Outlook View Settings Suddenly Changed

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I use Office 365, current Version: 1912 / 12325.20344.

A strange thing happened a couple of hours ago in Outlook. I went to check my main inbox and the view had substantially changed. No preview, and as I now know not ‘Compact’ view.

Now I have three seperate email addresses configured in Outlook and leave the program running all the time. Only two of the three Inboxes had their view corrupted. Most of the other folders were similarly corrupted.

After investigation and experimentation with Outlook view settings I was able to reset things but what worries me is that I did not do anything that should have changed the settings AFAIC.

Any ideas? As I don’t want to have to go through that again. (although I have saved the view now!)

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5189)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.3775),
Microsoft 365 Version 2502 (18526.20168)
Location: UK

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Outlook 365 has its own update schedule not connected with WU. Did you by any chance get “blessed” by MS with an update in the background (while it was running?)?

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No @PKCano, I only allow updates when I want them. Iupdated Office 365 on 25th January.

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5189)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.3775),
Microsoft 365 Version 2502 (18526.20168)
Location: UK

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Probably unrelated to your changed view settings, but that’s not the current version since yesterday:

Version 2001 (Build 12430.20184): January 30

https://docs.microsoft.com/en-us/officeupdates/monthly-channel-2020

1 user thanked author for this post.

John

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2001 – A Space Oddity?

Thanks @b, but Seriously, I noted that this afternoon but I won’t install it yet though.

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5189)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.3775),
Microsoft 365 Version 2502 (18526.20168)
Location: UK

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I have today installed the version mentioned above, and it did not affect my View settings in Outlook.

Windows 10 Pro 64 bit 20H2

1 user thanked author for this post.

John

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I’m  having trouble with Outlook (version 2001) for the past 2 days. Suddenly, the calendar (sync’ed with iCloud) disappeared! Items which were added did not show up on the daily, weekly, or monthly view, but all were present in the list view, including those items added on my iPad!

I tried disconnecting and then reconnecting iCloud, as well as repairing Office 365. I am using the web calendar in iCloud, and can see it as an ‘internet calendar’ shared in Outlook, but it won’t easily synchronize, and I cannot enter new appointments through the Outlook interface.

Help!

 

Sam

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Have you tried View, Current View, Reset View on the Calendar (non-List) view (just in case it’s filtered in some way)?

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How were you able to switch it back? The same thing happened to me and I am unable to reset viewing.

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Hi,

Yes I was able to recover but it was a little convoluted.

Are ALL of your views corrupted? If only one isn’t, you should be able to use that as a template, save as a Custom view and apply that custom view as required.

Have you got Compact, Single and Preview standard views available in View>Change View?  Are they corrupted too?

I guess hopefully you’ll have a start point to try and recover.

Hope that works.

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5189)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.3775),
Microsoft 365 Version 2502 (18526.20168)
Location: UK

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I constantly have to reset my View, View Settings, other settings because new email fonts change and Show Items in Groups pingpongs all the time.  Right now they can change momentarily, other times in hours or days.  I’ve had so much support lately with 365, reloading, etc.  I think Outlook is so sophisticated and that they have lots of new support people and new software developers who don’t know the tricks or design of the original code, that Outlook should have a total replacement soon, but I’m not getting my hopes up.

John Beck

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Thank you for this string, I was able to take the view in my Sent Items, save as a Custom View and apply to my Inbox which suddenly changed.

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Glad that worked for you!

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5189)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.3775),
Microsoft 365 Version 2502 (18526.20168)
Location: UK

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Two interesting things. One is that this thread popped up today and the newest post is a month ago. Second, is that I updated my Wife’s machine from 1909 to 20H2 today and the same thing happened to her Microsoft 365 copy of Outlook. Several, but not all, of the views including her inbox were changed (much larger fonts). I easily reset it by  finding an intact view then resetting all the other folders to that view.

HTH 😎

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
Computer Specs

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[John]

I think you’ve been ‘Outlooked’ @RetiredGeek!

I have to use the technique every time I create a new Folder seems to be the default.

Is that your Wife’s experience too?

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5189)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.3775),
Microsoft 365 Version 2502 (18526.20168)
Location: UK

• This reply was modified 4 years, 1 month ago by John.

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RetiredGeek wrote:

Two interesting things. One is that this thread popped up today and the newest post is a month ago.

It wasn’t. #2351246 was posted two hours before your post.

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Hmm. Interestingly I have my settings synchronised to cloud, and Outlook 365 looks the same everywhere I log in. Do you “upload” your view settings to cloud?
Also Much larger fonts can be managed by reducing the zoom factor (150%, 125%, 100%) in Windows settings.

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My outlook is somehow unchecking various option boxes. The most noticeable one is to use autocomplete for email addresses.  I like the feature but somehow it keeps getting unchecked. Do some virus checkers or levels of security setting view autocomplete as a security hazard and might be unchecking it to keep me “safe”?

 

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