I have a question about the device manager setting for allowing the computer to power off a device to save power. I have an HP Envy, Win 10 Pro, v1909, which has been having various power/sleep issues, as well as mouse connection and battery draining issues.
My problem – my wireless mouse often will not reconnect after the laptop has been asleep, so I tried changing the USB device setting for the USB port so that it would not turn off the USB the mouse adapter that is plugged into it – thinking that might solve the unresponsive mouse issue. Seemed to be OK for a short time, but I did notice that the battery was draining faster.
Then last night when I went to check it – it was supposedly sleeping – but the case was very hot, the fan was spinning (it is a SSD, so I didn’t think it was that – do they loudly spin as well?), and the screen was black and I could not wake it. After trying my trick of unplugging the mouse adapter and replugging it several times (that has worked in the past), I finally just held the power button down for about 30 seconds and it did come back to life – needed me to log in so it was not where I had left it, so it probably wasn’t asleep anymore, but off. The noisy fan continued, and the battery – which several hours earlier was at about 75% was now at 11%.
So – it seemed that the battery had drained and shut down the laptop – but that something – the USBs that no longer were shut down due to that change in setting, perhaps – were still drawing power, causing the overheating and shut down.
Questions – would changing that setting so that the laptop doesn’t shut off the USBs cause that type of power issue? And if so – how can I correct the sleepy mouse so that it does respond once the laptop does wake up. My solution up till now has been to rotate mice – when one doesn’t respond, I use a different one – but eventually I use them all and still have the issue.
This glitchy power/sleep/battery issue is getting to be beyond annoying, and I am wondering when the laptop just won’t come back to life after it is sleeping. I also am at the point of wanting to move to V20H2, but each time I am ready to start that process, some power glitch comes up and I am reluctant to do anything that might make the problems worse.
Any ideas, suggestions, thoughts? Thanks!!