Outlook Unsubscribe button on inbox list

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I searched pages of Woody looking for a solution to this and could not find anything. Surprising since the Microsoft Community forums have complaints but no good solution that I could find.

Anyway, on Outlook web MS recently added an “Unsubscribe” button next to SOME of the emails on the email inbox list.  I cannot find a way to get rid of it.

The problem is that it blocks the small few lines of the message that is normally listed therefore forcing you to open the message instead of deleting it if the first few lines smell of scam.

Some messages you just don’t want to take the time to open if the first few lines are not interesting.

Note this not the unsubscribes in the top menu on in the sender’s email. It is on the inbox list on individual unopened emails.

Thanks.

 

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J9438 wrote:

Anyway, on Outlook web MS recently added an “Unsubscribe” button next to SOME of the emails on the email inbox list.  I cannot find a way to get rid of it. The problem is that it blocks the small few lines of the message that is normally listed therefore forcing you to open the message instead of deleting it if the first few lines smell of scam.

That is in the header of an email and is displayed by some email services such as Outlook for the Web and Gmail.  As far as I know that is a function of the email server and not controlled by the user.

There is a solution to your problem in Outlook, but not sure if that option exists in Outlook for the Web.  In Outlook you can go to the View tab, select Message Preview and select how many lines of the email will display in list pane of Outlook.   More lines means more of the email displayed in the list view (actually called the Preview).

HTH, Dana:))

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J9438, Flats Man

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In the Message Preview Settings Layout I see things like number of lines but nothing on the Unsubscribe button. Here is an snapshot of the button:

Well I tried snipit and screen capture but nothing will paste to this reply.

However on the email in box list it is like these 2 simulated messages

check box           ABC company                Dear xxx   (Unsubscribe) Wed 3:11 pm

check box           DEF company                Dear xxx we would like to offer…  Wed 4:00 pm

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Here is the problem reported on answers.microsoft.com

“So now with 365 I randomly get the word “Unsubscribe” in blue letters wedge in between my email and the header.  I know super annoying.  Does anyone know how to disable this from randomly popping up here and there.  How do I unsubscribe from the “Unsubscribe” button.”

Here is the solution offered:

“I accidently went to the “WEB Add-Ins” for Outlook and sure enough that is where it is hidden.  This Add-In was provided by and installed by Microsoft, all without my permission and then hid the options online so that the users have trouble finding them.”

But I cannot find the “Web add-ins” on my Web outlook.

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J9438 wrote:

In the Message Preview Settings Layout I see things like number of lines but nothing on the Unsubscribe button. Here is an snapshot of the button: Well I tried snipit and screen capture but nothing will paste to this reply.

As I said, that Unsubscribe is included in the header and is a function of the Mail provider to display that header or not and I know of no setting in Outlook to change it. You list your problem as:

J9438 wrote:

The problem is that it blocks the small few lines of the message that is normally listed therefore forcing you to open the message instead of deleting it if the first few lines smell of scam.

My solution was to increase the number of lines the email displays that more than compensated for the space the Unsubscribe button took and allow you determine if you want to open it or not. There is no setting in the Outlook app to remove this Unsubscribe.

J9438 wrote:

Here is the solution offered:

“I accidently went to the “WEB Add-Ins” for Outlook and sure enough that is where it is hidden.  This Add-In was provided by and installed by Microsoft, all without my permission and then hid the options online so that the users have trouble finding them.”

But I cannot find the “Web add-ins” on my Web outlook.

Sorry, I do not use Outlook.com (Web Outlook) so I can’t help you in finding the function controlling that Unsubscribe on Web outlook. Thanks for letting me know that the Message Preview settings are in Web Outlook.

BTW: To post a screen capture you need to save the capture as a photo file such as .jpeg and then upload the photo file.

HTH, Dana:))

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J9438

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J9438 wrote:

But I cannot find the “Web add-ins” on my Web outlook.

It’s not there. The question and answer you quoted from six years ago is about Outlook 365, not Outlook.com:

How to remove “Unsubscribe” button from Outlook 365

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J9438

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Drcard:)) wrote:

In Outlook you can go to the View tab, select Message Preview and select how many lines of the email will display in list pane of Outlook.

This must be an option on the desktop version as I do not see a way to change number of lines displayed.  It just fills the screen and gives a scroll bar if too many for one page.

Thanks for the how to paste a capture. I see what I was doing wrong now – trying a direct paste instead of using the attachment function below. Here goes:

So hopefully MS will see the complaints on answers.microsoft and here and offer some way to remove the unsubscribe. The even stranger thing is that it only seems to select two of the emails on the list to insert the unsubscribe button and no pattern of which ones selected.

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b wrote:

The question and answer you quoted from six years ago is about Outlook 365, not Outlook.com:

Thanks, I did not notice the date so maybe that was a problem then in 2018 but the problem just started for me several months ago. So maybe they solved it then and reintroduced it or maybe just decided to add it to web outlook now to see if accepted???

As far as Outlook 365 vs Outlook.com , honestly microsoft has so many versions of everything from email to word processers to browsers to window 10, 11, …, that it sometimes seems to just run together in my mind and I don’t pay attention to the type or version as long as it just WORKS.

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b

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Here is an interesting work around since there seems to be no fix.

As I said it is ALWAYS just 2 random messages on the inbox list that get the UNSUBSCRIBE blue button.

So, delete those 2 messages. Go over to the delete file and the unsubscribe is no longer there. Then restore those 2 messages back to the inbox and, “wala”, no more unsubscribe button. So now you can again see the first line in the message without having to open the message and risk a virus. The first line gives you a clue as to what the message is about (unless the line is hidden by the unsubscribe button).

Obviously, it would be much better for MS to give you an option to opt out of the unsubscribe button!!!

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