• Older Acer monitor sometimes says “Input not supported”

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    I inherited an older 27″ Acer monitor from my son.  At first it looked great, nice big image, all wonderful.

    Then I woke up the laptop this morning and the Acer said “Input not supported.”  I went to Display Settings, tried adjusting the resolution, etc — no joy.  Then I rebooted, and poof!  Everything is happy.

    Then the screen saver shut off the monitor, and when I woke it up, same behavior again.  Rebooting again resolved the problem, for now.

    I tried looking online for ideas, but everything I found seemed to assume the monitor didn’t work at all, and you just had to adjust something and it would be fine.  But this monitor has been working great for a week, and then suddenly it goes belly-up.  Reboot and it’s fine, then a little later it’s out again, and another reboot fixed it.  Both times it’s done this, it was waking from a sleeping or screen-off state.

    I even went to the Acer site to see if they had a driver for it or something.  They had .INF & .ICM files, for Windows 7, but I gave it a try anyway.  (I’m on Windows 10 Pro.)  “The third-party INF does not contain digital signature information — even though I got it directly from https://www.acer.com/ac/en/US/content/support-product/4261?b=1

    Is something hosed with this monitor, or with my laptop?  (HP Spectre x360 15)

    • This topic was modified 4 years, 4 months ago by garyfritz.
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