I’ve been passed a problem whereby someone has created some new folders in Outlook to enable them to organise their messages; they’ve then moved a sizable number of messages to these various folders. Unfortunately, some of these new folders have been created as Contact Items folders rather than Mail Items folders and messages have been moved into these folders over a period of time. Those in the Contact Items folder appear to be Contact items, of course.
At the moment, the contents of the original message (not sure about any attachments) still exists, but can anyone offer a method of getting these messages out of the Contact Items folder and into a normal Mail Items folder?
It doesn’t seem possible to move the messages (either by menu option or drag and drop) as all that happens is Outlook opens up a new message window with the recipient details coming from the “contact item” that was moved. Forwarding the entry just creates a new message which includes the entry as an attachment.
Any suggestions?