Outlook 2007 in Win8 and 10: text on incoming mail often tiny

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I have been using various versions MS Outlook (from the MS Office Suite) for email for years on many computers and many versions of Windows.

I installed my Office 2007 (including Outlook) on my new Windows 8 MS Surface Pro computer about a year ago. I had had no issues using it on my old Win 7 tablet computer. But on Windows 8, many incoming emails have fonts so tiny that I can’t read them (seriously – 8 point or sometimes even 6 point!) Not all emails. But a lot. And from a variety of senders (some are html newsletter-type emails, but some are just typed messages from individuals). If I hit “forward” or “reply” I can usually read the text in that message, but if there were images they are often then enormous and I need to delete them to get the message to fit on the screen.

Thinking this might be a Win 8 issue that just wasn’t worked out, I took the opportunity to upgrade to Win 10 when it was offered. This did not solve the problem.

Efforts to enlarge the font in settings enlarged it for outgoing but not incoming emails.

I get a LOT of email, so this is an incredible drag. I hope someone can offer a workable solution. Important to note that the issue is with a LOT but NOT ALL incoming emails – so a solution that enlarges everything will create a different problem.

Thank you.

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When I can’t read such messages I use the Ctrl key and the + or – key to change the reading size [not print] or the Ctrl key and the scroll wheel on the mouse to change. Sometimes going back to another page I have do the same to get the previous size back.

Before you wonder "Am I doing things right," ask "Am I doing the right things?"

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Cntrl and + or – was one of the first things I tried and it doesn’t seem to have any effect in this program. It does work as expected in other programs, but not in Outlook on this operating system on this computer. I just tried it again to be sure.

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Thank you. I did not realize that there was a zoom setting for an individual email and not all the windows in the program. That’s a better workaround than creating replies or forwards, which is what I have been doing.

But it’s still four clicks and it still seems like there must be something that can be done to avoid the problem in the first place. I never had this problem with Outlook 2007 before and I installed it on this new computer from the same disk. Does anyone have a clue why this would be happening and how to avoid it?

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My guess is that the senders are using a Mac to send the email. I’ve had that problem on a regular basis with folks sending from Macs.

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My guess is that the senders are using a Mac to send the email. I’ve had that problem on a regular basis with folks sending from Macs.

Could be but I mostly use Webmail on my Mac [and Windows and Linux], not the installed Mail program. I do have SeaMonkey installed on the Mac and its E-Mail Client doesn’t have the problem.

Before you wonder "Am I doing things right," ask "Am I doing the right things?"

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