Printer Going ‘Offline’ (Business, Ultimate (6000)

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Whenever the DSL signal drops or I restart my router, any printers that are connected to the router become unusable but only under Vista – XP picks them up without problem. In the title bar of the printer status window, the name of the printer has ” – Offline” appended to it. The Printer frop-down menu does not show a check next to “Use Printer Offline”.In fact, when I check Use Printer Offline, the title shows that the printer is ” – Offline Offline”.

The only solution to this problem I have found is install a new instance of the printer and delete the “Offline” one and requeue the documents to be printed. It would be great if I could move the documents to the new printer. It would be superb if I could just flip the Offline/Online switch that Vista has somewhere …

Any solution ideas other than the brute-force method described above?

Thanks,

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Do the printers have fixed IP addresses?

Joe

--Joe

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Sorry for the tardy response. For some reason I didn’t receive an e-mail notification that someone had replied.

Answer – no. All addresses (printers and systems) are DHCP. I also noticed today that my XP system isn’t seeing any router-connected printers. i’m beginning to wonder if the router has gone haywire and decided to do its own thing.

Many thanks for your response,

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You ought to try setting static IP addresses for the printers.

Joe

--Joe

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