Office 365 experiences widespread outages Thursday, January 24, 2019

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Microsoft Office 365 has been having problems since 9:21 AM EST today. Users have been unable to access their email. Reports have been widespread. The
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Great Lake Bunyip, abbodi86, geekdom, Elly, woody

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My Outlook started getting e-mails around 9:45 P.M. CET. Seems it’s back online,

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Elly

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Kevin Beaumont (@GossiTheDog) in the UK has been tracking this. Maybe 16.5 hours & counting… his last tweet was timestamped 3:32 PM CST.

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Quoting PKCano: ” Users have been unable to access their email. Reports have been widespread ”

It just goes to show that, sometimes, the price of convenience can be inconvenience.

Or, to put it in another way: so much for the “Cloud”, Nadella.

Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

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David F, wdburt1

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I’ve documented it within a German blog post – an English article is here.  From the feedback and mails I got from German readers – the outage was for Europa, Africa and middle East (EMEA).

Here obviously whole companies hat a ‘shutdown’, after no e-mail could be exchanged and also other Office365 services are broken. It’s not the first time we are facing such a major outage (in Nov 2018) we had also a major issue.

Welcome to 2019, welcome to the cloud …

I’ve updated the article – this morning (01/25/2019) new reports about issues with Exchange Online services, and Teams are poping up within my mail box and in some forums.

Ex Microsoft Windows (Insider) MVP, Microsoft Answers Community Moderator, Blogger, Book author

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Microfix, BobbyB

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Though not all of Europe. We’re in Europe, haven’t had an outage, and neither have we heard of reports of such from others locally.

Hm, actually, I haven’t tried to use Outlook, but at least Thunderbird sends and receives and the admin web interface works. Been busy with it, too…

Also not seeing any reports in the Office 365 admin “Service health” section, but we all know those have occasionally been several days late before.

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Hm, did get one report anyway – one reseller’s hosted-Exchange service isn’t letting IMAP through. POP3 and OWA do work, as does SMTP. No idea about EWS or ActiveSync.

So yeah, it’s not very clear which parts have problems and which don’t.

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and for Mac users:
MS office 365 now in the Mac App store
have fun using Office 365 364.5 (and counting) in 2019!

Windows - commercial by definition and now function...

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BobbyB, columbia2011

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Still getting e-mails with half an hour delay…

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No problems yesterday or today. Must be our dykes

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P.S.
Apparently because I have Office 365 Personal. A Dutch MS-spokesman said “We are working on solving problems for a select group of business clients in Europe.”

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I wonder if Microsoft updated their Systems with their own buggy patches?

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OscarCP, Elly

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Or did this reply-all fiasco overwhelm more than their internal mail (which is probably O365-based anyway)?

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Elly, b, woody

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One decade soon perhaps email server distribution lists may get warnings and confirmations for reply-all messages to thousands of addresses, after a mere 21 years of the problem. But perhaps then we’d miss the entertainment value of the almost annual occurrences of even just the major publicized events?

Reply Allpocalypse

(I’m convinced that lesser-known examples must happen monthly or weekly, as most in enterprise or education have experienced this at least a few times.)

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HA!

I remember the Bedlam takedown vividly.

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Six years after Bedlam (and 15 years ago now), Microsoft claimed they’d fixed the issue (for Exchange):

To prevent anything like this happening in the future, we added a message recipient limit to Exchange – the server now has the ability to enforce a site-wide limit on the number of recipients in a single email message, which neatly prevents this from being a problem in the future.

But then in comments on the article, the author replies, “The bottom line is that there’s no good answer to this.”

You Had Me At EHLO… The Microsoft Exchange Team Blog

It’s still a contentious issue on Office 365 (Exchange Online): Is the limit 500 or 5000? Some orgs want a lower maximum and some want it higher, but it can’t be configured by admins.

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Cloud storage is like online banking, people love it all the time it works but it causes a major disruption to their lives when it doesn’t – meanwhile, it’s a security disaster waiting to happen.

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Elly, wdburt1

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Yes I have been having problems with 365 Email for a week or so. It sometimes tells me that  something is causing problems stopping it contact  my ISP  other times it tells me  that it is not replying quick enough – anyway what I do is to wait till the report finishes without downloading emails – then  I start again asking for them and this time it does the right thing and downloads  the emails.  Not had any problems with sending emails at all.

 

 

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It Saturday, January 26, 2019. I checked the status – and it seems the Exchange Online service is still having trouble.

Office365 outage: a status update (01/26/2019)

Ex Microsoft Windows (Insider) MVP, Microsoft Answers Community Moderator, Blogger, Book author

https://www.borncity.com/win/

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Elly, Microfix, b, geekdom

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This outage happened Exactly same time I started migration terabyte (this is estimation, our Exchange server database is over 2 terabyte) of data to O365. A little over 150 users. We have symmetric 100 mbps line and it was fully utilized two days streak.

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