Outlook (2003)

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I recently switched PCs for a user. Thought I got all the files copies correctly, but am having a Outlook signature problem. When I activate the default signature for this person, I get the following error message: “One or more ActiveX controls could not be displayed because either: Your current security settings prohibit running ActiveX controls on the page, or you have blocked a publisher of one of the controls.” I have deleted and recreated the signature with similar results. Am I missing a critical component somehow? Does anyone have any ideas about what I’m missing? Appreciate any thoughts you might have for me.

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(Edited by jscher2000 on 03-Dec-08 19:54. )

The most likely scenario is that there are “smart tags” in the signature, which triggers an ActiveX control and, for most people, a security warning. If you open the .htm file directly in a text editor, you should be able to see and remove the “smart tags.” Also, there is an option somewhere (!!) to prevent embedding them in email messages.

Added: One of the places you can disable smart tags in Outlook is under Tools > Options > Other, toward the bottom of that tab.

Added: Although the sender could take a chance and enable ActiveX in email (very bad idea), the recipients will all get the alarming security prompt, so that really is not a solution.

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I had the same problem for a while and desperation made me search the lounge for a solution. I use HTML format for my email messages and, though I don’t use Word as my email editor, my signature, which includes a graphic of the company logo, was created in Word. I followed Jefferson’s suggestions in post 572,524 but couldn’t get the message to stop, despite re-editing and saving the signature in Word and restarting Word and Outlook several times.

Then I noticed a button on the Autocorrect Dialog box in Word, (Tools > Autocorrect Options…, Smart tags tab), labelled “Remove Smart Tags”. I clicked on this, the Smart Tags were removed, I re-saved the signature block and I could then open new mails, with my signature auto-attached, and not have the dialog annoy me. It worked without me having to re-create the signature from scratch.

As this is the only aspect of my email message creation that is derived from Word, I dare say if I’d removed the Smart Tags without changing the settings in Word, I could use the signature in Outlook without the dialog, but I could still leave the Smart Tag functionality in Word intact, should it be required.

Just a thought…

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Thanks, that might have worked for me too. If it ever happens again, I’ll try that. I had already recreated this one even though it had a long confidentiality statement. I just didn’t want to hassle it any longer. Sometimes we get to that point. Appreciate your thoughts on this one,

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