• Office 365 Outlook lost all my calendar items!

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    #342978

    Back on Feb 28, I exported my calender to an ICS file using Outlook and emailed it to my wife so that she could have a copy of my calendar. Everything worked perfectly until the next time I accessed my calendar. Almost all of my calendar entries from March 1 to the end of the year had disappeared and those that remained moved into a specific date by category (all blue, all red, etc) and it appeared that the date was the first time I had used that specific category in March.

    I tried to access different version of my backup PST file the but the result was the same nothing showed up. I ran the repair program that comes with Office but that didn’t solve anything either.
    I even went a far as using an PST file from last year to see if that had anything but still the same result.
    I finally ended up uninstalling Office 365 Home, clear out any file and register entry (backing everything up of course) and then reinstalling Office. When I set up Outlook again, with my current PST file, I still got the same results. And I still can’t add calendar entries. They just don’t post and sort of disappear when I hit ENTER!
    So, now I have taken to creating a new PST file from scratch and carefully import all my important emails from my previous and obviously corrupted PST file but having to re-enter every calendar entry from scratch.
    I am retired and so the complete restoration should only take a couple days . . .

    I would just like to find out how this might have happened and use this post as a warning to others.

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    • #342990

      Does anything different show up if (in Calendar) you go to View, Change View then switch from Calendar to List? (It’s just a means of checking whether it could just be your current Calendar view that’s become screwed up and may need to be reset.)

    • #343127

      I finally ended up uninstalling Office 365 Home, clear out any file and register entry (backing everything up of course) and then reinstalling Office. When I set up Outlook again, with my current PST file, I still got the same results. And I still can’t add calendar entries.

      Hm. I’d assume a newish click-to-run Outlook given Office 365 Home… can you specify version? I seem to have “Version 1902 (Build 11328.20158 Click-to-Run)” of Outlook myself and haven’t noticed problems… then again I mostly use other applications anyway.

      Would this be a standalone local calendar, or a server-synced one? If a server-synced one, are you able to use the web interface while the Outlook application isn’t running, and does that behave correctly?

      Now, I’ve seen weird calendar problems earlier with the iTunes add-on installed in Outlook, but I understood those should’ve been fixed long ago…

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