Kavoom.biz softwre

Topic

New Reply

Hello – All,
I have two machines – one monitor – one keyboard.
Object: Trying to use Kavoom software switch – unsuccessfully !!

Both Dell – xp home and win7-64 home premium.
I’ve read all the forums I can find on this product, most have success and love it..The techs. at kavoom say most problems are related to windows firewall..
I’ve addressed that – turning off everything in XP and allowing access via the win7 firewall AND my ATT 2wire-HG-B router…
Still can’t connect to my xp box…Response: can’t connect to port 5222 on xp,or pathway not found? I’ve opened port 5222 in xp
Has anyone had experience with this product – kavoom.biz?

I don’t want to go the hardware KVM route, don’t have room.
Thanks for help/suggestions.
John in Dallas

Reply | Quote

Replies

http://www.kavoom.biz/k/cust_overview.html

If you cannot find a solution, please send us a
problem report by selecting Report a Problem from
the Help menu (from the software itself, not the
website). The report includes some technical
information about your computer that may help us
solve the problem, and is a preferrable way to report
a problem rather than sending a plain email.

Customer Support – Known Issues
Customer Support – Firewalls
Have you tried the above advice they have provided in the quotation?

Reply | Quote

Thanks – All YES – I did read the manual!! Both my computers pass the firewall tests….as indicated…..Still, I can’t connect to my xp box!! Xp passes the port test whether the firewall is on or off? As kavoom describes, it’s set up to pass through windows firewalls and it’s listed in both machines???

Reply | Quote