• KB2952664

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    #171302

    Non-tech user here, W7 HP on Dell desktop.  After advice here and elsewhere, I’m uninstalling some updates that I would have better passed on.  After 3 attempts, KB2952664 will not go away, looks like it immediately reinstalls itself because the install date is now shown as today.  Update function is set to notify me before installing updates.

    So- (1) What’s up with that?  (2) Can I get rid of this some other way than the “uninstall update” procedure? and (3) Should I just leave it there?

    I’m just a casual user with no background in the intricacies of computer workings.

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    • #171308

      When you have a question about something, try the Search function on the right side of the main blog. There is a lot of information already on the site about this issue.

      Try this topic and under it, specifically this reply.

      Or this link or this link.

      1 user thanked author for this post.
    • #171386

      You probably have more than one version of the update installed. Ignore the install date as it shows the last time you did anything with the update (even when you removed the latest version).

      I’ve had a few cases where there have been 25 versions of the update installed. I had to uninstall it 25 times! Use a script to do this now. It’s really being removed each time, and reverting you to the next oldest version.

      Once every version of update has been uninstalled be sure to reboot. You may want to reboot ever 5 uninstalls or so. You will get it eventually.

      1 user thanked author for this post.
    • #172871

      Hello Slowpoke47,

      Here is a link to my Dropbox folder for AskWoody:

      https://www.dropbox.com/sh/ohvcinlscjvq6i5/AABwVmnwfFhw0fdtPBWsYmAba

      Please first read the “README.txt” file for general information about my CMD files and how to use them. I cover three topics in the README.txt file — my Dropbox folder structure, notes about my CMD files, and how to use my CMD files.

      Then either download the KB2952664 folder or download the three files which are in that folder. One of these three files is a text file called “What these two CMD files do.txt”, and the other two files are CMD files. One CMD file simply checks to see how many instances (versions) of KB2952664 are installed on your computer. The other CMD file does the same thing, and then optionally gives you the option to automatically uninstall all instances (versions) of KB2952664 in one shot, and requiring only one reboot of your computer.

      The experts here can review my notes and all of the commands which I call in the batch file code within my CMD files, and they will verify that the methods which I am using are safe. Note that I test all of my CMD files before I publish them.

      Best regards,

      –GTP

       

      5 users thanked author for this post.
      • #173748

        In 20 years of computing I believe that this is post along with the accompanying Dropbox files and codes is the by far the single greatest piece of technical advice/support I have ever seen/found. Whilst it takes a deeply techie IT “nerd” to put something like this together it takes a rare techie genius to be able to make such useful and valuable tech wizardry clear and accessible to the likes of me. Everything is explained so clearly and simply with a minimum of techno babel and ego stroking with simple text guidance. Then to provide us mere mortals with neatly packaged and valuable code to do the checking for us is truly masterful imho. I take my hat off to you Sir/Madam..

        Other tech wizards PLEASE take note, if you want to be helpful to us mere mortals then be more like GoneToPlaid

        PS GoneToPlaid  Here is a screenshot of my KB2952644 scan which shows DISM ERRORLEVEL = 0. Does this mean I do NOT now need to run the uninstall code?

        Kind regards

        1 user thanked author for this post.
        • #174413

          Hello sabaithaime1,

          Thank you for your most gracious comments which I really do appreciate.

          To answer your PS question…

          In your screenshot, you can see that there is one listed Package for KB2952664. Thus, there is only one instance of KB2952664 which is installed on your computer. The version of KB2952664 which is installed on your computer is version 6.1.24.2 or version 24 of KB2952664. KB2952664 must have been installed fairly recently on your computer.

          You need to run my uninstall CMD file to remove it.

          Best regards,

          –GTP

           

          1 user thanked author for this post.
      • #205032

        @GoneToPlaid:  Thank you for all of the information you have provided.   Somehow I did not have the Topic subscribed to, and realize there are a lot of references you have available.  Thank you for having this link posted where I could utilize it.  Your assistance is sincerely appreciated.   🙂

        • #205035

          Hello walker,

          You are most welcome. Did it work for you, in terms of ridding your computer of all installed instances of KB2952664? I would love to hear from you that my CMD file to fully remove KB2952664 was entirely successful.

          Best regards,

          –GTP

           

    • #174416

      Hi everyone,

      sabaithaime1 posted a screenshot which shows the version number of the single instance of KB2952664 which was installed on his computer. It occurs to me that if everyone did the same and especially if my Check if KB2952664 is installed rev1.cmd file lists multiple instances of KB2952664 are installed, then we could compile a list of all versions of KB2952664 which Microsoft has released. Windows 7 Group A users would be the best sources for getting information about all of the different versions of KB2952664, and how many versions of KB2952664 which Microsoft has released.

      Alternatively and when my cmd file pauses after using DISM to check for all installed instances of KB2952664, the user could use the command prompt window’s drop down menu to copy the displayed output and paste the output into Notepad. To do so:

      1. Click on the command prompt window’s drop down menu (click on the icon at the very left of the window’s title bar) and in the drop down menu, click Edit and then click Select All.

      2. Click on the command prompt window’s drop down menu again, click Edit and then click Copy.

      3. Launch Notepad. Right-click anywhere in Notepad’s blank window and click Paste in the popup window.

      4. Now you can save Notepad’s window contents as a text file which lists all installed instances of KB2952664 which were found on your computer.

      I don’t have KB2952664 installed on my computer. Here are the results after I ran my cmd file to check for installed instances of KB2952664 and performing steps 1 through 4, above:

      BATCH FILE FUNCTION:
      CHECK IF KB2952664 IS INSTALLED ON YOUR COMPUTER

      REVISION DATE: 2018-02-25
      REVISION VERSION: REV 1
      BATCH FILE AUTHOR: GoneToPlaid

      Elevated Command Prompt with Administrator privileges detected.

      An elevated command prompt is necessary for DISM to correctly
      report whether or not any given updates are actually installed
      on your computer.

      Windows is installed on drive C:.

      Before proceeding any further, let’s check if drive C: is healthy…

      Volume – C: is NOT Dirty

      The dirty bit on drive C: is not set.
      This indicates that drive C: is healthy. We can continue.

      Press any key to check if KB2952664 is installed on your computer.

      Press any key to continue . . .

      ******************************

      Using DISM to check for the number of installed instances of KB2952664…

      Update Name: Compatibility update for upgrading Windows 7
      Update Issue: INSTALLS DEEP SYSTEM WIDE TELEMETRY.

      DISM ERRORLEVEL = 1

      DISM’s check for installed instances of this update was successful.
      This update is not installed on your computer.

      Press any key to continue . . .

       

      Best regards,

      –GTP

       

    • #174472

      GoneToPlaid, I’ve seen your posts here, and have been interested. Sorry that I have not taken the time to actually do the task. I know that would be a lot more helpful. I post to ask: Have you, or any reader, had this zombie like, constantly there, always coming back for more, KB2952664 disappear from your hidden items list today?

      It kind of surprised me when my list of five usual suspects was only four. I did an additional ‘Check for Updates’ from the Windows Update graphical interface, just in case the metadata was being changed today and I caught it in transition. Returned a GREEN ‘Windows is up to date’, ‘There are no updates available for your computer.’ Looked at ‘Restore hidden updates’ again after that recheck, and the stubborn KB2952664 was no where to be seen.

      Could it really be gone? Might it be in the shop, getting reworked for the nest appearance?
      Stay tuned friends…

      • #174476

        I just checked two of my Win7 computers and KB2952664 no longer shows up in the list of hidden updates. On one of the computers, the last check for updates was yesterday.

        I think that you are right — KB2952664 is being revised (pehaps to fix a bug) for another appearance.

      • #174481

        Just checked, and KB2952664 is not offered in Windows update or found in the hidden updates… and I’ve never installed it. It is just gone… for now…

        Non-techy Win 10 Pro and Linux Mint experimenter

    • #176804

      KB2952664 showed up again on my computers on 03/13/2018. I reckon that everyone else saw that as well.

      2 users thanked author for this post.
    • #176889

      KB2952664 showed up again on my computers on 03/13/2018. I reckon that everyone else saw that as well.

      Yep.  On mine too.  I’ll run your script and notepad it ASAP.  Thanks again for your generosity.

       

    • #205062

      Hi all. This is a modified repost from about a month ago. I don’t like reposting, but I
      deal with a partial disability and this is the easiest way for me to get my query for
      advice across.

      I’m running a Win7 SP1 x64 Home Premium self-built PC as my main/only box.

      Due to the great help from AskWoody’s site here, and Josh Mayfield’s most timely and
      excellent GWX Control Panel, I avoided the GWX Win10 upgrade campaign/malware of 2016.
      This PC’s last reformat/reinstall of Win 7 was on 3/3/2015. I’m a Group A (modified)
      updater; i.e. I typically wait until after Patch Tuesday for the Defcon 3 go-ahead to
      install anything from WU; I have since disabled Windows Defender. I use Kaspersky as my
      AV and MBAM as my malware defenses. My WU setting is “Never Check for Updates,” with
      Recommended Updates checked. I’m currently (safely?) updated through June 2018.

      To my dismay, a month or so ago ago, I checked WU’s “Installed Updates” and found these:
      These were all installed prior to my discovery of AskWoody’s site, and I’d like to get
      rid of them and burn them with fire.

      KB2952664 4/8/2016
      KB3150513 5/6/2016
      KB3021917 3/3/2015
      KB3068708 6/17/2015
      KB3080149 8/19/2015
      KB3022345 5/7/2015

      A fresh reformat/reinstall of Win 7 is on the horizon, but I’d really like to eliminate
      these updates first. I need a better backup solution before I reformat.

      I realize that 2952664 may require @GoneToPlaid ‘s great script, and that I need to
      keep hiding it as I’ve been doing when it is offered every couple of months or so (it’s
      so bizarre, that it keeps being offered, having already been installed), but as for the
      others, can I just safely remove them by uninstalling them from WU?

      Is there any particular order in which I should proceed?

      Will I need to reboot after each removal?

      And finally, are there any other patches I should be wary of? I’m pretty sure the rest of
      my PC is clean, update-wise, but I don’t think it hurts to ask.

      I really, really appreciate any/all advice on this!
      -Grond

      Windows 10 Pro x64 v1909 Desktop PC

    • #205080

      As an addition/edit to my above post, it appears I only have one instance of 2952664 installed on my PC:

      C:\>dism /online /get-packages | findstr KB2952664
      Package Identity : Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.17.5

      Windows 10 Pro x64 v1909 Desktop PC

    • #205110

      Hello Grond,

      I am working on this for you.

      KB2952664 — Compatibility update for keeping Windows up-to-date in Windows 7 — the infamous telemetry update (dozens of versions)
      KB3150513 — Latest compatibility definition update for Windows — must be uninstalled before uninstalling KB2952664
      KB3021917 — Update to Windows 7 SP1 for performance improvements — telemetry
      KB3068708 — Update for customer experience and diagnostic telemetry — replaces KB3022345
      KB3080149 — Update for customer experience and diagnostic telemetry
      KB3022345 — Update for customer experience and diagnostic telemetry

      You can uninstall them in the order described below:

      Uninstall KB3150513
      Reboot and verify in Programs and Features > View installed updates that KB3150513 is no longer listed. If it is still listed as installed, then you will have to wait until later today when I can upload a CMD file to eradicate all installed instances of KB3150513. If KB3150513 is no longer installed, you can proceed with the following

      Uninstall KB2952664
      Reboot and verify in Programs and Features > View installed updates that KB2952664 is no longer listed. If somehow KB2952664 magically remains listed, you will have to use my batch file. Yet it appears that you do only have one instance if KB2952664 installed on your computer.

      Uninstall KB3080149
      Uninstall KB3068708
      Uninstall KB3022345
      Uninstall KB3021917
      Reboot.

      Check that KB2977759 is not installed. It shouldn’t be installed since it supposedly was only applicable for Windows 7 RTM.

      I am working on additional CMD files to check for and then optionally remove the above telemetry updates.

      Best regards,

      –GTP

       

      2 users thanked author for this post.
      • #205145

        Thank you so much, GTP!
        If I need to do it manually, should I uninstall/remove them using the “dism /online /remove-package /PackageName:” from the elevated prompt method, or just from WU?
        -Grond

        Windows 10 Pro x64 v1909 Desktop PC

        • #205160

          Go to Control Panel > Programs and Features > View installed updates, and select to uninstall KB3150513. After you have uninstalled KB3150513 and rebooted, once again go to Control Panel > Programs and Features > View installed updates and verify that KB3150513 is not shown as an installed update.

          If KB3150513 is still shown as being installed, then your computer still has one or more versions of KB3150513 which remain installed. If KB3150513 is still installed, please wait until I respond further so that I can have about an hour to test and post a CMD file on my Dropbox which will iteratively remove all installed instances of KB3150513.

          After running my new (to soon be posted) CMD file which rips all installed instances of KB3150513 from your computer, and then rebooting, you can then run my CMD file which rips all installed instances of KB2952664 from your computer. And then the rest is a piece of cake in terms of the other updates which you want to uninstall.

          I code my CMD files to deliberately crash upon any error, before your computer’s hard drive is ever touched by any commands within my CMD files. My CMD files deliberately exit if my CMD files find any issues with the integrity of your OS hard drive, or if my CMD files find any issue with the state of Windows Update on your computer, such as any updates which failed to properly install. I do these checks, first, before allowing any of my CMD files to proceed any further in what could be a potentially harmful fashion, if there are any inherent issues regarding the present state of your computer’s hard drive or the present state of Windows Update. Any such issues would have to be resolved first, before my CMD files can run successfully.

          1 user thanked author for this post.
    • #205174

      Hello Grond,

      Alrighty. First, review my Readme.txt file which explains how I write my CMD files, and about how I organize my Dropbox folders. See:

      https://www.dropbox.com/sh/ohvcinlscjvq6i5/AABwVmnwfFhw0fdtPBWsYmAba

      Next, you might want to see what telemetry updates are actually installed on your Windows 7 computer. See:

      https://www.dropbox.com/sh/9dkifydd7enjsby/AAAMIQ5TJRtNft7VQgI9hsmSa

      Before you can uninstall the infamous telemetry update, KB2952664, you must first uninstall all versions of KB3150513. See the following link for my CMD file to do so, and reboot after doing so:

      https://www.dropbox.com/sh/y6arwaymixktgm0/AABdvV5oDetaA-hPAHmY_myIa

      Now use my CMD file to uninstall all versions of KB2952664. See the following link for my CMD file to do so, and reboot after doing so:

      https://www.dropbox.com/sh/2dgac4yr5r4deec/AACO_USvIV6zkTwKkBWW2lZca

      And now, after having uninstalled all instances of both KB3150513 and KB2952664, can you merrily uninstall the other telemetry updates which do not require any special methods in order to get rid of them.

      Best regards,

      –GTP

      2 users thanked author for this post.
    • #205186

      Hiyas GoneToPlaid,

      Again, thank you very much for going to all this trouble and for your hard work in helping me out! I am running out of time for doing this tonight, as I typically wait about 15 minutes after a reboot to make sure everything is settled down (I have a single 1TB HDD).
      But, it appears that I only have one instance of 3150513 on my PC and I will get to work on this first thing tomorrow!

      C:\Windows\system32>dism /online /get-packages | findstr KB3150513
      Package Identity : Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.4

      You da Man.
      -Grond

      Windows 10 Pro x64 v1909 Desktop PC

    • #205240

      Good morning @GoneToPlaid,
      I’m going to PM you a raw text dump of your telemetry check batch file’s run on my PC, in case you were wondering how it was working.
      To my view, it works very well. 🙂
      -Grond

      Windows 10 Pro x64 v1909 Desktop PC

    • #205374

      Martin over at Ghacks is saying kb2952664 is back and marked as critical which means it is a checked update.

      His post about it.

      I can confirm on Win7 it is back and checked.

      Will it ever go away…?

       

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