Login issues with Windows Hello

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Not sure if this is a Windows issue or an Office issue, or an Office 365 issue, but Microsoft keeps wanting me to use Windows Hello.  Problem is, Hello is associated with a defunct e-mail address and I don’t see where/how to update same.

??

Chuck Billow

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CWBillow wrote:

…Microsoft keeps wanting me to use Windows Hello.

In order to better help you, Chuck, exactly where are you being nudged to use Hello…when you log in to the computer or when you’re on the Web logging into your 365 account, or where else?

In other words, what exactly are you doing on or with the computer when this nudge to use Hello appears?

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Bob it’s when I am going into my Office 365 on my computer, not the web.  And yet I can use Office just fine.  However, it is “always” telling me that Windows Hello would be easier.  Okay, but Windows Hello is tied to an old e-mail address, so it won’t connect that way.

Chuck Billow

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Reset Windows Hello?

cheers, Paul

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CWBillow

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I THINK it is fixed.  I am able to get in and out of Office without issue, but I’ll see how it goes, and let you all know!

 

Thanks.

Chuck Billow

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