@MrBrian has been knocking them back. Officially acknowledged: After installing this update, some users may observe performance or unresponsiveness is
[See the full post at: Ongoing list of problems with this month’s Win10 Creators Update cumulative update KB 4038788]
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Ongoing list of problems with this month’s Win10 Creators Update cumulative update KB 4038788
Home » Forums » Newsletter and Homepage topics » Ongoing list of problems with this month’s Win10 Creators Update cumulative update KB 4038788
- This topic has 23 replies, 14 voices, and was last updated 7 years, 5 months ago.
Tags: 15063.632 KB 4038788 KB 4043292
AuthorTopicwoody
ManagerSeptember 19, 2017 at 11:44 am #133363Viewing 13 reply threadsAuthorReplies-
_Reassigned Account
AskWoody LoungerSeptember 19, 2017 at 2:04 pm #133376 -
PKCano
Manager
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Noel Carboni
AskWoody_MVPSeptember 19, 2017 at 3:02 pm #133382I can’t install it at all. It just gets to 98% or so then says “We couldn’t complete the updates”, “Undoing changes”, “Don’t turn off your computer”.
This happened to me as well around 15063.2xx and at the time I ultimately reinstalled Windows 10 from the released ISO and was finally able to apply the update. I could not explain why it happened, nor was there information that any level of geek prowess could extract in any of the known log files.
So I tried it again this week with a freshly installed 15063 and nope, it gives the same error in the same way.
Windows 10 is just broken. With problems like this, and NO WAY for even an experienced Windows tech to diagnose them, it’s simply not a serious system worthy of another look by a business user who needs to rely on the system for work. And it’s not getting any better over time.
No part of “We couldn’t complete the updates” is sufficient in a system with the moniker “Pro”.
-Noel
radosuaf
AskWoody LoungerSeptember 19, 2017 at 3:28 pm #133390What can I say – happy beta testing :).
Fractal Design Pop Air * Thermaltake Toughpower GF3 750W * ASUS TUF GAMING B560M-PLUS * Intel Core i9-11900K * 4 x 8 GB G.Skill Aegis DDR4 3600 MHz CL16 * ASRock RX 6800 XT Phantom Gaming 16GB OC * XPG GAMMIX S70 BLADE 1TB * SanDisk Ultra 3D 1TB * Samsung EVO 840 250GB * DVD RW Lite-ON iHAS 124 * Windows 10 Pro 22H2 64-bit Insider * Windows 11 Pro Beta Insider-
lurks about
AskWoody Lounger
flackcatcher
AskWoody LoungerSeptember 19, 2017 at 8:33 pm #133428Both Noel Carboni and lurks about hit the nail on the head about Microsoft. This is what happens when a company stops listening to their customers. I will only add this. Microsoft is fast becoming a issue at the national security level. The last major corporation to see this kind of attention at the national level was the old AT&T. And we all know how that ended. Redmond is now treading in very dangerous waters. As I have said before, this will not end well for them.
MrBrian
AskWoody_MVPSeptember 20, 2017 at 12:20 am #133435There are a few new posts in https://www.askwoody.com/2017/september-security-patches-for-windows-and-office-are-out/.
If anyone is wondering how to find new or updated Microsoft Knowledge Base articles, see https://www.askwoody.com/forums/topic/how-to-list-new-or-updated-microsoft-knowledge-base-articles/.
Kirsty
ManagerSeptember 20, 2017 at 3:14 am #133444I installed the .NET September Security-Only patches to 2 machines a few days ago, with no apparent problems (both Win7 x64).
3 users thanked author for this post.
gborn
AskWoody_MVPSeptember 20, 2017 at 8:15 am #133479I’ve written a blog post about the black screen during login on HP machines
Fix for HP’s update KB4038788 login black screen issue
The problem are conflicting registry entries between HP and Microsoft for some .NET entries.Günter Born
Ex Microsoft Windows (Insider) MVP, Microsoft Answers Community Moderator, Blogger, Book author
https://www.borncity.com/win/
3 users thanked author for this post.
johnf
AskWoody LoungerSeptember 20, 2017 at 2:44 pm #133527Good News! According to Ed Bott,
“Anecdotally, I can confirm that I’ve heard far fewer complaints about Windows 10 issues this year than I did following the initial rollout and the Anniversary Update. And Microsoft says that its new, more measured approach to updates is paying off in performance and reliability improvements.”
ZDNet: Facing complaints, Microsoft adopts a kinder, gentler Windows 10 upgrade pace
I’m sure that makes everyone feel better about Windows 10 /sarcasm.
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woody
ManagerSeptember 20, 2017 at 2:52 pm #133531Anecdotally, when Anniversary Update rolled out, Microsoft tossed millions of Win10 users under the upgrade train.
With Creators Update, the pace has been much slower (although we’ve been fed “adoption” numbers that soft-sell that idea), and the volume of screams has lowered.
The problem we’ll be facing in the near future is the 6-month upgrade pace. If Microsoft slows down on its pushed upgrades – which is a very good idea – they’re going to start bumping up against that 6-month time limit.
1 user thanked author for this post.
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radosuaf
AskWoody LoungerSeptember 21, 2017 at 1:54 am #133590Well, as I wrote in the other thread, when half a year after releasing a new version you come up with something like this:
then it means something REALLY bad is happening in Microsoft. When one of the major features is Game Mode and there are problems with such popular titles as Overwatch or Battlefield 1 then much more work should be applied to testing BEFORE releasing it to public. Not 5 months after.
EDIT: Regarding the article itself, my ThinkPad T460s was downgraded from W8.1 to W10 AU in August and although I have no precise measurements, I get the feeling battery life has worsened quite a bit (although I don’t use Edge at all, maybe that’s why 🙂 ), so I am not so excited about all those battery life improvements AU -> CU they mention.
Fractal Design Pop Air * Thermaltake Toughpower GF3 750W * ASUS TUF GAMING B560M-PLUS * Intel Core i9-11900K * 4 x 8 GB G.Skill Aegis DDR4 3600 MHz CL16 * ASRock RX 6800 XT Phantom Gaming 16GB OC * XPG GAMMIX S70 BLADE 1TB * SanDisk Ultra 3D 1TB * Samsung EVO 840 250GB * DVD RW Lite-ON iHAS 124 * Windows 10 Pro 22H2 64-bit Insider * Windows 11 Pro Beta Insider
Ascaris
AskWoody MVPSeptember 20, 2017 at 11:09 pm #133569With Creators Update, the pace has been much slower (although we’ve been fed “adoption” numbers that soft-sell that idea), and the volume of screams has lowered.
It’s tragic that we find ourselves in a situation where “lowering the volume of screams” from the customers is an improvement. Tell us again how this is wonderful for us, Microsoft?
Dell XPS 13/9310, i5-1135G7/16GB, KDE Neon 6.2
XPG Xenia 15, i7-9750H/32GB & GTX1660ti, Kubuntu 24.04
Acer Swift Go 14, i5-1335U/16GB, Kubuntu 24.04 (and Win 11)MrBrian
AskWoody_MVPSeptember 20, 2017 at 11:22 pm #133572From Black screen when Windows 10 restarts after a Windows update on some OEM factory-imaged devices:
“An update to resolve this issue is now available. We recommend that users who have affected devices apply this update immediately.”
MrBrian
AskWoody_MVPSeptember 25, 2017 at 12:45 pm #134175September 25, 2017—KB4040724 (OS Build 15063.632) is available. Two of the issues listed at KB4038788 are not listed at KB4040724.
anonymous
Guest-
Noel Carboni
AskWoody_MVPSeptember 19, 2017 at 7:05 pm #133417(Awaiting moderation)@Noel,
Unless a person is in complete denial, W10 is little more than an OS which is in perpetual beta test mode. I am personally amazed how MS continues without some sense that a major course correction is required. Truly sad!
The above is quoted from an anonymous post, which may not be able to be approved yet, but I did want to respond…
Right! It’s NO more than that.
It has occurred to me, more than once now, that Microsoft wants / needs / expects Windows to just wither and die. It seems likely they want to get out of the computer operating system business entirely. I wouldn’t have imagined that to be a possibility, but when you’re too big to fail and have country-sized savings accounts to fund whatever you want to do for years and years, maybe this is how you get out of a particular facet of business.
There would be those who would say business won’t let them out of continuing to be their OS vendor, but you can always make a pill so bitter that even companies backed up against a wall can’t palate it. Who knows, by pricing WaaS through the roof maybe Microsoft will make even more money while killing Windows.
It’s kind of a shame, really, because what’s left is… Unix. And (with apologies to those who like it) that’s just not IMO a system worthy of being the world’s computing engine.
-Noel
8 users thanked author for this post.
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lurks about
AskWoody LoungerSeptember 19, 2017 at 7:22 pm #133420I believe MS is a crossroads and they have to make choice: be an enterprise software oriented company, be a cloud oriented company, or try to do both. The first builds on their current position. It basically treats consumers as found money, any MS products they buy is just a little extra in the pockets. It also is not cloud/mobile first but attempts to add business oriented features to their existing products. The second jettisons their current strengths and positions. This is a risky strategy. If done wrong the risk is alienating both current and future customers at the same time. Doing both, which I think they are trying to incompetently, implies a lot of attention is being given to the new groups at the expense of the old. If the old groups are starved too badly effectively this becomes option 2.
MS has forgotten that PCs need OSes and companies need software to function. Companies are often more willing to use a subscription than consumers. It is a boring market but potential a continuous profitable one and definitely less fickle than the consumer market. If they are conceding the OS and related software market, someone else will step in.
4 users thanked author for this post.
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Sessh
AskWoody LoungerSeptember 19, 2017 at 8:25 pm #133427It certainly is a shame because Windows 7 and although I’ve never used it, I am inclined to take your word for it about Windows 8.1 as well are both just the OS’s that businesses and home users alike need and want. The evidence for that, at least in W7’s case, is in the numbers as it’s still just under 50% even now. Nadella is running MS into the ground IMO.
With regard to Unix/Linux, I also agree. I have been messing around with Linux and I do like it and will be trying (as soon as I have the motivation and spare change) to get it up and running on it’s own hard drive and set up an NAS on it. However, I can admit that it’s not ready for the big time just yet. It (Zorin/Ubuntu in my case) still has a ways to go in the user friendly/ease of use area as there are several things that are way more difficult than it needs to be and certainly more difficult than doing the same task in Windows. It has potential for sure and is better than I expected it to be, it just takes more work to get it the way you want it the first time you’re trying to figure it all out.
I do think that Linux will continue to make big strides (if they are smart) with the upcoming EOL for Windows 7 coming up and Windows 10 in no way, shape or form being a viable successor to it or even better than a Mac from what I hear. It’s going to be interesting to see what happens with this situation and how much the alternative OS’s step up their game. I am fairly sure of one thing, though; the desktop computer is in no way becoming obsolete. It may even see a resurgence depending on how all this plays out. People don’t want Windows 10, though. That much is obvious.
2 users thanked author for this post.
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anonymous
GuestOctober 3, 2017 at 11:03 am #133522Sessh wrote:
It (Zorin/Ubuntu in my case) still has a ways to go in the user friendly/ease of use area as there are several things that are way more difficult than it needs to be and certainly more difficult than doing the same task in Windows.Interesting post. Was wondering what desktop environment(s) you’ve been using for your testing, and also hoping you might provide more specifics about key items you found to be way more difficult than it needs to be and certainly more difficult than doing the same task in Windows. What are your specific “deal-breakers”. Thanks.
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Ascaris
AskWoody MVPSeptember 20, 2017 at 4:24 am #133452It has occurred to me, more than once now, that Microsoft wants / needs / expects Windows to just wither and die. It seems likely they want to get out of the computer operating system business entirely.
I’ve said the same thing. There’s no other explanation that makes sense… MS has had a tin ear before, but they’ve never reached the level of epic stupidity it would take for them to think that the way they are going about things now is going to keep Windows viable into the future.
It seems to me that 8 was a panicked attempt to play catch-up with Google and Apple by trying to use the desktop as a stepping stone, and when that failed in spectacular fashion (even though 8 stripped of Metro/Modern is pretty good), they decided to give it one last Hail Mary shot, and at the same time begin the process of scuttling Windows while they monetize it short-term.
If that Hail Mary had worked and somehow app devs had been convinced to start writing UWP apps for the Windows Store, and this resulted in significant adoption of Windows phones, the plan to deep-six Windows could be placed on hold or reversed. Of course, MS was probably painfully aware that this last desperate attempt would probably be too little, too late, and indeed, it has turned out to be exactly the case.
As such, the plan to destroy Windows appears to be very much “on.” Right now, the revenue from MS monetization of Windows (beyond the traditional means) is minimal, but certainly, the cash saved by not having to pay beta testers and offloading that task to the home and SOHO users (by means of the forced updates, to ensure that the latest build is tested, and the telemetry that can’t be disabled… what good is beta testing with no bug reports?) helps the bottom line considerably, which of course was the intent behind letting all those testers go. As such, the permanent beta quality of 10 (and of the patches for other Windows versions) is itself a form of monetization of Windows.
I’m a little more optimistic about the ability of Unix-like OSes to run the world. To a very large degree, Linux is already doing that, running servers, embedded systems, nearly all supercomputers, all kinds of IoT things, most routers, from consumer level on up. About the only place it’s not often found is on the desktop, but with Microsoft sabotaging Windows and Apple still refusing to sell their OS (also *nix based) to people who don’t also buy their hardware (which many of us never will), there looks to be no other choice.
Desktop Linux development has been moving at a snail’s pace compared to Windows, but with its all-distro combined market share hovering around 2%, it wouldn’t be under active development at all if it were (solely) a commercial product, in all likelihood– so all things considered, it’s doing better than a Windows release would be if Windows had 2% of the desktop market (which is obvious, given that MS appears to have given up on Windows even while they still have 90% of the market, let alone 1/45th that).
It remains to be seen what effect the pending exit of MS from the desktop market will have on Linux development. The surge in interest in Linux on the desktop should speed development and provide the impetus to fix the things Linux still doesn’t do as well as Windows. Right now, there’s just not the interest to drive the resources to drive the development.
It seems that the PC community is in for some interesting times. I’m already better off than I was when I first realized where Windows was headed, as my experience so far with Linux has shown me that I can live without Microsoft. If MS is really doing this, it doesn’t look like any of us will have a choice– and that includes the program developers. Right now, Linux is too small of a market to attract their attention, but that will definitely change if MS is leaving.
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XPG Xenia 15, i7-9750H/32GB & GTX1660ti, Kubuntu 24.04
Acer Swift Go 14, i5-1335U/16GB, Kubuntu 24.04 (and Win 11)4 users thanked author for this post.
anonymous
GuestOctober 3, 2017 at 11:01 am #133441> Microsoft is working on a resolution and will provide an update in an upcoming release. For more information see KB4043345.
Looks like that I am forced to decline this update. I can not release this update to the clients with the knowledge that those bugs are in this update.
What is making me sad that the solution seems to be to wait for the next fix… Which is just the next broken CU of next month.anonymous
GuestOctober 3, 2017 at 11:11 am #133575Creators hit my primary PC a few months ago. There were no issues except possibly a printer driver got squirrelly. I had to use Device Manager to remove it. Then the driver install was problematic as it wouldn’t find the printer’s scanner, I manually installed that portion of the driver and all was fine again.
Then my second PC got Creators Update. It hosed Homegroup.
The solution, for my stuff, was to shut down the newly updated PC. Then the primary PC was able to create a new homegroup and password. I left the primary on and the homegroup window open. (there was a warning about an existing Homegroup in this window)
The secondary came on and homegroup accepted the password. Then a reboot of the Primary finished fixing Homegroup.
So far, no other issues.
I have home edition.Viewing 13 reply threads -

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