passwords in outlook 2000

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I am running office 2000 on a windows 2000 laptop. I can not get outlook to remember my e-mail passwords. I am forced to re-enter everytime, even though I have checked remember password.

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corporate or IMO mode and is this for internet mail or exchange server?

The fix for password problems is to delete the *.pwl file, but this my not help if it’s an exchange server password.

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Internet email. What is IMO? this is my first experience with 2000…Office or windows!

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look in help > about. it’ll either save corporate or internet mail only.

you can get internet mail in either mode, but only corporate allows you to connect to exchange server. IMO mode offers a few nice features and is recommended unless you need corporate mode.

rename the pwl file in your windows directory. see if that lets you save it.

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I did a search of all my C drive for *.pwl I didn’t find anything?!

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shoot, i forgot you are on win2k. i don’t think it uses such low security things as pwl files for password storage.

check you internet acct properties – is there a checkbox for save password? and is it checked?

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The box to save passwords is checked. I have never had this probelm with 95 or 98.

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I’ve followed this thread and happen to have the same challenge with Outlook 2000 remembering my IMO password and, yes, the Acct | Properties | Servers has the box checked to remember the password *but* it will not keep the password even after saving, closing, etc.

I’m also running Win2k.

Looking forward to a super solution!

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have you tried unchecking that box and using once, then rechecking? windows sometimes forgets the state of the checkboxes.

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Yes, I’ve done that numerous times, but it seems the box can never stay checked.

Thanks for not looking over the obvious!

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Did you recently change Windows network clients (or delete you client altogether for security purposes)? Removing the client can eliminate password saving features. See the FAQ at grc.com for more info.

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Uh, I don’t think so since I don’t know what you’re talking about :*-)

grc.com is a pretty decent site; however, I’m a ‘work-out-of-the-basement’ W2k user, so there’s no firewall, etc.

Thanks just the same… or did I overlook something?

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in networking applet, do you have client for ms networks installed? generally a good sign is if network neighborhood is on your desktop, you’ll have it and if it’s missing from the desktop, you won’t. you need it to save passwords.

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Mary:

Wonder if one of the 3rd party password managers would work without the MS client?.

Don’t really want to mess up my own systems to test it. But wonder if you have run into the case.

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Yes, the network neighborhood is on the desktop (?)

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I’ve had the same problem, both on 95/98 and on 2kPro. This made me so mad that I deleted the account and then recreated it. It worked for me. Good luck.

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Thanks, Aaron… I’ve been down that path to no avail, but I’ll try again.

Thanks for responding!

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This is crazy! I’ve a brand new laptop, w2k, o2k, and like several others here Outlook2000 will not remember passwords to individual accounts. – Win2000DUN is fine and remembers my ISP password; I like the way Outlook2000 behaves like Express and will get and send email to various ALIASes; it remembers the passwords from one session to another UNLESS I SHUT DOWN THE MACHINE, and then it forgets them. Indeed it forgets them immediately sofaras the Account/Properties box is concerned. Someone must know the answer here!!! PLEASE …..

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Try the following: OL2000: (IMO) Save Password Setting Not Saved When Connecting to POP Server

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I am sure you have pointed me at the right solution, but my efforts at REGEDT32 did not work quite as instructed by the MSfactsheet – probably because I always just log on as Administrator and not as a sub-user; I think this may be the source of the problem – I did not realise until now that logging on as different users gave a completely different interface – now all I need to work out is how to transfer my “Administrator” Outlook to my sub-user logonArea !!!!

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what are you trying to move? you’ll do best to recreate most of it, although you could export registries before changing logons. The pst can be moved, just put it in a shared location or access will be blocked from other logons.

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I am trying to get to use the Contacts and Emails in my Outlook.pst which I added to this new w2k machine by copying the file from old – then stupidly (and contrary to MS advice in the w2k manual to be fair to them) used under Administrator login. I now realise that doing normal tasks under Administrator is bad practice (partly because maybe w2k stops Outlook remembering passwords there), so am trying to logon as a mere user – but when I load Outlook I just get a blank empty bunch of contact, journal etc folders – is Outlook hiding the information? or is it using a different .pst ?

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hiding, but not really log back in as admin and locate the pst – it should be in a path specifically used for the user known as “administrator”. move it to a location any user can access, such as a new folder called “mail”. log in as the user and look in the folder. any files saved while logged in as admin with be accessible only when logged in as admin, so you may want to do some snooping around for other files. this behaviour is an NT security feature and allows several people to use the machine and still protect their data.

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Mary – Does it all mean, then, that an Outlook 2000 password can only be saved if one is not logged on as ‘Administrator’?

If so, how could those of us who’ve always logged on as ‘Administrator’ move all their Outlook goodies to the User logon “place”?

TIA

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yes, most of the time but… it also depends on your mail server and logon info so it’s not a 100% guarentee. pop mail is handled differently than exchange server.

you need to log in as admin and move “the outlook goodies” to a central location where all logons have access. this includes the pst, rwz etc that are in one folder together. you can cheat and give your user logon permission to access the admin’s private folders but it’s not a recommended habit to get into. but if you’ve been using the admin logon for awhile and have a ton of files saved, it’s easier to just give your new logon permission to access the admin’s documents and settings files.

you can export the admin’s messaging subsystem key or just rebuild the user’s profile.

once in the user profile, move the files to the proper folder. rules will need repointed.

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MJ said,”log in as admin and move ‘the outlook goodies’… give your user logon permission to access the admin’s private folders …easier to just give your new logon permission to access the admin’s documents and settings files.”

Sounds like what I’m looking for, but I’m 404 on the where’s and how-to’s. I can log in as admin since I’ve been doing that from day 1. Please advise for the rest of the procedure.

You also said, “you can export the admin’s messaging subsystem key or just rebuild the user’s profile…once in the user profile, move the files to the proper folder. rules will need repointed”

Please elaborate.

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when in as admin search for pst or rwz – all the outlook files are stored with the rwz unless you moved the pst. copy these to a new folder. path name will have administrator in it.

at the run menu, type regedit and search for messaging subsystem. export the keys as a reg file and save in the folder with rwz and pst. if uncomfortable with using the registry, don’t bother, you can recreate everything fairly easily.

boot back into the user profile and find the folder where the rwz and pst are. should be same location as the administrator files, except the folder is named with the username. copy the copies you made earlier into the folder.

import the rules if needed. rules are picky tho and you’ll problaby have to at least point them to the folders again. it’s almost easier to make new ones.

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Thank you for a kind reply… it sounds easy, so let’s see what happens!

Thanks again!

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you make it sound like i need to wish you luck

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Oh…. just call me cautious

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when in as admin search for pst or rwz – all the outlook files are stored with the rwz unless you moved the pst. copy these to a new folder. path name will have administrator in it

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As ‘admin’ I found two *.pst files and copied them into a new folder named
c:program filesoutlookx
There was no *.rwz file

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at the run menu, type regedit and search for messaging subsystem. export the keys as a reg file and save in the folder with rwz and pst. if uncomfortable with using the registry, don’t bother, you can recreate everything fairly easily.

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That was okay, too, as I saved the exported keys ‘xoutlook.reg’ in the new folder
c:program filesoutlookx

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boot back into the user profile and find the folder where the rwz and pst are (?You mean the original file location?). should be same location as the administrator files, except the folder is named with the username. copy the copies you made earlier into the folder (am I not replacing them with themselves?).

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That’s where I am now, but I’m not sure which folder I should be finding. Is it the new one, c:program filesoutlookx ?
If so, why would I want to duplicate files in this folder? If not, where do I put the two *.pst files I copied into c:program filesoutlookx ?

Thanks for clearing things up

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you only have rwz if you made rules and most people do.

the goal was to move the files from
c:documentsadministratorwhere ever
that is hidden from the other users, to a folder,
c:anyone can seeoutlook
then boot to your user profile and move the files from c:anyone can seeoutlook
to
c:documentsuserwhere ever
that only the logged in user has access to.

so now that you are back in your user profile, move the files from c:program filesoutlookx to where your current profile keeps them.

i moved mine to different folders long ago, but i think this is where they are supposed to be:
c:Documents and SettingsmaryjLocal SettingsApplication DataMicrosoftOutlook
if you search for pst, you should find one in that location (or in a folder path that has you user name in it) if you already set up mailbox in outlook. copy the one from c:programsoutlookx to there, rename the old pst if you have mail in it to keep it from getting overwritten, and click on the reg you export exported.

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Hmm… after some trial and error most of the ‘admin’ stuff in Outlook showed up in the ‘user’ logon.

I think I have a few extra 60+Mb outlook.pst files scattered about.

How can I go about keeping the right one??

And, oh… hey, it sure is nice not to have to keep putting in the password!

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use search to find them all and as long as tyey are all copies of each other. keep the one with the newest file date (date show be now if outlook is open). that’s the one outlook is using.

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“Newest file date…”
Hmmm, okay! Let’s see what happens!

Thanks!

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Would it be normal for the ‘Modified Date’ of an outlook.pst file to be two days or more in the past if I just closed Outlook 2000?

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Hi
Looks like I have solved the “password not being remembered” problem for a number of folk, and highlighted a problem with W2k not having a big enough “HEALTH WARNING” about not using Administrator as user.
Now of course I have given myself MORE problems moving the stuff to my Personal user directory – 2 programs are giving me UNABLE TO UPDATE SYSTEM REGISTRY …. USE REGEDIT.

This is a complete mystery to me, I have no idea how to get REGEDIT to do anything, particularly not if I do not know what it is trying to do!

Any ideas?

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they are problably looking for keys in the admin’s registry and since they can’t access it, are giving you errors.
did you make yourself a power user? that gives you some admin rights and you might be able to reinstall from your profile, which would fix any problems and is easier than editing the registry.

if that fails, what programs?

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Yes, the User profile is a power user
The programs are:
Responsive Time Logger (shareware written I think in Access )

I think Norton Anti|Virus is experiencing similar problems, refuses (fails) to install updates

Not

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i installed my NAV using power user, so i’d recommend just reinstalling.

not familiar with the other one, but it’s worth a try.

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Are you logging on as “Administrator” ?
I think that is what caused me to have a similar problem when I started with w2k.

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I am logging in as ‘Administrator,’ but I’ll log in on the other self-made account to see what happens.

Thanks for the idea!

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I also am having problems with stopping the password from coming up in Outlook 2000. I am using Windows NT 4.0 and internet email Please help. I can only check mail when I am on my Exchange server. Thanks!

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Hi, I suffered the same problem – probably cos I new to w2k and just log on as Administrator – if you still have the problem you might like to look at later answers to my problem, especially the MSKB ref which pointed me in the right direction

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