Page Down key unintuitive behaviour (2000/SR1)

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Hi!

When I press the page down (or up) key, word moves only a few lines and not a full page as I would expect. Is this some obscure setting. How do I change it so that it scrolls exactly one screen at a time?

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PageUp and PageDown move you up or down one screen. To scroll a full page, you can use Ctrl+PageUp and Ctrl+PageDown. At least, that’s the default; they are equivalent to the double arrow buttons below the vertical scroll bar; as you are probably aware, these browse buttons modify their behavior as you work.

If you wish, you can reassign the action of the PageUp and PageDown keys:
Select Tools/Customize…
Click the Keyboard… button.
In the list of Categories, locate and select All Commands.
In the list of Commands, locate and select GotoNextPage if you want to jump to the top of the next page, or NextPage if you want to jump a full page down (to the same relative position).
Click in the Shortcut box and press the key you want to execute this command; if this key is already assigned to another action (this is the case for PageDown), it will be displayed. Your new assignment will overrule the original one. Click Assign.
Repeat for the GotoPrevPage or PrevPage command.

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Thanks Hans for your quick reply!

I cannot report success however.

ctrl-pagedown worked perfectly all the time. My wheel mouse works correctly in word and other applications. pagedown alone however only moves the view and insertion point less than half a page.

I followed your steps exactly and re-assigned the pagedown command to the pagedown key, but the behaviour is still the same. I read to the end of the screen, press the pagedown key to get the next screen and I lose my place as the text only moves half way up the screen and I have to search in the middle of the screen to find the unread text. Very frustrating when you are accostomed to continuing at the top of the screen with the new text.

This is on a relatively old PC recently assigned to me at work, and has never worked correctly while I was using it.

It seems to work fine in normal view (moves fullscreen), but not in page layout view (half screen).

It is frustrating, so any other ideas would be really useful.

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Strange, I can’t explain that. You might try starting Word without add-ins etc.: select Start/Run…, type

winword /a

and press Enter. Open a document and see how the PageUp and PageDown keys behave now. If it is OK now, there is something wrong with Normal.dot or with an add-in. Consult Phil Rabichow’s troubleshooting guide for more information (starting winword with the /a switch is Step 2 there).

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Once again thank you Hans for the trouble!

I tried all the troubleshooting steps except the rebuilding of the registry key. I’m on a corporate network and I don’t have access to regedit (blocked for security reasons).

The problem is still there!

Another interesting aspect is that the behaviour is normal when I click in the blank spaces in the vertical scroll bar, it scrolls exactly one screen, yet still the page down key gives only a half screen or less.

Andrew obviously also has the same problem.

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Hi John:
I just checked in Word 97. I get the same behavior that you get. PgUp & PgDwn go one screen at a time in normal view & a about 1/2 screen at a time in page layout view. 2 PgUp or Downs = 1 click on a blank part of the vertical scrollbar. I experimented with different zoom levels and the results were consistent.

I conclude that this works as intended (though not necessarily the best way). For what it’s worth, you can usually jump a screen at a time by pressing PgDn twice.
Cheers,

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>try starting Word without add-ins etc.:
Thanks.
Worked for me in Word2000.
Now to determine which of the 14 addins is/was the culprit …..

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I see this behaviour when in Page Layout view but when in Normal View the screen scrolls by a full screen at a time.

Yet another good reason to stay in Normal View

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