Problem viewing co-workers calendar (2000)

Topic

New Reply

One of the co-workers in our office enters appointments on her calendar. They show up on her calendar but not for others to view in “Attendee Availability”. She does not mark them private. I feel her settings must have gotten changed somehow but I can’t seem to find the problem. Thanks to anyone out there for your help.

Reply | Quote

Replies

If the problem has not always been there, you might try starting outlook on her computer with the /CleanFreeBusy switch. (Start, Run then type: Outlook.exe /CleanFreeBusy)

I’ve also seen this show up when there was a problem with the mailbox on the Exchange server, or a problem with Exchange replicating free/busy between a host server and the primary site server.

Reply | Quote

I tried starting her computer with the /CleanFreeBusy switch. I received the error, “Cannot find file”. So that didn’t work. Anything else?

Reply | Quote

use the full file path to the outlook.exe – the quicklaunch toolbar shortcut version has the full patch and can be used.

Reply | Quote

I think you’ll have to type the full path to the exe, along with the switch.

On our systems that would read c:Program FilesMicrosoft OfficeOfficeOutlook.exe /CleanFreeBusy

It can be different, so you might want to run a find and get the actual path.

Reply | Quote

Another item to check is under Tools, Options, Preferences, Calendar Options, Free/Busy Options. I’ve had users publish “0” months to the server.

Reply | Quote

OK, what am I doing wrong? I tried the full path C:Program FilesMicrosoft OfficeOfficeOutlook.exe/CleanFreeBusy. This is the message: “Cannot find file. Make sure the path & filename are correct & that all required libraries are available.” Is the “CleanFreeBusy” and extension? I don’t know what I’m doing here but I can follow directions. Thanks.

Reply | Quote

If your path is an accurate representation of what you used, you are missing a space between Outlook.exe and /CleanFreeBusy.

Reply | Quote

OK. I added a space between Outlook.exe and CleanFreeBusy. Doesn’t work. “Cannot find file “C:Program (or one of its components)…”
I used START>RUN>OPEN: C:Program FilesMicrosoft OfficeOfficeOutlook.exe /CleanFreeBusy

What next?

Reply | Quote

You may need quotes around the executable path/filename; i.e.,[indent]

---

“C:Program FilesMicrosoft OfficeOfficeOutlook.exe” /CleanFreeBusy

---

[/indent]

Reply | Quote

use quotes and a space as so:
“C:Program FilesMicrosoft OfficeOfficeOutlook.exe” /CleanFreeBusy

Reply | Quote

Thanks! I tried that. No error message. I assume it worked. What was I actually doing? Cleaning? You can tell I know nothing!!

Reply | Quote

I’m afraid I jumped into the middle of this thread, and I’m not terribly knowledgable about that switch. I can’t find anything on it in the Help documentation. I am familiar with formatting command lines, that’s why I offered to help. Maybe someone else can jump in here.

Reply | Quote

You might want to take a look at article Q197180 in the MS KB. It lists around a dozen switches that can help to fix problems with Outlook.

/CleanFreeBusy, as I understand it, deletes and regenerates the data needed to display this information.

Reply | Quote

Has the problem been fixed, then?

Reply | Quote

Yes, thanks! The problem seems to be fixed now. Thanks everyone for all of you imput!

Reply | Quote