not genuine?

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hello everyone;
i have a GENUINE W7 home premium, which (at the time of upgrading), cost me a significant amount of my hard earned dollars.
i have the upgrade cds, in the original Microsoft package.
it’s licensed to three machines
few years ago, there was a problem with office outlook not working in my notebook, i phoned MS, PAID 100.00 for the consultation!!!!!!!!!, and the agent took remote control and verified everything in my machine.
today i got a pop – up on my desktop indicating that my W7 is NOT genuine.
any help on how can i remove it?
TIA,

daniel rozenberg.

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Does it give an error code?

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Same problem here. It just says “Build 7601”. This is a upgrade copy from MS from a Vista system. This was years ago. It has been updated with all updates as they have been issued.

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You could try this MS Fix it https://support.microsoft.com/en-us/kb/2230957 or you could try recreating the Licensing Store –

Go Start – type cmd then right click on cmd and select Run as administrator – accept the UAC and enter –

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%ServiceProfilesNetworkServiceAppDataRoamingMicrosoftSoftwareProtectionPlatform

REN tokens.dat tokens.bar

net start sppsvc

slui.exe

After a couple of seconds the Windows Activation dialog will appear.

You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically and then reboot.

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thank you all people for your replies.
i am attaching jpeg image of what screen shows.
sudo15;
SILLY question: before opening cmd and trying what you suggest, should i export and save the registry? (just in case)
TIA,

dr.

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You can create a restore point if you like as that is easier than backing up the reg. – but those cmds are tried and tested and have proven successful for another Lounge member.

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hello Sudo15;

i clicked in the link you provided in your first reply, and followed instructions and applied Fix It and rebooted.

Hallelujah!!!

Notice is GONE

Thanks 10^6.

I will mark this post as solved.

Hope this solution helps STL.SF (above)

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