Reminders not working (Outlook 2002 & Exchange 2000)

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I cannot get reminders to appear when logged into Outlook, despite all settings being apparently correct. Perversely, if I log in through Outlook Web Access, the reminders work just fine! Any ideas, anyone?

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Usually starting OL with the /cleanreminders switch will fix this, but your reminder appear to be OK since they work in OWL. You might try creating and logging in with a new profile. If Outlook prompts you for a profile when you start it, click the new button. If not, right click the Outlook icon on your desktop, choose properties, then click the show profiles button.

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Have run that switch a couple of times! The problem is happening to every user on the network, after migration to Exchange 2000 from 5.5, so it’s not just me.

In fact, I am now the only person in the company (as far as I know) for whom it does work. Having fiddled with just about everything else, I went into the Calendar properties and added myself as owner (previous entries were ‘default – none’ and anonymous – none’), at which point all reminders started working for me. This fix does not appear to work for anyone else. Removing the new permission made no difference, my reminders still work.

The Outlook Web Access apparently uses default settings, whatever the user profile settings are, which may be why OWA works as it should.

Having spent my entire morning going round everyone’s PC installing the Vault client , I am desperate for a solution that I can do from my desk, preferably in one hit!

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So you (or each user) have now reset each User as Owner of their own Calendar, and then closed & restarted OL for each one, with no resolution? And in all cases the Calendars are Default, not part of a separate PST (since Reminders in default OL installations only fire from the Default calendar, not from additional PST calendars)?

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Having apparently had success with this technique on myself, I tried it on another couple of users with no joy. Calendars are indeed part of the default mailbox.

Not absolutely sure why it works, but as I have just been advised by OldDog (though Rory got there first), running the /resetfolders switch does the trick. Have included that in the Application rollout batch file, so hopefully by tomorrow, all will be well. Thanks for the input, folks!

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OK. Try starting Outlook with the /resetFolders switch. I am assuming the reminder service is working and that the related Exchange objects made it through the upgrade. Let’s hope we don’t have to go down that road…

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There have been more thean a few little issues arising from the migration, but thankfully nothing too disasterous (so far). The switch does the trick for this little wrinkle. Now to let the user know what is going on – having done the important job of updating the lounge

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