I have set up Outlook 2010 on a new Windows 7 PC and imported all names and email addresses from the old PC via a csv file.
My Contacts are populated, but I have an empty Address Book.
I did some research online and the answers I found were to tick the setting ‘Show this folder as an Outlook Address Book’, or if that didn’t work, to create a new Mail profile, as Outlook 2010 does not allow a repair to the Address Book Service which was somehow corrupted.
As the tick in Contacts Properties, adjacent to ‘Show this folder as an Outlook Address Book’ is greyed out, I created a new Mail profile called Outlook1 and pointed Outlook to always use this profile.
Then I did the import of the csv file again and exactly the same thing happened. Contacts are populated, but the Address Book is empty and when I look at Contacts Properties, the tick adjacent to ‘Show this folder as an Outlook Address Book’ is greyed out.
I would be grateful for some wisdom.
Thank you.
useful
