Office 2000 quits immediately on Win XP (O2K Pro SR1)

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I think I’ve found the solution to the problem below, but need confirmation on its application . The environment is O2K Pro SR1a, running under Windows XP Home SR1 build 2600, installed it under an admin ID.

The problem: There is an intermittent problem with limited user ids ability to run office apps. When the problem occurs, the application starts, but then quits immediately (within 1-2 secs). Typically it is accompanied by the 3

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Consider this: OFF2000: Program Quits Immediately After Starting When SR-1/SR-1a Update Is Applied

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Thanks, I’d missed that one somehow. Unfortunately it’s not applicable, since my CD key doesn’t start with “GC6J3”.

I guess I’ll just wait for a quiet time, do the relevant backups & take the plunge .

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Finally got around to taking the plunge. After several scenic tours down the garden path, it’s fixed.

I changed the permissions, as per KB article 236592, but for “Users”, rather than “the user who is currently logged on”. I think the same would have worked if I had added permissions for each user. But the group change is less effort, and shouldn’t need changes if I add or change users.

Following the KB directions, and (wrongly?) assuming CREATOR OWNER = “the user who is currently logged on”, got me nowhere fast. The change wouldn’t stick, even when the user was (temporarily) an administrator.

And the backups were a comfort, as I discovered several new ways to stuff up the system, including two or three simple steps to wipe all permissions for Office, to render it inaccessible.

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Thanks for the Info, My key is GC6J3. Is this an authorized copy? Is there any way I can just buy a new Key?

Dino

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From the MSKB article above:
“If the product CD Key begins with GC6J3, the Product Key is not valid in Microsoft Office 2000 SR-1/SR-1a. Contact the reseller of your Office product to obtain a valid product CD key, or purchase a valid Microsoft Office 2000 product.”

Think about it this way: the price of Microsoft Office is the price of the key. CD with installation files is free bonus.

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