I am wondering how forms get attached a contact. We switched from Outlook 2000 to Office 2003. Some contacts open with the custom form that we had devised for them in Outlook 2000 and some don’t. We have 4 different types of forms, I think that they are all kept in the same place, but one form (the most often used in our 3,000 + contact database) will not open when I click on a contact. Instead the default Outlook 2003 form opens. I cannot find a switch where I can specify the name of the form for the contact. If I want to enter a new contact the proper custom form opens, it is just if I click on an old contact that this causes problems.
Any help much appreciated –
Codysage