• Runtime error (Vista SP1 Home Premium)

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    #452817

    Anyone know what my ‘Runtime Error’ could be due to? It comes up every few days with the following message:
    Programme:CWindowsExplorer.EXE
    ‘This application has requested the Runtime to terminate it in an unusual way’
    I click on the OK, the desktop goes ‘blank blue’ for a few moments and then all my shortcuts etc are restored on the desktop.
    I have looked into the various user maintenance facilities offered with Vista and can’t find out anything … not that I am an expert at ‘looking’.
    Ron

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    • #1118935

      Have you made any changes recently such as installing new software or hardware? Is your system up-to-date with patches? Have you tried a system restore to a time when all was OK?

      Joe

      --Joe

      • #1118967

        Thanks for reply Joe.
        Yes, 3 recent software changes which I think are within the time that I have been getting this problem.
        1. Java Update
        2. Spyware Blaster reinstalled (took it off for a while as Kaspersky said it was in conflict … but the different issue of Blue Screen caused by Kaspersky was not improved when the Spyware was removed. Kaspersky had other problems for the BS which I think are now resolved.
        3. HP Help & Support updated software. I wonder??
        Yes I am up to date with patches. No I have not done a system restore … perhaps I should try this, haven’t done this before though.
        Maybe I should get in touch with HP first in case they are the culprit … I don’t think that the other two are the problem though this is only ‘a feeling’.
        Ron

        • #1118972

          Yep, I’d check with HP before taking any other action.

          Joe

          --Joe

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