• Restart appears to start uninstalled drivers. Over population in Other Devices.

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    #2255268

    Hello. My first post.

    Sorry for the length I’m trying to be thorough.
    The problem I’m having has to do with a strange population — in Device Manager in the “Other devices” tree — whenever I reboot or start the system.
    It takes about 5 minutes to delete the 30+ “Base System Device” device entries as I get the little box (in the bottom right next to the clock) informing me that it’s installing new hardware.

    Whenever I click on the suggested icon to watch the said “installation”, it goes crazy with activity as it attempts to install “Base System Device”ย  many times though it never finds anything, it just fills up Other devices.

    No new hardware was installed or no hardware changes, and the only change on my system (Win 7 Ultimate 64bit SP1) was updating Audacity.ย  But that shouldn’t be the cause this?

    I have looked everywhere for an answer and can’t find anything on my system that would cause this.

    Looking in Event viewer is futile as I have no idea what it is to look for, or where.ย  It’s overwhelming.

    I should probably mention that I may have triggered this when the ONCE single “Unknown device” that was there at first (and a new one returns on occasion) as I fiddled with it when I set that once only entry to “Disabled”.ย  Also trying to update driver, on any of the now new entries, just errors out.

    Properties for “Other devices”…
    Base System Device:
    Device type: ย  ย  Other devices,
    Manufacturer: Unknown
    Location:ย ย ย ย ย ย ย ย ย  PCI bus 255, device 16, function 0
    Device Status:ย ย  The drivers for this device are not installed. (Code 28)

    PCI Device:
    Device type: ย  ย  Other devices
    Manufacturer: Unknown
    Location:ย ย ย ย ย ย ย ย ย  PCI bus 0, device 17, function 0
    Device status:ย  (Code 28)

    Performance Counters:
    Device type: ย  ย  Other devices
    Manufacturer: Unknown
    Location:ย ย ย ย ย ย ย ย ย  PCI bus 255, device 16, function 1
    Device status:ย  (Code 28)

    SM Bus Controller:
    Device type: ย  ย  Other devices
    Manufacturer: Unknown
    Location:ย ย ย ย ย ย ย ย ย  PCI bus 0, device 31, function 3
    Device status:ย  (Code 28)

    System Interrupt Controller:
    Device type: ย  ย  Other devices
    Manufacturer: Unknown
    Location:ย ย ย ย ย ย ย ย ย  PCI bus 0, device 5, function 4
    Device status:ย  (Code 28)

    Unknown device:
    Device type: ย  ย  Other devices
    Manufacturer: Unknown
    Location:ย ย ย ย ย ย ย ย ย  on Microsoft ACPI-Compliant System
    Device status:ย  (Code 28)

    The thing that worries me is seeing PCI Device, SM Bus Controller and System Interrupt Controller in the newly populated list of Other Devices.
    See attachment please. ย ย ย ย ย ย ย ย ย ย  (It’s a pain to clean out all of those entries all the time)

    Does anyone know how I can track this down to stop the problem?
    Is it safe to delete the other entries (Like PCI Device, etc.)?

    Device-Manager-Win-7-ultimate-23Apr2020

    โ€œSo shines a good deed in a weary world.โ€ - Willy Wonka

    Viewing 7 reply threads
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    • #2255386

      I use the device IDs to source drivers for those things.

      Win R
      Type: msinfo32
      Expand “Components”.
      Look in “Problem Devices”.

      You want information that looks like this:
      PNP Device ID PCI\VEN_13F6&DEV_8788&SUBSYS_85221043&REV_00\5&3588090A&0&0000E2

      Search for the the VEN and DEV numbers in one of the PCI database sites, here or here etc.

      Let us know what you find.

      cheers, Paul

      1 user thanked author for this post.
      • #2255481

        Thank you Paul.
        I am gathering the information between each little tornado. ๐Ÿ™‚

        One thing I noticed is that when I disabled a NIC through Network and Sharing center, it triggered the ‘Installing drivers’ process.

        @ Alex5723

        Do you have a card reader ?

        There is a card reader on my Canon printer [Network printer].
        Though I have never inserted a SD card or anything else into it but it insists on being Drive L:
        No mater what I’ve tried I can’t make that Drive L: go away. Wish I could as it’s not needed.

        Many Thanks,
        Gary

        โ€œSo shines a good deed in a weary world.โ€ - Willy Wonka

        • This reply was modified 4 years, 11 months ago by GLingner.
    • #2255393
      2 users thanked author for this post.
      • #2255484

        Do you have a card reader ?

        There is a card reader or USB port on my Canon printer [Network printer].
        Though I have never inserted a SD card or anything else into it but it insists on being Drive L:
        No mater what I’ve tried I can’t make that Drive L: go away. Wish I could as it’s not needed.

        I’ll check that link in a little bit. Thank you.

        Why do you ask about a card reader?

        Regards,
        Gary

        Drive-L-cant-go-away

        โ€œSo shines a good deed in a weary world.โ€ - Willy Wonka

    • #2255487

      Why do you ask about a card reader?

      Card readers drivers are notorious on Windows PC.

      1 user thanked author for this post.
    • #2255885

      Win R
      Type: msinfo32
      Expand โ€œComponentsโ€.
      Look in โ€œProblem Devicesโ€.

      You want information that looks like this:
      PNP Device ID PCI\VEN_13F6&DEV_8788&SUBSYS_85221043&REV_00\5&3588090A&0&0000E2

      Motherboard: X99-E WS/USB 3.1 S/N: 2C4D544650DF E0
      Proccessor: Intel Xeon CPU ES-1650 v4 @ 3.6 GHz
      Memory: 16 GB
      System Type: 64-bit OS (Windows 7 Ultimate – Service pack SP1)

      Dvice IDs (Looks like all Intel)

      – Base system device: Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D R2PCIe Agent
      [ PCI\VEN_8086&DEV_6FB7&SUBSYS_6FB78086&REV_01\3&103A9D54&0&AB ]

      – PCI device: Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D Memory Controller 0 – Channel 3 Error
      [ PCI\VEN_8086&DEV_8D7C&SUBSYS_86001043&REV_05\3&11583659&0&88 ]

      – System interupt controller: Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D I/O APIC
      [ PCI\VEN_8086&DEV_6F2C&SUBSYS_00008086&REV_01\3&11583659&0&2 ]

      – SM bus controller: C610/X99 series chipset SMBus Controller
      [ PCI\VEN_8086&DEV_8D22&SUBSYS_86001043&REV_05\3&11583659&0&FB ]

      – Performance counters: Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D R2PCIe Agent
      [ PCI\VEN_8086&DEV_6F34&SUBSYS_6F348086&REV_01\3&103A9D54&0&81 ]
      Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D R3 QPI Link 0/1
      [ PCI\VEN_8086&DEV_6F36&SUBSYS_6F368086&REV_01\3&103A9D54&0&59 ]
      Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D R3 QPI Link 0/1
      [ PCI\VEN_8086&DEV_6F37&SUBSYS_6F378086&REV_01\3&103A9D54&0&5A ]
      Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D Home Agent 0
      [ PCI\VEN_8086&DEV_6F30&SUBSYS_6F308086&REV_01\3&103A9D54&0&91 ]

      – Unknown device: ???
      [ ACPI\INT3510\2&DABA3FF&1 ]

      โ€œSo shines a good deed in a weary world.โ€ - Willy Wonka

    • #2255892

      You need to install the Intel chipset software for your system to clear most of these devices.

      1 user thanked author for this post.
      • #2256008

        Thank you Steviebops.

        You need to install the Intel chipset software for your system to clear most of these devices.

        Got them installed finally.

        Is this your motherboard, GLingner?

        download & install the Intel(R) Chipset Software Installation Utility & MEI (Management Engine Interface) drivers from ASUS. click on โ€œSee all downloadsโ€ in the Chipset section of the driver downloads to expand the list of available drivers.

        Yes it is my MB.

        No more errors! You all rock! ๐Ÿ™‚
        Thank you very much for the helpful links!
        Best regards to all of you,
        Gary

        โ€œSo shines a good deed in a weary world.โ€ - Willy Wonka

    • #2255912

      Is this your motherboard, GLingner?

      download & install the Intel(R) Chipset Software Installation Utility & MEI (Management Engine Interface) drivers from ASUS. click on “See all downloads” in the Chipset section of the driver downloads to expand the list of available drivers.

      I run setup.exe with the -overall switch of the Intel chipset software package to ensure the chipset drivers are updated. Restart and then install the Intel MEI software & drivers.

      • This reply was modified 4 years, 11 months ago by EP.
      • This reply was modified 4 years, 11 months ago by EP.
      1 user thanked author for this post.
    • #2255915
      1 user thanked author for this post.
    • #2256617

      Thank you all for your great help.
      Everything is working great now. Imagine how proper drivers would have helped. ๐Ÿ™‚

      Best regards to all that helped and sent links, etc.
      Gary

      โ€œSo shines a good deed in a weary world.โ€ - Willy Wonka

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