I’m running Office 365 under Windows 11 Home version 22H2. A few days ago, many of my incoming emails started appearing black-on-black–black background, black text. I didn’t change any of the settings in Outlook, and the appearance change is not consistent. Emails to my primary Exchange account are normal, but those from my GMail account viewed in Outlook have the black theme. Two days ago, the emails in the primary account were also rendered black. A restart fixed that issue.
In the past, when an email had a color scheme that was too dark to read easily because of lack of contrast between background and text, I could select the text with my mouse and the text would appear in a contrasting color. That isn’t working now. Selected text appears as white blocks for each line, with no viewable characters. I’ve attached a screenshot of an affected email message with the text selected.
A possibly related issue that started about the same time is that some common option/icons have become unclickable. I can select text with my mouse, but right-clicking to pull up the cut/copy/paste context menu shows those options, but none are clickable. If I go to the Start button and try to Restart (which sometimes fixes the problem temporarily), the Restart option is unclickable. I have to restart (shut down, actually) by pushing the hardware power button.
I’ve checked to see that all Windows updates are current, and done a full system anti-virus scan with Norton 360. Can anyone offer some help?
