Question About Using Microsoft Teams

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My problem is with signing in to Microsoft Teams, but this could possible be a Microsoft Account issue.

When I attempt to log in to Microsoft Teams, I get the following message:

“Someone has already set up Teams for your organization. Ask your admin to get you started with Teams, or set up another org in Teams using a different email address.”

The account I am using is my own Microsoft account that uses my own email address. I am the administrator. I’m not sure what administrative task I need to do to get Teams to work. Has anyone who has gotten this message and figured out what must be done to make Teams functional?

I created another account with another email address to access Teams and end the frustration, but would like to know if there is a solution to get my original Microsoft account working with Teams.

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Microsoft 365 or Teams free?

Can you Manage Org?

Manage your Teams free organization

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I

anonymous wrote:

Microsoft 365 or Teams free? Can you Manage Org?

Teams Free. I also have Microsoft Office Professional Plus 2016 installed on the PC, if that makes a difference.

I never get to the Manage Org screen. When I enter sign into Teams, this is the screen that appears.

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[mn--]

I tried to do that a couple of times and each time after some digging ended up at a screen that’d translate to English approximately as “Teams Free is available on mobile devices. For desktop video calls please use Skype”

(Localized because I’m not a native speaker of English)

So yeah. I can use Teams Free on phones and such, but not on the desktop.

I mean, paid 365 subscriptions are another thing…

I might have purged all Teams local settings by hand between getting that “organization” error message and the “mobile devices” one.

• This reply was modified 4 years, 5 months ago by mn--. Reason: Slightly different, sorry

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One workaround that worked for me with the Teams desktop client was to log into Teams using a different email address. Basically set up a different account.

The original email address still does not work with Teams, so this is not exactly a solution to the problem. But using a different email address at least lets you use the software. If anyone else knows the cause and the fix for the “Someone has already set up Teams for your organization.” message, please share that information.

Here is an explanation I found on a Microsoft message board.  I have not tried contacting Microsoft as outlined in the answer provided by Christopher Hoard in that thread.

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In my case, it was my personal @outlook.com email address…

I’d guess the Teams Free on desktop is only for those who have their own domain, or something?

Meh. I wonder if it’ll work for subdomains…

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mn– wrote:

I’d guess the Teams Free on desktop is only for those who have their own domain, or something?

I don’t think so. Try a different email address –  one that you haven’t used before (at least with Microsoft), and see if you are then able to use Teams. That is how I got it working.

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I have it working on Android already… it’s just the desktop version that keeps telling me to use Skype instead, after authenticating successfully.

Maybe it could be country-specific or something.

Weird, but I don’t actually need a personal instance of Teams for much anything.

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There’s at least one thing to try here:

(https://teams.microsoft.com/ from a private/incognito browser window)

“Someone has already setup Teams for your organization” error in Microsoft Teams

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