No sound .

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I recently had some problems with my computer running extremely slowly, and had it in a shop. Now that it is back, I find that I do not
get any sound if I view a video, play a cd or tune into a radio station web site. I don’t know if the sound card is caput
or if there is some setting that is turned off.(Windows XP Firefox)

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Have you checked, in the Control Panel: Sounds And Audio Devices (can also reach it by running: control mmsys.cpl,,0 ), on the Volume tab, that there is no check in “Sound off”, and that the volume is set to an appropriate level?

If that seems OK, take a look in the Device Manager (Control Panel > System > Hardware tab > Device Manager button; or by running: devmgmt.msc (or using some of the other methods)); see if you can find any yellow exclamation marks, in this case related to sound devices.

I saw your other thread about PDFs; did they do a reinstall at the shop?

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The other possibility is that you do not have the drivers for your sound card installed now that your computer was fixed.

I would check to see if the drivers are installed or possibly try updating or re-installing the sound card drivers. It could be that when you had your computer fixed, they inadvertently messed up the sound card driver.

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Take it back to the person who repaired it and get them to do their repair properly

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@ Clive Pugh; just 2 points that spring to mind …

a) The thread’s a little old now, the OP hasn’t even responded to the questions raised in the first reply; if they had been answered, there may some substance for a suggestion like yours ;).
b) If the PC was taken in because of “problems with my computer running extremely slowly”, there would be no reason for a tech to even connect it to speakers unless the Device Manager was flagging an error on the sound card.

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