• MS Teams + TPM support

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    #2398682

    Does anyone have solution for this error appearing recently on our Dell laptops + Teams app? Im slowly getting sick and tired of this security driven problems with no obvious solution.

    Updated all we could with Dell Support assist (including firmware), Windows 20H2 up to date too.

    teams

    Dell Latitude 3420, Intel Core i7 @ 2.8 GHz, 16GB RAM, W10 22H2 Enterprise

    HAL3000, AMD Athlon 200GE @ 3,4 GHz, 8GB RAM, Fedora 29

    PRUSA i3 MK3S+

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    • #2398700

      Can you translate that error message?

      Susan Bradley Patch Lady/Prudent patcher

      • #2399169

        Indeed.
        “Something went wrong.
        TPM chip malfunctioned. If this error repeats, please contact your system admin, tell him code 80284001.

        Error code 80284001
        Corelation ID
        Timestamp
        Additional info
        Server message: In the support program for TPM chip internal error occured.”

        Not sure if it helps, but maybe it will. Its the third time error appeared. I mean currently 3 notebooks affected. One we changed completely for a new one, on a notebook with valid warranty mobo was replaced. Third user has problems with this right now. Duuno if this error can be repaired somehow, but I would like to get rid of this.
        Any help would be appeciated much.

        Dell Latitude 3420, Intel Core i7 @ 2.8 GHz, 16GB RAM, W10 22H2 Enterprise

        HAL3000, AMD Athlon 200GE @ 3,4 GHz, 8GB RAM, Fedora 29

        PRUSA i3 MK3S+

    • #2398723
      2 users thanked author for this post.
      • #2399170

        Today, error did not appear after we tried workaround from the link.
        We shut down and unplug for 30s+
        I also removed battery, just to be sure the power is drained I pushed powerbutton for approx 10 seconds. Hope it will remain functional further.

        Dell Latitude 3420, Intel Core i7 @ 2.8 GHz, 16GB RAM, W10 22H2 Enterprise

        HAL3000, AMD Athlon 200GE @ 3,4 GHz, 8GB RAM, Fedora 29

        PRUSA i3 MK3S+

        1 user thanked author for this post.
        b
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