hi, pc does have lots of problems to me especially when it does not like me and when i do not take care of it carefully. now, the pc cannot start interestingly and headache after i restart the pc for the instruction of completing the Windows update. i remember some programs i think is Internet Explorer and Excel file didn’t close down before the restart but i suppose that not cause a pc cannot start. i mean the pc runs from beginning until the screen Windows logo appears then to an information that i didn’t close down the pc correctly and should i choose some options to start the pc like start in normal mode, start as in last good configuration etc. i tried each one and the pc still keeps running from beginning to the Windows logo to the information screen, Windows logo, back to beginning, information screen, Windows logo… now i called up my pc vendor and the contact numbers unavailable making me contact him through e-mail to call me back. i believe the pc still under 1 year warranty i checked out. now, anyone here knows how to fix a pc that cannot restart after following the restart instruction of completing Windows update? THANKS first.
edit: my pc use Windows XP Professional, Asus motherboard, Pentium 4, assembled by salesman.