Hello Fellow Loungers,
Here’s the problem: My laptop monitor will suddenly dark while I’m working on a document. Moving my cursor, hitting keys on the keyboard, or pressing the power button briefly do not wake it up. The only ways I can wake it up are to:
– Force full shutdown by holding down the power button for 8 to 10 seconds, releasing, then hitting power again to start
Or, I recently found that I can
– Close the laptop lid, wait at least 2 minutes, then open the lid. A “Resuming Windows” message appears, I enter my password, and soon I’m good to go. But for how long? This sudden forced sleep (or hibernation? Or does it matter?) may occur once a week or sometimes as much as 4 times in a day. I’ve had this problem for months.
My software: Windows 7 64-bit
My hardware: HP ProBook 455 G1
Attempted remedy #1: I’ve tried adjusting all of the following settings without any noticeable effect. They are now as follows:
Control PanelHardware and SoundPower OptionsEdit Plan Settings
Following show Battery / Plugged in:
– Dim the display: 5 minutes / 10 minutes
– Turn off the display: 10 minutes / Never
– Put the computer to sleep: Never / Never
Control PanelHardware and SoundPower Options
Select a power plan: High Performance
Control PanelHardware and SoundPower OptionsSystem Settings
Define power buttons and turn on password protection
Following show Battery / Plugged in:
– When I press the power button: Shut down / Shut down
– When I press the sleep button: Sleep / Sleep
– When I close the lid: Hibernate / Hibernate
Password protection on wakeup: Require a password (recommended)
Attempted remedy #2: Ran scans with the following after making sure to update them first when applicable:
– Adware Cleaner
– Avira Antivirus pro
– CCleaner
– Check for Performance Issues
– Chkdsk.exe
– Disk Cleanup
– Disk defragmenter
– Junkware Removal Tool
– Malwarebytes Pro
– MiniToolBox
– MS Security Essentials
– MS Malicious Software Removal Tool
– MS Safety Scanner
– Run Maintenance Tasks
– Spybot
– TFC – Temporary File Cleaner
– View recent messages about your PC
– Windows Update
Last note: I suspect the following observation is totally unrelated/just coincidence, and therefore might be a spurious correlation and potential red herring! However, while composing this lament it occurred to me that the problem has only occurred when I’ve been using MS Word. I don’t think it’s ever happened when I’ve been using a Web browser, email, etc.
I earnestly welcome your suggestions to remedy this problem!
Thanks, Marc Grobman