problem with registry

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I am getting a problem with an installation onto a Win 2000 system. One dll is not registering and hangs the installation program. On a clean install of win2000 on a test PC it registers OK. If I use regsvr32 it will (un-)register other dlls but this one doesn’t exit but leaves a copy of regsvr32 running (visible with task manager). I have also tried to clean the registry with regclean. That gets part way through and then hangs.
I suspect i have a problem in the registry – are there any other tools on the web that will check and repair a win2000 registry.

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What is the DLL? It sounds like you have more issues than just the DLL, if REGSVR32 is left running.

The first step in troubleshooting a Win2000 or XP installation is usually to run a repair by booting with the CD-ROM and following the on-screen prompts. It just might save your bacon.

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Thanks.
It’s a crystal reports dll specifically craxdrt9.dll.
What gives me worries is that the installation works OK on a test PC with a clean install of win2000 and that the regclean hangs when I try it on the registry of this problem machine. As regsvr32 is writing registry entries that is my first thought that the registry is damaged.

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It may well be the registry. Hard to say at this point. The repair process includes the registry though, so it’s worth a shot. If you aren’t too far into the build of the system, I’d be tempted to wipe it and start fresh, rather than go prematurely bald from troubleshooting it. I hate telling anyone else to do that, it’s a personal preference of mine – but I mention it because it may be more time-efficient.

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This is on a users PC about 100 miles away. That limits me with my options somewhat as I make a modem connection and try to debug it remotely. Doing a win2000 repair from CD is a last resort.

For the registry I would like to try that first but as regclean fails ao you know of any other utility I can download and attempt a check/repair with.

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take a look at jv16 power tools. It is pretty good and free for non-commercial use.

Joe

--Joe

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Thanks – it’s pretty good.

I’ve used that, done a scandisk and defrag and a couple of reboots. It installs and registers now.

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