“not responding due to long running script”

Topic

New Reply

Not sure this how this would be classified, but I have been getting this sort of message for quite some time now, and somewhat randomly….

“XXXX is not responding due to a long running script”

It just happened to me when I went to access Google….google not responding due to long running script

It has happened to me on some other websites as well, but very often on Google. Is there some sort of incompatibility between the IE browser and Google?

Reply | Quote

Replies

See if there’s anything in this article that will help. http://support.microsoft.com/kb/308260

Getting IE to run properly can help other browsers.

Reply | Quote

See if there’s anything in this article that will help. http://support.microsoft.com/kb/308260

Getting IE to run properly can help other browsers.

Interesting, I just got a chance to review that link,….some of it understood,….some of it lost in the computer language I don’t fully understand….ha…ha

Brian

PS: As concerns a message, ‘website not responding’ (not with script error included), someone has said they felt it was due to one’s internet supplier’s erratic connection (and speed) ??

Reply | Quote

Interesting, I just got a chance to review that link,….some of it understood,….some of it lost in the computer language I don’t fully understand….ha…ha

Brian

PS: As concerns a message, ‘website not responding’ (not with script error included), someone has said they felt it was due to one’s internet supplier’s erratic connection (and speed) ??

I don’t think the latter applies as I occasionally get the long running script error message and my ADSL is stable.

When I get the error message in IE I just close and reopen the site – I’ve never bothered trouble shooting it.

Which bits didn’t you understand ?

Reply | Quote

When I get the error message in IE I just close and reopen the site – I’ve never bothered trouble shooting it.

I agree, it’s a rather nefarious error that might be nothing more than poor syntax. I guess if it happened continuously or on many sites then it might be a problem on your end and worth investigating.

Reply | Quote

I got fed up with IE and switched over to Firefox. That seemed to be working fine for some time now, but in the last several weeks I’m getting this ‘website not responding’ message very often.

And VERY often now it is when I first go to get on the internet when I first turn the computer on and double-click the Firefox icon that I have set up to take me to the Google home page. It either takes forever, or just doesn’t work and gives me some ‘not responding’ message.

It may just freeze up there, or give me some small window that I can ‘debug’ this script error. If I select debug it doesn’t lead me to anywhere that I understand?? …and it doesn’t fix my problem.

I’m just wondering if there is something wrong with the version of Firefox that I have on this laptop,…and that perhaps I should wipe it off and download it again,…anew?

PS: I have an older desktop computer running XP that appears to have no problems with this ‘not responding’ stuff,….and its using the Firefox browser with the same Google home page.

Reply | Quote

Sometimes, an addon, Microsoft or nonMicrosoft, can run and run and run a script til you get the error message. Happens to me from time to time in FF, GChrome. I have to find the UberScript-Runner and “dial it back” some.

"Take care of thy backups and thy restores shall take care of thee." Ben Franklin, revisted

Reply | Quote

happens with chrome a lot

some folks blame it on having too many windows open
so they dont have enough memory to run faster

Reply | Quote

Ensure that you don’t have the broken release of Firefox 37.0 – (Alt) Help > About Firefox.

Reply | Quote

I do have Firefox 37.0.1
Is that the faulty one?

Reply | Quote

No, that’s the latest, fixed version. have you tried to reset Firefox ((Alt) Help > Troubleshooting information > Reset button) or loading it in Safe Mode (Exit FF completely then hold down the Shift key while restarting it)?

Reply | Quote

When I opened my computer today, a window came up suggesting I reset Firefox. I clicked on it, and it seemed to just keep running with the saying ‘almost done’. After 10 minutes I figured something had gone wrong,…shouldn’t take that long.

It did reset my homepage, so I went back and redid that. Again received message about ‘reset’, and when i clicked on it this time, it went very quickly.

So now I am hoping that the problem is fixed. I’ll learn a little more later today when I get rid of this darn flu that has me down-and-out for 3-4 days.

Reply | Quote

The OP mentioned IE in the first post.

For IE, try the following…

1. Go to Tools > Internet Options > Advanced.

2. Check the boxes for “Disable script debugging (Internet Explorer)” and “Disable script debugging (Other)”.

3. Uncheck the box for “Display a notification about every script error”.

4. Click Apply, close and then reopen IE.

I’ve tried that in the past before I shifted over to FF, and if I remember correctly it only worked for a short while. I think there were other problems with IE that just forced me to give it up. Plus I believe I read something about Microsoft even giving up on their old and tired IE ??

For Firefox, disable add-ons one at a time to see if it reveals the cause.

I this reset operation does not do the trick, then I may have to resort to your suggestions. I’m just not enough of a computer nerd to understand what to disable, etc.

Thanks for all suggestions

Reply | Quote

Turns out I did not have any extensions.

I had two plug-ins that indicated i needed to update them,…both from Adobe. I’m in the process of doing that, …but can someone explain why this darn Adobe company is constantly bombarding us with updates, etc. Is their software that venerable? I sometimes wish I could do without them.

BTW: That ‘website not responding’ was NOT only occurring on a ‘particular website’, but across the board on a few,…including this forum one.

Reply | Quote

That’s Adobe…

Another monopolistic giant…hey?

If you continue to have issues in Firefox after a reset, I would recommend power cycling your router.

But I use that same router on my desktop running XP, and that computer experiences no problems,….at least not yet.

BTW: Can a person have tooo many files stored on their desktop. I have a broad range of interest, but sometimes out-of-site is out-of-mind, so I get too much ‘stuff’ on my desktop

Reply | Quote

Both of my computers are hooked up wirelessly, and in fact the laptop is operated in closer proximity than the desktop.

And my router is a relatively new dual band Netgear WNDR 3800.

So I don’t think that is any of my problem.

Just a moment ago i got a little window pop-up that indicated a possible problem with Shockwave Flash. ….that is a plug-in on Firefox, correct? Perhaps I should just deactivate that??

Reply | Quote

I don’t know if I’ve suggested to you to run this tool http://www.anvisoft.com/browser-repair-tool.html

It can sort out some browser problems but clicking on the browser icon in the left pane will show you what it default resets.

I may try that if the problem persist. Question,….will it tell me if and what problem it detects??

Reply | Quote

I may try that if the problem persist. Question,….will it tell me if and what problem it detects??

While it will tell you if it has found any faults, it won’t itemise them but it does deal with Flash problems in FF.

Reply | Quote

In FF, I get script errors ALL the time, and finally discovered they most occur on the same site. It’s an extremely popular news sites with endless ads and commercials. I like the site but hated the constant script errors. I removed that site’s tab, and 90% of the errors are gone.

Reply | Quote

Another incident?
This morning I’m on one of my boating forums reading a posting, and then select an attacked jpeg image to view….suddenly ‘not responding due to script’ appears and computer freezes up. Here is the message box I got:
Script: chrome://global/content/bindings/text.xml:32

Can someone tell me what this is?

BTW, I have placed that Mozilla plug-in “Shockwave Flash” on ‘ask-to-activate’, and that seems to have decreased the incidents of my problems, but obviously not eliminated them

Reply | Quote

What version of Flash are you using?

The current version is 17.0.0.169.

That’s the one that is listed in my add-ons. so I guess I have the latest? I’ve just chosen to have it ‘ask me to activate it’ rather than it being automatic, and now most of the time when a video appears, my computer ask me if I wish to view it with some Adobe software. And that seems to work fine.

I was getting many ‘script errors’ with that Shockwave Flash software.

Reply | Quote

ANOTHER BUGGY DAY WITH FIREFOX !!….just more of this NOT RESPONDING BULL

Just found this on a Mozilla forum:

Would like to distinguish 2 SEPARATE FF issues that I have experienced in the last several months, and that I think may be being confounded in this thread:

. FF shuts down ENTIRELY for approx 20 seconds (I’ve timed these “freezes”). The screen shows some other application you are running. Another version of this is that the session tab freezes, with the blue-circle (ie. hourglass) churning, the screen still showing the FF session-tab contents. In either case, the system does not respond (not even Ctl_Alt-Del) until the spasm is over. THIS ISSUE IS ADOBE-FLASH RELATED. I eventually learned that uninstalling Adobe Flash clears up 99% of the spasm-freezes. I install Adobe-Flash only if I absolutely must, to see desired content, then uninstall it as soon as there is another freeze. [And, yes, I tried every “solution” that Mozilla and Adobe have suggested – and they help NOT AT ALL. I have concluded that AF and FF are just incompatible, and cannot be used together, at least not consistently.]

. Lately there is a different problem, though maybe even more maddening. After every few seconds, FF spasms for a few seconds. The “Not Responding” msg comes from the O/S (W7 in my case), and keystrokes or mouse-moves are lost until the spasm is over (1-3 seconds). Shutting down and re-starting FF works for a while (maybe 15 minutes), until the cycle recommences. This fact makes me suspect memory management issues. Certain compute-intensive sites, eg. Yahoo Message Boards, SeekingAlpha, also seem to hasten entry into the spasm period. Observing the Task Manager list during the spasms (other apps WORK during these spasms, unlike with case 1 above), Firefox is taking upwards of 50% of the CPU. I FOUND – SO FAR – THIS PROBLEM IS INDEED COMPLETELY SOLVED BY THE FF RESET .

Modified September 1, 2013 8:06:54 PM PDT by PeterScriabin

Is this ‘dated material’, or still applicable?

Reply | Quote

Dated, though if the cause was linked to hardware/OS issues, they would certainly still apply.

Reply | Quote

I get the impression that this part of the problem still exist??

..THIS ISSUE IS ADOBE-FLASH RELATED. I eventually learned that uninstalling Adobe Flash clears up 99% of the spasm-freezes. I install Adobe-Flash only if I absolutely must, to see desired content, then uninstall it as soon as there is another freeze. [And, yes, I tried every “solution” that Mozilla and Adobe have suggested – and they help NOT AT ALL. I have concluded that AF and FF are just incompatible, and cannot be used together, at least not consistently

Reply | Quote

Yes, in name, many things in Flash, and the browsers utilising it, have changed since then.

Reply | Quote

This morning I am sitting on one of gmail messages, and had been on that page for several minutes with no problem, …when suddenly computer freezes up with a message about a script problem (not long running one)
Message:
Script: https://mail.google.com/_/scs/…q9AQFda8AT3IwraqT_QmirDNAZeWmg:1836

Does this mean Firefox has a compatibility problem with Gmail??

Reply | Quote

That error only means that you clicked on a link that wasn’t found on the GMail server. It might have been a temporary problem.

EDIT: if you hadn’t clicked anything since loading the page/email, it might be that GMail’s server was scanning, perhaps classifying or spam/malware filtering, and the status/location of the page/email had changed as a result.

Reply | Quote

Here’s a section from Mozillazine about Flash’s Protected Mode (like a sandboxing technique), it’s mostly based on data from Adobe around 2 years ago, but much of it can be tested on Firefox today: http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows

You might want to begin with the Disabling Protected Mode in Flash 11.3 piece, specifically editing the Flash mms.cfg file.

After each (failed) test, revert to defaults and exit/restart the browser for changes to take effect. Restart the browser once more to enable the next test.

An alternative would be to uninstall the latest and greatest version of Flash and use their ESR release of Flash (primarily for Enterprise, ie, stability over features), which is still fully updated for security issues:https://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html and scroll/search for Flash Player 13.0.0.281 (172.62 MB) It’s best to uninstall the old (I mean new) Flash before updating to another version, especially if you’ve been experiencing problems – uninstaller (direct live link): http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

Reply | Quote

Firefox capability with this Windows Secrets site?

This morning I came to this site, then made some coffee. I came back to the computer to find a message that there was a script problem on this site??
It gave me this ‘fault’:
https://mail.google.com/_/scs/…q9Dbey8KjIWpH6mQyXKETtJy-N0swg:97

….and when I sought out that site I got this message from google:

404. That’s an error. The requested URL /_/scs/%E2%80%A6q9Dbey8KjIWpH6mQyXKETtJy-N0swg:97 was not found on this server. That’s all we know.

OOPS, I made a mistake. It was not this site that gave me that script error. Rather I had gone to my gmail account and was looking at a general notice email that had been sent to me by Windows Secrets. So the script error (compatibility problem) was between Firefox and Gmail ?

Reply | Quote

Google owned websites + errors on other than Chrome = normal. Google sites have a habit of rolling out new ‘features’ over a period of time that can play havoc with your normal browsing using other browsers, most bugs seem to vanish after a few days or so, others need tweaking to regain normal service.

Your error may have been that GMail was in the middle of reclassifying an email as Spam?

Occasional bugs might just be down to a cookie/cache problem in the browser, clearing the cache and/or removing related cookies often fixes it.

Reply | Quote

Google owned websites + errors on other than Chrome = normal. Google sites have a habit of rolling out new ‘features’ over a period of time that can play havoc with your normal browsing using other browsers, most bugs seem to vanish after a few days or so, others need tweaking to regain normal service.

This ‘bug’ has been bugging me for close to a month now. that is why I thought there just might be some ‘purposeful’ compatibility problem between Gmail and Firefox,…..perhaps Google is trying VERY hard to get one to switch to Chrome rather than Firefox??

Occasional bugs might just be down to a cookie/cache problem in the browser, clearing the cache and/or removing related cookies often fixes it.

Are you saying that perhaps I could delete the cooke,….of Gmail? or Firefox?, and then start anew and let the ‘new cookie’ be placed?

Reply | Quote

I just clicked on my ‘plugins’ and there are two of them that I can NOT change to ‘ask to activate’ rather than ‘automatically activate’.
1) some sort of CODEC by Cisco systems
2) primetime content decrypton module by Adobe systems

I had previously changed Shockwave Flash to ‘ask to activate’ and that seemed to help for awhile.

A few minutes ago I was accessing a webpage and the computer really slowed down, When I looked at the lower left hand portion of the screen I saw a few messages scrolling thru:
“transferring from platform Linkin”
“transferring from platform (can’t remember)”
Both of these items were a surprise to me as I do NOT participate in either of them??….so why is my computer (or whatever) have to slow down for these operations?

Earlier this morning I was viewing some photos of an item for sale on eBay, and my computer froze up with ‘unresponsive script’, and I could not get ANY response to get it running again. Finally had to just shut the computer off and start over again.

Reply | Quote

Does entering about:crashes in the URL search box produce any reports which you can also view in Windows. https://support.mozilla.org/en-US/kb/mozillacrashreporter#w_viewing-crash-reports

Reply | Quote

Does entering about:crashes in the URL search box produce any reports which you can also view in Windows. https://support.mozilla.org/en-US/kb/mozillacrashreporter#w_viewing-crash-reports

Interesting, that “about:crashes” link.

I gave it a try. I got this report, but it was taking a really long time to view any of them in particular/detail. Perhaps I can do this a little later out of primetime.
Report ID,…..Date Submitted
bp-2ed92c1e-0bfa-4201-83a7-a88692150605
6/5/2015 9:53 AM
befd6f58-a2f7-49e6-a1c8-30429c8f5fde
5/10/2015 2:17 AM
bp-e5749328-b2ec-44a3-bc6b-b27772150605
4/28/2015 9:41 AM
bp-11d57fcd-e1db-47ce-93af-356302150428
4/27/2015 10:01 PM
9dff6380-6e72-4667-bfc1-780a05a9a069
4/19/2015 9:02 AM
112133dc-98f9-4029-85d6-a95f7dea2785
4/18/2015 8:19 AM
5e82853b-59d6-4b68-a66d-4c417d1fb0a3
4/8/2015 8:03 PM
ce5773b5-6ab6-404c-9a0b-89ccc8bdfcba
4/8/2015 8:03 PM
bp-d5f152a7-834c-4bc3-9931-e770a2150315
3/15/2015 9:36 AM

PS: It was so much ‘crashes’ I was/am experiencing, but rather ‘unresponsive notices’ with a temporary freeze.

Reply | Quote

Well, does that one with today’s date and time about 10.00 coincide with the problem you had this morning ?

Reply | Quote

I’m trying to figure that out. The time is about right, just have not been able to see details of that problem yet.

In the meantime I did run across these:
https://support.mozilla.org/en-US/kb/warning-unresponsive-script
https://support.mozilla.org/en-US/kb/warning-unresponsive-script#w_error-happens-when-accessing-certain-websites

Reply | Quote

That could be worth trying on the affected web sites.

Reply | Quote

– not a mystery to me – every time I go to the Houston Chronicle site, this happens practically every time – no doubt from all the trash adds they’re trying to load on the page

Reply | Quote

JWOODS,
Do you know if Windows Secrets sells a product that describes in detail what settings should be checked or unchecked in the Advanced Tab of Internet Options? Many of these terms are confusing to novices and I am willing to buy their publications if need be to help me configure these settings on my family’s computers.

Reply | Quote

I doubt there is a specific publication, but if you open a new thread asking for specific help someone will be able to advise.

cheers, Paul

Reply | Quote

Default settings are usually okay but if you have any video problems, then checking the first box which is Use software rendering instead of GPU rendering can resolve that.

One other thing to check is to scroll down to the Security section under the Advanced tab and ensure that all SSL boxes are unchecked and that all TLS boxes are checked.

Reply | Quote

I had the problem that the OP describes. In fact, it was so bad that I was about to give up on FB, etc.

I then discovered that Flash was causing the problem. I disabled the Flash add-on in Firefox, and my problem is solved!

Here’s how I discovered it:
* IE was super slow, but Firefox was not. So I switched to Firefox.
* My Flash add-on was outdated, and therefore FF was blocking it. So I updated Flash. FF then slowed to a crawl.
* I blocked the Flash add-on, and my browsing speed picked back up to normal.

If you disable Flash, you will occasionally not be able to view a video; but you will have your computer back.

Group "L" (Linux Mint)
with Windows 10 running in a remote session on my file server

Reply | Quote

The OP mentioned IE in the first post.

For IE, try the following…

1. Go to Tools > Internet Options > Advanced.

2. Check the boxes for “Disable script debugging (Internet Explorer)” and “Disable script debugging (Other)”.

3. Uncheck the box for “Display a notification about every script error”.

4. Click Apply, close and then reopen IE.

For Firefox, disable add-ons one at a time to see if it reveals the cause.

I checked and the conditions you describe in #2 and #3 already exist. Any further suggestions.

Not only do I get the “long running script” comment, I now get the message that a site is not responding, e.g., xxx.yyy.com is not responding and it then seeks to “restore” the web site – Windows is searching for a cause…and then it may shut down IE if it cannot find an obvious solution.

I am beginning to wonder if there was an update to IE11, or Win 8.1 that is causing this – not every update plays nice with other PC components.

I do hope that someone can help with this, as it is getting to be a real pain.

Ron M

Reply | Quote