Palm lock-up

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Palm Pilot 515
HP laptop

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I’ve never had it lock up on expenses but did have it lock up consistently on a news service-Mobipocket if I remember correctly. My problem turned out to be that the news service (which was installed automatically along with the Mobipocket Reader) had a PC component that hadn’t been installed.

I’m still not entirely sure of the details, but I think the problem occurred because I sync it to 2 PC’s and one of them crashed on me. When reinstalling ‘everything’ I saw no reason to reinstall the software that was already on my Palm (actually a Sony Clie) & maybe I should have done so.

Anyway, my solution was the same as yours-disable the service. (Don’t remember whether I was able to disable the news service or whether I disabled synchronization of the entire Mobipocket service. Either should have worked as there’s no reason to ‘synchronize’ reader software-at least not that I can see.)

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I’ve never had it lock up on expenses but did have it lock up consistently on a news service-Mobipocket if I remember correctly. My problem turned out to be that the news service (which was installed automatically along with the Mobipocket Reader) had a PC component that hadn’t been installed.

I’m still not entirely sure of the details, but I think the problem occurred because I sync it to 2 PC’s and one of them crashed on me. When reinstalling ‘everything’ I saw no reason to reinstall the software that was already on my Palm (actually a Sony Clie) & maybe I should have done so.

Anyway, my solution was the same as yours-disable the service. (Don’t remember whether I was able to disable the news service or whether I disabled synchronization of the entire Mobipocket service. Either should have worked as there’s no reason to ‘synchronize’ reader software-at least not that I can see.)

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(Edited by JohnBF on 23-Aug-04 12:52. I meant Hotsync version; PocketMirror is N/A.)

Can you advise the respective versions of Palm OS, HotSync, and Windows?

Anything at the bottom of the PalmOne Windows psge, or anything on the HotSync page of use?

Some my lock ups like this are corrupted data on the PC; as a last resort, the user could consider making a backup of the PC-side expense records, then deleting all the PC side expense records and seeing if the Sync then works.

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(Edited by JohnBF on 23-Aug-04 12:52. I meant Hotsync version; PocketMirror is N/A.)

Can you advise the respective versions of Palm OS, HotSync, and Windows?

Anything at the bottom of the PalmOne Windows psge, or anything on the HotSync page of use?

Some my lock ups like this are corrupted data on the PC; as a last resort, the user could consider making a backup of the PC-side expense records, then deleting all the PC side expense records and seeing if the Sync then works.

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