ISSUE 20.52.1 • 2023-12-27 By Susan Bradley I’m hoping that the relatively well-behaved December updates are a good omen for the upcoming patching yea
[See the full post at: MS-DEFCON 4: A quiet December]
Susan Bradley Patch Lady/Prudent patcher
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Home » Forums » Newsletter and Homepage topics » MS-DEFCON 4: A quiet December
Tags: alerts HP Smart app Internet Printing Protocol IPP KB5033375 KB5034510 MS-DEFCON MS-DEFCON 4 Patch Lady Posts Windows Protected Print mode WPP
ISSUE 20.52.1 • 2023-12-27 By Susan Bradley I’m hoping that the relatively well-behaved December updates are a good omen for the upcoming patching yea
[See the full post at: MS-DEFCON 4: A quiet December]
Susan Bradley Patch Lady/Prudent patcher
First, thank you for sharing your deep knowledge of MS patching issues! But I take exception to your statement about no one printing anymore. A paperless workplace, or even a paperless home, is just not realistic yet, except maybe to strictly IT environments (and I have my doubts about that). Engineering firms prints thousands of pages every day. Drawings and other documents used to communicate exactly what must be built are printed several times for review, then printed for issuance to the contractor who will be building the electrical system, bridge, building, or whatever the construction package is for. Rather than a paperless environment, I know of more construction companies who cannot operate without printed drawings than ones who operate digitally. I actually cannot think of a single construction company who would even entertain the possibility of going paperless. This argument easily expands to many other industries, including medical, law, and others.
Yes, there are more ways to operate in a paperless environment, but the technology is just not there for many, if not most industries.
I meant no one at Microsoft prints anymore. That’s why we keep having issues. We print-they don’t.
I missed this subtlety, as I suspect a lot of people also did, and I was worried about you until I read your response!
WPP sounds like something worthy of an entire issue of AskWoody, in particular, how many printers that currently work as well as Microsoft allows will become landfill as a result of this “improvement”.
Next they’ll be changing keyboard keyfunctions
Judging from the photo in the BBC article, it looks like the new AI key is replacing the key with the mysterious icon that’s located between the right-hand Alt and Ctrl keys, a key I have never used and whose name or purpose I don’t even know. At least they’re not replacing a useful key and I can safely ignore it sitting there just like the one it’s replacing.
It seems to replace the ‘properties’ keystroke on the keyboard.
(same as right mouse button/ mousepad button click)
for me it was useless also and never needed it
At least they’re not replacing a useful key…
You mean like the key next to it that has the venerable Windows logo on it?? I find that key very useful in order to bring up the emojis that Windows 10 has had built-in for quite some time now (since, I believe, 20H2 or 21H2). Windows key+ the period (.) key will bring the whole lot up. Hover the mouse over one of them to see a basic description of its’ alleged meaning.
Judging from the photo in the BBC article, it looks like the new AI key is replacing the key with the mysterious icon that’s located between the right-hand Alt and Ctrl keys
Actually, it’s the right Ctrl key that’s being replaced with the new Copilot key.
Microsoft is deleting the right CTRL key, and replacing it with a new key
BTW, that key that looks like a square with several lines inside it that’s between the right-hand Alt and Ctrl keys on some keyboards, activates the “right click” Context menu (which may or may not display “properties” depending on exactly where the cursor focus is located when you click it.)
Because I’m a stubborn female who wants Microsoft to clean up after it’s been messy.
Susan Bradley Patch Lady/Prudent patcher
This is what I used to deprovision it a while back, it hasn’t appeared since, anywhere!
DISM/ SFC all good here on various W10 installs.
Make an image 1st as a precaution
Within PS [as admin]
get-appxpackage -allusers *Microsoft.ScreenSketch* | Remove-AppxPackage
Get-appxprovisionedpackage –online | where-object {$_.packagename –like '*Microsoft.ScreenSketch*'} | remove-appxprovisionedpackage –online
I’ve done both to completely remove it.
The first line is user-level-only second is system-level.
See how you get on with the first line only, if it reappears at next CU,
then do both to kick it out of the arena.
Susan,
Why not just manually uninstall HP Smart app. Before doing today’s Windows update, I already had that app. I right-clicked and did Uninstall. What’s wrong with that solution.
I don’t use HP printers now but did at one time long ago.
For me, the HP Smart app keeps reinstalling itself after about a week. I’ve uninstalled it at least 4 times now.
I still print at home too. Not nearly as much as I once did. My printer usage has been in a slow but steady decline all the way back to the chattering dot matrix printer days with the accordion-folded paper that even home users would buy by the big box.
I store as many documents and images as I can only electronically. But I still use a printer especially for some photos and cards enough to justify an Epson EcoTank all-in-one, which I love.
I share the aversion to having Microsoft manage printer drivers. I only want Epson doing that. So I’m happy with MS removing itself from the provision of printer driver updates.
I did the December 2023 update to Win10 today. This month’s update was the first one to set up for Windows Copilot. Fortunately I had entered into my email calendar a reminder to check for this today and follow these directions from Susan to block Copilot:
Ah, after reading this thread I’ve just noticed that Snipping Tool has sneakily reinstalled itself after this month’s Cumulative Update.
I’d originally removed it (along with most of the other useless bloat) after I did a clean install a few months back by using the Tools option of CCleaner.
It doesn’t appear in the list of Programs to remove in CCleaner Tools this time (which is why I hadn’t noticed it had come back because I check there often) but it’s in Programs and Features in Windows 10’s Control Panel and also in Apps under Settings.
But, if I try to uninstall it I get the error message in the top part of the attached image. If I use Microfix’s Powershell option I get the error in the bottom part. After Googling the top error it says this can result from corrupt or missing system files (which might have been caused by the way I originally removed Snipping Tool with CCleaner).
Oh well… looks like this is something else I’ll just have to ignore along with Windows Backup and the stupid “System” label cluttering up the Start Menu – I’ve found out how to remove that but I don’t bother because I’m sure it will just reappear with each month’s updates.
And Microsoft… please stop all of this nonsense and leave Windows 10 alone. I know you’re probably annoyed that the uptake of Windows 11 has been so dismal after 2 years but there’s no one to blame but youselves for that with the stupid hardware restrictions and trying to ‘sell’ Windows 11 as something new when it’s really just Windows 10 with things moved around (and now harder to find with a lot of things) – it’s really just change for the sake of change.
After the most recent Windows 10 Pro update, my printer stopped working for, I think, the 12th time following Windows updates. So far, I haven’t been able to fix the problem. The score for solving the prior 11 printer breakages is: Ed 8 IT Professional 3.
The icon for my printer disappeared from the Control Panel. I’ve tried turning off my laptop, unplugging the printer, turning on the laptop and plugging in the printer in the hope that Windows would recognize the presence of a new device. It didn’t.
I then tried “Add Printer” but couldn’t find the printer that formerly appeared in the Control Panel.
It appears that I’ll, once again, have to contact an IT professional to solve the problem.
Why do Windows Updates hate printers?!
The printer does not appear in Device Manager>Print Queues.
There were no Problem Devices in Expand Components.
On the 3 out of 11 occasions I’ve had to call an IT professional, it wasn’t an easy problem to fix. I think that part of the problem might be that my HP LaserJet 4100 is very old.
Thank you, Paul, for your suggestions.
Ed
If you are using a USB connection, the HP printer instructions are different.
You have to download the full software from HP. I don’t use the Win10 software for my printer. I choose the Win8.1 or Win7 software, usually both work. Also, if you were to use WiFi or Ethernet, it works better if you assign a static/fixed IP address to the printer in the menu on the front of the computer (be sure to write down the IP address you use)
In the Settings App, uncheck “Let Microsoft control the printer.”
Disconnect the USB connection. Uninstall the HP printer software being used. reboot, and then install the software with the printer disconnected. Wait until the installation asks you to connect the printer (DO NOT connect it first). Let the software find the printer.
Do not use the printer drivers offered by Microsoft. It is a basic driver without the options offered by the full HP software.
This may not work on Win11, as MS has changed printer installation methode.
Thank you for trying to help. Here’s the latest.
Years ago, Technical Support at my tax software vendor told me that state tax returns would not print properly using a PS driver and that I had to use PCL6. When I bought a new laptop three years ago, I couldn’t get the PCL6 driver to install. I kept getting a message that the optimum printer driver was already installed. That was a PS driver which, of course, was useless if it wouldn’t print state tax returns. I had to call an IT professional who eventually was able to get the printer to work using the PCL6 driver.
Today, I installed pcl6-x64-6.9.0.24630 – the installation program was in File Explorer from the last time I had to deal with this problem. Then, in Control Panel, I ran “Add a printer.” I couldn’t find HP LaserJet 4100 PCL6 in the list of printers but found HP Universal Printing PCL6 (v6.9.0). Since I had just installed PCL6-x64-6.9.0, I selected that printer. HP Universal Printing PCL6(v6.9.0) now appears in the Control Panel and in Device Manager. In the Control Panel, I checked Printer Properties>Advanced to confirm that the PCL6(v6.9.0) was shown as the driver. A test page won’t print.
This is the 12th time my printer has stopped working after a Windows update. Of the prior 11 times, I’ve been able to solve the problem myself 8 times but have had to call an IT professional the other 3 times. Unless someone has a suggestion for solving the problem, I’ll call an IT professional next week.
Thank you to those on the list who have tried to help.
Ed
What’s wrong with Snipping Tool? I use it quite a bit in printing.
HP Smart App, I don’t see that anywhere, is it hidden?
Nothing wrong with Snipping Tool but I would never use it and after a clean install of Windows 10 I’ve always deleted it along with everything else I don’t want.
Just for fun I also tried going into the Windows > System32 folder and deleting Snipping Tool directly. Nope… won’t let me do that (even in Safe Mode) because it’s ‘owned’ by “Trusted Installer” and all of the options to modify or remove it are greyed out.
MS sure don’t want it removed, do they? I wonder how much more junk that I’ve removed will slowly start reappearing (and become ‘unremovable’) between now and October 2025 in each month’s Cumulative Updates?
As I’ve said, I wish MS would just leave Windows 10 alone so I can at least have a reasonably stable, (almost) bloat free experience for the next 22 months. I suspect quite a few of us would like that.
You can use Process Hacker to run as Trusted Installer. It’s available on Source Forge.
Are you familiar with autoruns to disable/ remove any hidden HP Smart app triggers during startup once it is removed?
Just checked… there aren’t any.
This started with Microsoft’s bug that was changing printer names and installing HP Smart. My printer name didn’t change but HP Smart was installed and won’t stay off my system.
If you don’t have an HP printer you could probably fix that with a download and three quick steps:
a. Click Start, type cmd, right-click Command Prompt, and then select Run as Administrator.
b. In the opened command prompt, type cd /d “[path_to_downloaded_tool]” and then press Enter.
c. Type the name of the file appropriate for your device from the list below (for instance PrintMetadataTroubleshooterX86.exe) and then press Enter.The tool will return the message Troubleshooter completed successfully on devices where incorrect printer information was found/fixed.
KB5034510: Microsoft Printer Metadata Troubleshooter Tool – December 2023
Have updated five of our Windows 10 Pro 64-bit 22H2 computers so far without a problem.
Well almost no problem.
After updating a workstation, I tried to scan some documents using Adobe Acrobat 10 2020 and a legacy Cannon MX870 all in one printer/scanner.
The computer did not recognize the scanner. Oh No! Did the Windows updates do something to the scanner’s software?
The MX870 is no longer supported by Cannon and the most current driver for the thing was released in January 2016. Downloaded and reinstalled the 2016 driver. Still no luck.
Then I went back to the keep it simple stupid approach to computer recovery – check the cables first.
Sure enough, the USB cable was loose. Tightened it and the computer and scanner are now playing nicely together. Apparently, the cable came loose while I was setting up a laser printer on the shelf below the scanner.
Dam it – I can’t complain about Microsoft as we move into the New Year.
FWIW – Over the years and a handful of Canon all-in-ones, I’ve found that power cables and usb cables tend to work themselves loose from the printer. Once I get the printer situated where I want, I connect the cables making sure I’ve got a good 4 inches of cable that form a straight line in a perpendicular direction to the cable port on the printer. Then I secure the cable (beyond the 4 inches) to an “immovable” object, so the cable connector can’t inadvertently wiggle around and come out. I really like Canon all-in-ones; the cable connectors are the one weak feature in my experience.
I share the aversion to having Microsoft manage printer drivers. I only want Epson doing that. So I’m happy with MS removing itself from the provision of printer driver updates.
I may very well have read Susan’s article incorrectly, but I think the advent of WPP means just the opposite of what you want to happen. “Importantly, Microsoft support for third-party printer drivers will be phased out by 2027.“
I don’t think it’s the opposite, as it only affects Windows Update:
2027 Except for security-related fixes, third-party printer driver updates will no longer be allowed.
Existing third-party printer drivers can be installed from Windows Update or users can install printer drivers by using an installation package provided by the print device manufacturer.
…
Windows will continue to allow vendor-supplied printer drivers to be installed via separate installation packages.End of servicing plan for third-party printer drivers on Windows
Next they’ll be changing keyboard keyfunctions from ‘Prt Scr’ to ‘Prt PDF’ /s
Hit or a myth, the paperless office is. – with a yoda dialect
Without wanting to start a flame war, which myth is the longer-lived one? The paperless office or Linux on the desktop?
Both have been around for years, maybe longer than some youngest readers of AskWoody.
Without wanting to start a flame war, which myth is the longer-lived one? The paperless office or Linux on the desktop?
“The Paperless Office” was first used 45 years ago:
The term “The Paperless Office” was first used in commerce by Micronet, Inc., an automated office equipment company, in 1978.[4]
Paperless office — Wikipedia
“The Year of the Linux Desktop” has been predicted for about 25 years:
It was 1998. Investors started throwing money at everything with the word Linux in the name, and software shelves at every store were CRAMMED with boxed copies of several distros (mostly Red Hat).
December Win 10 updates in for a week now, no new problems, no obvious regressions in functionality, and performance is as good as it was. I honestly couldn’t hope for better.
I’m not swayed even a little bit by the hype that “updated software is always better” or that last month’s “better security” is now morphed to a “gaping security hole”. It may happen that updated software solves some problem – very occasionally – but the vast majority of updates bring more trouble than they help with, especially when Microsoft uses them to add ever more intrusive features. Why do I have well over 150 processes at a resting desktop now when I had 130 around a year ago? More (!) parts of Edge running (and it’s NOT my default browser), more services running for which it’s hard to track specific names/functionality, more bloat. Fortunately I have a lot of resources in this system.
I had actually imagined updating my (1 year old workstation) to Win 11 over the holiday break, but I don’t think I want to do that just yet. I mentioned it not seeming worse above; why break that trend?
-Noel
I had actually imagined updating my (1 year old workstation) to Win 11 over the holiday break,
If you hope is that Windows 11 will run with less process, you will be disappointed.
For compact (less RAM, smaller install, less processes) Windows 11 try Tiny11 2311
I had actually imagined updating my (1 year old workstation) to Win 11 over the holiday break, but I don’t think I want to do that just yet. I mentioned it not seeming worse above; why break that trend?
If you have clients who, when they buy new computers, will be running Windows 11, it’s almost necessary that you also have Windows 11 so you can get used to it. It’s not better than Windows 10 – indeed, in many ways, it’s a badly crippled version of Windows 10 – but it’s what you’re going to have to support.
Really a quiet month, at least as far as Windows updating goes… Only had one single pending update on each of my computers, i.e. December CU. Updated successfully both my Windows 11 Pro 22H2 and Windows 10 Home 22H2 machines, no trace of HP Smart app on either computer after the update, but the Snipping tool made its appearance on the W10 machine. Also, no trace of Copilot on both computers, either it’s because EU policies are preventing dribbling out of Copilot or I simply haven’t been hit by the dribbling process.
Other than the above, I noticed that the W10 CU took considerably less time to install compared to the W11 CU, in spite of the fact that the W11 machine has newer, faster hardware and it is has a much “fresher” OS installation compared to the W10 machine (direct installation of W11 22H2 back in April vs original installation of earliest W10 version in early 2016 followed by multiple feature updates across the years): thought it would make more sense for the W10 update to be slower, but nope that’s not the case. At least, both updates required only one single reboot to install.
With the possible exception of the XP/Win7 service pack updates, I can’t remember any monthly updates taking this long to install. I’m responsible for 5 Win 10 boxes and am currently on #4. The first two boxes took 4+ hours each from start of download thru installation/restart phases. No. 3 is at 74% install after nearly 4 hours. Not looking any faster for Box #4! I’m running out of long weekend!
Happy New Year!!!
Thanks for your suggestions. The first 3 boxes installed successfully, tho after many hours. Today, I’m having an even greater issue with #4 which shows kb 5033372 cu “available” but downloading 0% with no progress. Box #5 updated Win Defender definitions as normal, but doesn’t offer kb5033372 Dec CU at all and indicates “up to date” even when I click “check for updates”.
I find it perplexing that 5 otherwise trouble free computers with no recent changes are having both similar and different issues with this month’s updates.
Thanks again.
Thanks, PK…
Box 4: Metered Connection is/has been Off. WUShowHide indicates KB5033372 available as does Windows Update status, but Downloading 0% all day.
Box 5: WinVer and Update History confirms 3372 not installed. WUSH doesn’t list 3372 and Windows Update status indicated Up to Date. “Check for Updates” results in Win Defender updates as expected so at least that service is working.
No internet problems in general or box specific.
Two computers…similar issues both beginning today makes me suspicious. Not ruling out an external force. Thanks, again!
Not so “off the wall”! On Box 4 it forced a re-scan and resulted in a MS Defender update…so at least this provided reassurance that WU is working in general. Unfortunately, KB5033372 reappeared as “Downloading 0%” as before.
Question: Would there be any benefit (or unwise risk) to manually installing from the Catalog?
Many thanks, PK!
Many thanks, PK!
After a fresh Macrium image, I rolled the dice with a catalog update on Box #4. Not only was it successful, it only took 45 min from run to home screen. Sure faster than the 4-6 hours on my first three computers!
Since my #5 box doesn’t even recognize the need for KB5033372, I’ll wait a few days. I still haven’t eliminated the possibility of a MS issue.
I sincerely appreciate your time and advice. Your tip on pause/unpause updates to generate a re-scan was particularly beneficial. I’m filing that one away for future use!
Well, install went smoothly for both of my Win 10 Pro 22H2 machines, with about 15 minutes each from beginning of the download until the prompt to reboot. Reboot took maybe a little longer than a minute with steady progress from 30% installed to fully installed and the login screen waiting for me to log in.
After logging in, I proceeded to make the changes to avoid having CoPilot activated by changing the setting within Group Policy for the User side of things and making the registry change for the Computer-wide side of things.
For those who may have installed the .admx file and .adml file provided here on AskWoody before you installed the December update (AND who edited the .admx file to change the word “User” to the word “Both”), you will want to go back into Group Policy to check your settings. You may very well find that the setting you had under Computer Configuration>Administrative Templates>Windows Components>Windows Copilot is now missing, as in no longer listed with a folder icon next to it like it was. That’s because the installer for the monthly update REMOVED your existing .admx and .adml files and replaced them with what is included with the monthly update. @PKCano has a good explanation of what happens here, where an experiment was conducted to see what would happen by using the .admx and .adml files supplied here on AskWoody and then installing the MS update that contains the same files. Don’t try editing the new .admx file to change the word “User” to the word “Both” unless you have a deep understanding of file security permissions, because you’re going to need to change the permissions for that file in order to be able to edit it. I simply found it easier to make the registry change mentioned for users of the Home edition of Windows in AKB 9000001. That simply involves adding a key in the HKEY Local Machine hive as described in the post. The change under HKEY Current User is made by using the setting in Group Policy.
I also changed the Group Policy setting for enabling optional updates to Disabled, which made the slider on Windows Update for optional updates both greyed out and set to the Off position. With the policy set to Disabled, I still have the little blue-colored link to “View optional updates” below the “Check for updates” button in Windows Update. Clicking that link produces the same results it always has for me, two Intel driver updates that have always been optional since I was on Windows 10 2004 (20H1 if you wish to call it that).
I hope this helps at least a few folks!
two Intel driver updates that have always been optional
Always disable drivers, firmware updates.
At least they’re not replacing a useful key and I can safely ignore it sitting there just like the one it’s replacing.
An oversight on Microsoft’s part. Expect it to be corrected by the time you read this.
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