• password problem

    • This topic has 4 replies, 3 voices, and was last updated 9 years ago.
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    #505595

    I have an MSI win 7 a6200 laptop. I got new one and setting this one up to give to a charity.
    I used to use a Bios password/supervisor password. The one which you have to put in before Windows will boot.
    Because I am giving machine away, I removed this password.

    Previously, I had shop restore Win7, so no factory setting is available. I did, however, make a drive Image shortly after that.
    I just restored laptop to that image.

    Now a BIG problem.

    Previously, I had laptop set with a BIOS password. I think that is what you call it; you turn machine on and prior to boot, you type in password.

    As I was getting rid of machine, I removed that password in BIOS.
    I did not have the separate user pass word.
    Now with the old Image installed, windows boots and demands a password.
    It will not accept the BIOS pass word and I never used any other password on te machine. I have gone into bios, it shows that I cleared the ‘supervisor’ password.
    Any ideas on how to clear this up? I have a charity expecting the machine as a donation.
    Perhaps, I could use my win 7 upgrade DVD?
    Would this by-pass the user [password?

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    • #1563927

      You never used one in the past (when the image was created)?
      Have you tried just pressing the Enter-key (i.e., not entering anything at the prompt)?

      You may want to just reset the password. Try the Offline Windows Password & Registry Editor. You’ll need to create a boot CD or a bootable flash drive (see the documentation).
      http://pogostick.net/~pnh/ntpasswd/bootdisk.html

      Image or Clone often! Backup, backup, backup, backup......
      - - - - -
      Home Built: Windows 10 Home 64-bit, AMD Athlon II X3 435 CPU, 16GB RAM, ASUSTeK M4A89GTD-PRO/USB3 (AM3) motherboard, 512GB SanDisk SSD, 3 TB WD HDD, 1024MB ATI AMD RADEON HD 6450 video, ASUS VE278 (1920x1080) display, ATAPI iHAS224 Optical Drive, integrated Realtek HD Audio

    • #1563929

      What he said!

      cheers, Paul

    • #1564920

      Thank you. It finally worked.
      Oddly, the cmd showed ‘no password’ was set up[ That was what I thought].
      But even with ‘no password’, when I told it to blank or remove the [non-existent] password. it did and it all opened normally.

      Again thank you. Sorry it took me so long to get it done.

    • #1564935

      Congratulations! No apology necessary.
      Glad you got it sorted.

      RockE

      Image or Clone often! Backup, backup, backup, backup......
      - - - - -
      Home Built: Windows 10 Home 64-bit, AMD Athlon II X3 435 CPU, 16GB RAM, ASUSTeK M4A89GTD-PRO/USB3 (AM3) motherboard, 512GB SanDisk SSD, 3 TB WD HDD, 1024MB ATI AMD RADEON HD 6450 video, ASUS VE278 (1920x1080) display, ATAPI iHAS224 Optical Drive, integrated Realtek HD Audio

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