Hi Woody:
I really enjoy reading your site. Have learned a lot from postings from the Pros. Nonetheless, I have been looking at your Ask Woody site and cannot find anything about problems upgrading Win10 from version 1511 to 1607. I am using a Dell PC and had no problems with with upgrade from Win7 to Win10 back in August of 2015. (which I now regret because of all the hassle) There were no problems with the November 2015 upgrade either. Now I have tried to upgrade to 1607 five times during the last month.
While upgrading on the first restart everything goes well all the way to 100% Then on the second restart everything seems to be going well up to 32% then suddenly a popup window appears saying that windows has encountered a problem and is collecting information. That’s all I get, it does not say what the problem was, then PC reboots then I get a message ATTEMPTING TO RECOVER INSTALLATION for about a minute then I get another message saying, RESTORING YOUR PREVIOUS VERSION OF WINDOWS. After restoration I get a message saying that windows was unable to upgrade with no other information.
After reading your article on v.1511 not being supported anymore after the newest version of Win10 will be available later this year, I panicked. I understand that 1511 would only be good for 18 months after the next upgrade. If I can no longer upgrade to 1607, there is no way my PC will be lasting to 2020 like if I would have stayed on Win7. This is a real bummer!! Any ideas??? Am using Norton Security. Win10 version is 1511 – OS build 10586.753 Thanks.
Best wishes,
John