Outlook still won’t remind (2002)

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I recently installed Windows XP and Outlook XP on my older Gateway machine and my husband’s more recent Dell. Plenty of memory and drive space in each, no known conflicts. Now my Outlook refuses to give me reminders. My husband’s Outlook works normally.

When the moment comes that Outlook should generate the reminder window, I can hear a little sound from the hard drive; then the reminder radio button in the appointment, which I checked before saving, comes unchecked by itself. If I go in to see, the reminder radio button will not be not checked no matter how many times I checked and saved it.

I’ve made sure that the calendar being used is the default one, and tried the “run–outlook.exe /cleanreminders” trick. Nothing seems to work. Does anyone out there know anything else to try??

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Check that the sound that the reminder is supposed to use is valid. If a sound assigned isn’t where it should be, the reminder won’t appear at all. This happens with Outlook 2000 and I very much doubt that MS would have fixed it.

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tools, options, other tab, advanced button… verify that show reminders is enabled. You can test the other theory by unchecking the reminder sound – if they display but don’t sound, you’ll know what the problem is. You can also check the reminder sounds from control panel sound applet.

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Thanks, this was the answer. I don’t understand how settings come undone in Outlook, but they seem to do so from time to time. No one else uses this machine, and I certainly didn’t go in and uncheck that box! I have always gotten reminders and never knew there was an option to turn them off, other than not to set reminders for specific tasks or meetings.

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