• Patch Lady – Office retail flipping to 365?

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    #2297194

    Got this in the mail the other day Susan – Since you are the undisputed Queen of Microsoft update patches, so I wanted to share my story with you. I h
    [See the full post at: Patch Lady – Office retail flipping to 365?]

    Susan Bradley Patch Lady/Prudent patcher

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    • #2297196

      Reminds me of face mask changes at the Sichuan Opera…

      https://www.youtube.com/watch?v=D_agW4RymAs

      1 user thanked author for this post.
    • #2297197

      Perhaps they have two versions installed, the preinstalled OEM office 365, and the user installed 2013? Depends which shortcut they use.

      A

    • #2297222

      This story remind me of some Office 2016 that broke on some computers in our university, maybe a dozen, and the pain we had to uninstall it in a clean way before re-installing it.

    • #2297227

      It almost sounds like an unannounced trial of 365 that never made it to the “Upgrade – Yes or No?” stage. Or else it’s just a regular patch that involved something being ported into the 2016 update that shouldn’t have been there and so got pulled in a hotfix that nobody noticed.

      Microsoft remain an awesome company – just imagine how much more they could achieve if they just had some QA!

      1 user thanked author for this post.
    • #2297230

      I recently bought retail box version of Office 2019 Home & Business, when I activated it on https://office.com/setup it redirected me at the end to https://account.microsoft.com/services/microsoft365/overview?OCID=PROD_Office_CONS_MyAccount_Migration and then immediately to https://account.microsoft.com/services/microsoft365/not-found where it stated that I don’t have a subscription. After that I went to https://account.microsoft.com/services/ and my Office 2019 was there and I downloaded and installed it without problems.

    • #2297267

      I saw this a while ago with my click-to-run version of Office on Windows 10. I installed Office 365 (2016) in March, 2018, and it has updated to 2019 … while maintaining the year “2016” on the app shortcuts. Over the months, various glitches have appeared, some of which were sorted by repairing the installation, some not.

      I finally gave up and completely uninstalled my Office Pro Plus, Visio, and Project software and did a complete re-installation. I was pleasantly surprised to see that it remembered all my Outlook settings (I have two .pst files and four email connections) and all the wayward behavior has been corrected.

      This is all a long way of me asking: could one or more updates over the past months have gone badly wrong, and would a re-installation fix problems that others are seeing?

    • #2297269

      Perhaps a misdirection of MS servers of the 365 vs retail update.

      As I recall, the retail versions get the same security etc updates as 365, but not any non-security updates/changes that would update it to a newer version.

      Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)
    • #2297440

      Been there seen that

      usually a temporary glitch due the shared licensing system across 4 Office flavors

    • #2297754

      Outlook 2016 keeps asking through an opening nag banner if I want to switch to Office 365. I politely tell it to go away.

    • #2298018

      I wonder does it lock up after 30 days of free trial?

      I’ll know better myself in 9 days, from a recently purchased a Dell laptop.

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