Read receipts request notification (Outlook 2000, SR-1, CW)

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I have been asked, “How do I set up Outlook so it tells me when someone has tagged an email for a Read Receipt?” I can’t see a way to do that. Am I missing something?

Also, in Tools –> Options –> E-mail Options –> Tracking Options, we found the section about deciding how to respond to “requests for read receipts,” but both options are greyed out, with the option “Always send a response” selected. It says that the option only “applies to messages coming through Internet E-mail Transports.” Our e-mail administrator doesn’t understand this, and neither do I. Help would be appreciated!

Thank you –

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> “How do I set up Outlook so it tells me when someone has tagged an email for a Read Receipt?”

Maybe you could flag it with a rule? I’m not sure you can do this in Outlook 2000, as the Rules Wizard was not very full featured. I don’t have a test computer with Outlook 2000 to check…

> It says that the option only “applies to messages coming through Internet E-mail Transports.”

For Exchange Server messages, this probably means that users have no control, and it is controlled on the server. But not being an Exchange user, it’s just a guess. As a test, you could add a POP3 account to the profile and see if the option to suppress receipts becomes available.

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> “How do I set up Outlook so it tells me when someone has tagged an email for a Read Receipt?”

Maybe you could flag it with a rule? I’m not sure you can do this in Outlook 2000, as the Rules Wizard was not very full featured. I don’t have a test computer with Outlook 2000 to check…

> It says that the option only “applies to messages coming through Internet E-mail Transports.”

For Exchange Server messages, this probably means that users have no control, and it is controlled on the server. But not being an Exchange user, it’s just a guess. As a test, you could add a POP3 account to the profile and see if the option to suppress receipts becomes available.

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Right-click on one of the column headers in your inbox and select Field Chooser – you should be able to add the two columns as below.
(This is in XP but I’m 99% certain I could do it in 2K – and I obviously don’t have the columns that wide normally!)

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Thank you both for your suggestions. Leif, I was able to find a “Receipt Requested” field (which I hadn’t known existed) in field chooser, and I think that will satisfy the user. In Outlook 2000, the other fields apparently haven’t been added as yet. Thanks again for your help.

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Thank you both for your suggestions. Leif, I was able to find a “Receipt Requested” field (which I hadn’t known existed) in field chooser, and I think that will satisfy the user. In Outlook 2000, the other fields apparently haven’t been added as yet. Thanks again for your help.

Reply | Quote

Right-click on one of the column headers in your inbox and select Field Chooser – you should be able to add the two columns as below.
(This is in XP but I’m 99% certain I could do it in 2K – and I obviously don’t have the columns that wide normally!)

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