Outlook is always maximized

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One of our users can only display Outlook in its maximized or minimized state. He is unable to size the window to anything smaller than full screen.

Any clues as to how to fix? We are using Outlook 2000 on Windows NT.

Thanks!

– Linda

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i wonder if the window is off the screen when it’s not maxed? i don’t remember the keystrokes for moving windows. the windows placement should be in the registry, i’llsee if i can dig up the key.

should also work to use the highest resolution your video can can handle to find where the window goes, then move it to the middle of the screen and switch the resolution back.

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I tried all the suggestions (thanks to all for the ideas), but, unfortunately, none of them solved the problem. I am unable to drag the window. The resolution is already at the max. I tried a different resolution anyway to see if it would act any differently, and it was the same.

If I click on the Maximize/Restore button in the title bar, it just minimizes Outlook. If I then click on Outlook in the Task Bar, it does nothing. I have to right-click and choose Maximize. Restore on that menu is grayed out.

I am truly stumped on this one!

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right click on the toolbar button when it’s in the hidden state you should have every option available except restore. select move and hold the left button down and drag around till you get it back on the screen. i’d got for heading towards hte upper left, but i know i often lose my windows in the lower right.

i have a utility that watches for system changes, it didn’t pick up on any when i moved outlook around, so i don’t know where the windows size and location is stored. way back in win3.1 days it was in an ini.

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The Move option is indeed available to me when Outlook is “hidden.” When I click on Move, I get the “move” crossed perpendicular arrows. I can drag all I want, left arrow or no, but nothing happens. I can’t get it to appear.

It seems to me that Outlook is not hiding the window but is mistakenly putting it in the Taskbar when it’s in its “normal window” state.

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if you’ve rebooted, it’s moved. i’ve seen it goofy when resources are low where it’s tiny and under the tray but a reboot allows me to resize it. i think the problem is you don’t know where it is so you don’t know what direction to move. i’ll try again to determine where the window co-ords are kept for it, you can manually edit them to show it.

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one last easy idea that may not work (doesn’t here on any wondow but YMMV) right click on the taskbar and choose tile or cascade. if the command works, it’ll bring the window back on to the screen and tile/cascade all. just make sure outlook is not in the min state when you do it.

(does that tile or cascade windows for anyone?)

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Success! Cascading the windows worked like a charm. It sized Outlook down, and I closed Outlook. When I reopened it, it opened up in the smaller window state and not maximized.

It was perfect timing, too, because another user reported the same problem today. I wonder what’s happening to cause this….

Thanks for the assistance!

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we’re getting closer. i thought those were for explorer windows only. but some contain data that is unreadable, one of those could be the outlook one.
last night when i used my app that looked for changes, it returned this key
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUserAssist{5E6AB780-7743-11CF-A12B-00AA004AE837}CountHRZR_HVGBBYONE:0k1,120
but i couldn’t make enough sense of it to know if it was outlook’s window or not. And i’m not sure if it needs deleted or what. it’s not like an ini where you can change the co-ords.

i have two windows profile on this computer, the long number is my profile, AFAIK.

export the registry before you do anything, if you decide to try deleting/renaming a key. i’d probably try renaming the viewview2 value in streams. if outlook is the only program open, it’s likely one of the lower number keys.

i think i’ll run some more tests…

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it has me intrigued too

i’m using techfacts98 I used to use norton utilites registry watch program until a microsoft employee that was helping me troubleshoot a problem mentioned they use techfacts. figured if MS liked it, it must be worth trying. There is another one that finds favor among MS employees and geeks, but i forget the name. Finally found it – Regmon

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where do you have parking off screen? is that a video card utility option? I only have the traditional windows options of cascade, vert. tile, horz. tile, plus minimize all. only miminize all works. (WinME)

Shoot, now it works. tile/cascade worked once i maxed a window.

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