Microsoft Support and Recovery Assistant (SaRA)

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Microsoft Support and Recovery Assistant (SaRA)
for Windows 7 (.NET 4.5 or above required), Windows 8.1 and 10

Information:

The Microsoft Support and Recovery Assistant works by running tests to figure out what’s wrong and offers the best solution for the identified problem. It can currently fix Office, Office 365, Outlook, and Windows problems. If the Microsoft Support and Recovery Assistant can’t fix a problem for you, it will suggest next steps and help you get in touch with Microsoft support.

This MSFT utility has been released that claims to assist in troubleshooting/ fixing issues with the following:

Microsoft Office 365 (2019, 2016, or 2013, 32-bit or 64-bit)
Microsoft Office 2019 (32-bit or 64-bit; Click-to-Run or MSI installations)
Microsoft Office 2016 (32-bit or 64-bit; Click-to-Run or MSI installations)
Microsoft Office 2013 (32-bit or 64-bit; Click-to-Run or MSI installations)
Microsoft Office 2010 (32-bit or 64-bit)

I’ve also read elsewhere that it also helps with MSFT Teams, OneDrive, Outlook on the web and Skype to name a few..

Current version is: 17.00.5555.00 released 21st October 2020

I suggest reading through the installation procedure first within the official link:
https://www.microsoft.com/en-us/download/100607

Unfortunately, it’s not portable (yet?)

Windows - commercial by definition and now function...

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abbodi86

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Anyone remember Microsoft Fixit‘s?

They became Microsoft Easy Fix‘s… until they were discontinued.

IMO Microsoft does not have a stellar history of maintaining its automated repair tools.

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Yes Rick I do remember Microsoft Fixit that never quite got there..
I get the impression that SaRA will also kill of the Windows Troubleshooter and may/ may not be integrated into W10 in a future ‘creature update’ (Speculative – part of the AI self healing, so to speak)

Windows - commercial by definition and now function...

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> 50 MB download to troubleshoot? no thanks

i guess it’s only helpful for Office 365 cloud issues

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And Office Setup/Activation/Uninstall, Outlook Advanced Diagnostics, Windows Activation (even without a Microsoft Account).

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Microfix

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I have Office 2016 and 2019 but no Office 365. Whenever I try to use SaRa I enter  my MS credentials, get asked for authentication (2FA), and then a message that  I get a message that “This solution isn’t supported for your Office environment.” I have seen postings that suggest users with similar environments to mine have gotten SaRa to work but I have not been able to replicate their success.

Any help appreciated.

Bob

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