Outlook sp4m folder changes the subject line for sp4m emails

Topic

This sounds a little odd. I manage a Sky/Yahoo email account and read the mails in Outlook 365. Recently (past month) I have noticed that when I open the sp4m/bulk folder, the emails have had their subject renamed to the word “Normal”. However, in the reading pane, the subject line has not changed.

I have Googled the issue but don’t seem to be able to find the reason. It’s not a big issue, just curious.

Replies

Looks like an old screenshot, not about this issue?

I’m not sure how that happened. It’s not an image from my machine.

Isn’t “Confirmation Needed” the subject there?

“Normal” looks more like the sender’s display name.

What appears as sender when the message is opened?

Sender appears to be “contact(@)klesh.omcdaissions.com”

I just reproduced “Normal” appearing in that position for all messages in my junk email folder by adding a Sensitivity column at View, Current View, View Settings, Columns, Sensitivity, Add.

I suggest you reset the view for your junk email folder at View, Current View, Reset View (which is how I undid my test change).

2 users thanked author for this post.

Lars220, Tony H

That worked perfectly. Many thanks. Just got to rack my brain as to how it changed originally!

2 users thanked author for this post.

Lars220, b

Thanks to all