• July updates out – still tracking Office updating issues

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    #2686581

    July updates are out and as usual Microsoft if dribbling out changes. At this time we are tracking an issue with SOME (not all) Office 2019 installs.
    [See the full post at: July updates out – still tracking Office updating issues]

    Susan Bradley Patch Lady/Prudent patcher

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    • #2686585

      Susan Bradley Patch Lady/Prudent patcher

      1 user thanked author for this post.
      • #2686778

        Susan, yesterday I installed the two updates available to Win 10 Pro  22H2 without incident. Very easy install. No Co-Pilot app. My OS is now Win 10 Pro (Build 19045.4651).

        Peace, CAS

    • #2686589

      AKB 2000003 has been updated for Group B Win7 and Win8.1 on Jul9, 2024.

      See #2686575 and #2686576 for information on Win7 and Win8.1 updates (Logged in Member access required).

      2 users thanked author for this post.
    • #2686602
    • #2686626

      Installed on “Canary” Win 11 Pro all seems to be running normally!
      Win11-July-Updates1
      Win11-July-Updates2

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

    • #2686629

      Hardened Windows user:

      KB5040442 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems
      KB5039895 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64
      KB890830 Windows Malicious Software Removal Tool x64 – v5.126

      A second restart at 96%, other than that, no hiccups.

      Now running Windows 11 Pro Version 23H2 (OS Build 22631.3880). I’ll wait for the push on my NAS and E5420.

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

      2 users thanked author for this post.
      • #2686787

        I’ll wait for the push on my NAS and E5420.

        My NAS and E5420 got the push in the wee hours this morning (after “Active hours”).  Two slight hiccups.  In both, StartAllBack had its install options displayed, meaning that the update (unsuccessfully) uninstalled StartAllBack.  In both cases I selected “Install for everyone”, and everything proceeded smoothly.

        With my E5420, the Malicious software removal tool had been downloaded, but had yet to be installed.  I selected “Install” and it proceeded smoothly.  Neither my NAS nor my E5420 are Windows 11 capable, which may account for those slight perturbations.

        Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
        We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
        We were all once "Average Users".

    • #2686637

      Anyone seeing this error?  Two users who are in a pilot group (patch as soon as available) reported seeing this text on screen this morning.  Unfortunately they cleared it instead of grabbing a screen shot:

      Windows Backup: This feature is not supported by your organization

    • #2686695

      To be pedantic, the European Economic Area (EEA) and the European Union (EU) are not the same thing.

      The EEA = EU + Norway, Iceland and Liechtenstein. These three ‘extra’ countries are independent but are part of the EU’s Single Market.

      Relative to computing, it is the Single Market’s Digital Markets Act (DMA) that is forcing Microsoft (in this case) to unbundle various apps from its operating system and make them uninstallable, thus giving consumers some degree of choice.

      https://digital-markets-act.ec.europa.eu/index_en

      1 user thanked author for this post.
    • #2686714

      I accidentally updated my penultimate Windows 10 Pro 22H2 test machine with the July updates first (forgot to pause updates after June updates test). Normally it is the fifth machine to get tested. The good news is that these July updates;

      KB5040427 2024-07 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems
      KB5041019 2024-07 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64

      went smoothly and do not seem to have created any problems yet. I’ll update when I complete more testing.

      Also note that Visual Studio 2022 has security updates.

      Basic research is what I am doing when I don't know what I am doing - Werner Von Braun

      1 user thanked author for this post.
    • #2686732

      Ghacks : The Windows Security Updates of July 2024 are now available

      ..Windows 10 version 22H2: 70 vulnerabilities, 1 critical, 67 important, and 2 moderate
      Windows Imaging Component Remote Code Execution Vulnerability New — CVE-2024-38060

      Windows 11 version 22H2: 73 vulnerabilities, 1 critical, 70 important, and 2 moderate
      Same as Windows 10 version 22H2.

      Windows 11 version 23H2: 73 vulnerabilities, 1 critical, 70 important, and 2 moderate
      Same as Windows 10 version 22H2…

    • #2686747

      KB5040435 (OS Build 26100.1150) 24H2 for Copilot+ PCs

      Windows 11, version 24H2 is targeting Copilot+ PCs devices and devices that were previously using Windows Insider 24H2 builds.

      Windows 11 servicing stack update (KB5039333)- 26100.998

    • #2686764

      2024-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5040435)

      2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64-based Systems

      2024-07 .NET 8.0.7 Security Update for x64 Client (KB5041081)

      Windows Malicious Software Removal Tool x64 – v5.126 (KB890830)

      All installed with no problems observed so far.

      Now running, Windows 11 Pro version 24h2 build 26100.1150

      --Joe

    • #2686796

      After making a full image of all systems, I dove into the Patch Tuesday updates:

      Updated x3 Win10 Pro 22H2, two in Parallels VMs on Intel based Macs, one on an old Dell Studio XPS 1340 laptop.
      MSRT
      2024-07 CU KB5040427  Build 19045.4651
      2024-07 .NET Framework Rollup KB5041019 for v. 3.5/4.8/4.8.1
      Defender updates
      The older laptop took longer than usual.
      One of the VMs failed on the first install on error 0x8007000d. Clearing the datastore did not help. DISM Restorehealth and sfc fixed a problem (system file corruption) and the second attempt went without further problems.

      Updated x3 Win11 Pro 23H2, two in Parallels VMs on Apple Silicon Macs, one on a low end HP Desktop used mostly for testing.
      MSRT (does not run on the Apple Silicon installations)
      2024-07 CU KB5040442 Build 22631.3838
      2024-07 .NET Framework KB5039895 for v. 3.5/4.8.1
      All three installations experienced a second restart at 96-97%

      3 users thanked author for this post.
    • #2686800

      Windows 10 Home
      Version 22H2 (OS Build 19045.4651)

      KB5040427 2024-07 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems
      KB5041019 2024-07 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64

      Installed with one slight problem – hung on restart – power off/on restarted OK and finished update OK.

      HTH, Dana:))

    • #2686890

      Guys-We got an emergency. THe WUShowhide isn’t hiding windows update updates anymore. Is there a new version that’ll help combat the windows update updates to hide em?

      • #2686974

        THe WUShowhide isn’t hiding windows update updates anymore. Is there a new version that’ll help combat the windows update updates to hide em?

        I use WUSHOWHIDE and it hid the July updates for my two Win10/Pro 22H2 laptops.
        Go to Blockapatch to view Susan’s suggestions and links for managing updates.

        There’s a button to download WUSHOWHIDE … it may be a later version than what you have now.

      • #2686975

        Wushowhide continues to function as expected and successfully hid July updates for my win10 pro 22h2 system.

      • #2686980

        Do you have “Pause” set in Windows Update?
        If so, it will stop wushowhide from scanning for updates.

    • #2686911

      Use Wumgr

    • #2686915

      Windows 10 Pro 22H2 July updates.

      W10-22H2-July-2024

      4 restarts.

      Restart now request after the .NET update. Ignored and let the CU run.

      Restart-Now

      First restart after the update. Updating to 30%
      Second restart no change
      Third restart 30% to 100%
      Fourth restart to Cleaning Up and desktop.

      All is well.

      1 user thanked author for this post.
    • #2686940

      Since new 2019 Desktop buy I’ve had 1-2 minor CU issues … but today it took me 5 WuMgr Download attempts to get things going. Two were stuck on 2 of 3 Downloading and #3 – 4 were 3/3 Downloading — I allowed 20 min for each 2/3 and 3/3 attempt B4 I started over.. So IF it happens to you, I’d keep trying as #5 was a Winner.

      W10 Pro 22H2 / Hm-Stdnt Ofce '16 C2R / Macrium Pd vX / GP=2 + FtrU=Semi-Annual + Feature Defer = 1 + QU = 0

      1 user thanked author for this post.
    • #2687029

      No problems this month post patching July 2024 patches:
      (none of the installations have ChrEdge and MSRT is disabled)

      Two devices with W10 Pro x64 and one with W10 Pro x86.
      Everything normal, printer works with nothing in event viewer to cause concern. SFC and DISM images all good so decided to componentstore (winsxs) flush 🙂

      If debian is good enough for NASA...
      1 user thanked author for this post.
    • #2687075

      Having same Issues again this month on certain systems with I assume (KB5040442)

      Systems End up booting to a BLACK screen and can do nothing. Mouse moves, can remote in with Splashtop, but cannot get anything working even if try to login under different profile. Tried reseting video drivers etc.. Both Dell Optiplex SFF desktops and using Dell Display Port Monitors. One 7070 and one 7080, was working fine Both Windows 11 22H2. End up spending hours trying to fix, did an image restore and still had  same problem after image restore to last backup that was working (ahhhhh), SFC/scannow, until finally we can get it going and block that patch.  We had the same issue last month and blocked the June patch and we are back again with the same issue when the July patch installs. Works fine all month then the update runs and back to black screen. We have to play with start and stop till we can get into RE Environment or use USB Repair stick until it gives us the option to Uninstall Updates and sometimes that will not work as it says things are pending so we need to keep going back and forth until it lets us uninstall updates which takes hours. This is very frustrating and only thing we can do is build new machine as Win 11 23H2 with updates and setup stations form scratch. Would not be so bad except it seems to be multiple systems having these problems and there is not commonality between them. I miss the old days of simply start in safe mode and uninstall patch then block it.

      1 user thanked author for this post.
    • #2687196

      Specific to Windows 11 computers, has anyone else experienced any issues with running an update after the 07-2024 cumulative update was installed?

      I specifically run the powershell PSWindowsUpdate remotely on a few computers to force updates on the few Windows 11 machines we have. However, the following error appears for the two updates it finds to apply:

      Are you sure you want to perform this action?
      Performing the operation “(7/12/2024 8:46:02 AM) Windows Malicious Software Removal Tool x64 – v5.126 (KB890830)[70MB]” on target <hostname>.
      [Y] Yes [A] Yes to All [N] No [L] No to All Suspend [?] Help (default is “Y”): y
      Get-WindowsUpdate : Something goes wrong: Windows Malicious Software Removal Tool x64 – v5.126 (KB890830); Object reference not set to an instance of an
      object.
      At line:1 char:1
      + Get-WindowsUpdate -Download -Install
      + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
      + CategoryInfo : CloseError: (:) [Get-WindowsUpdate], Exception
      + FullyQualifiedErrorId : Debug,PSWindowsUpdate.GetWindowsUpdate

      Get-WindowsUpdate : Something goes wrong: Windows Malicious Software Removal Tool x64 – v5.126 (KB890830); Object reference not set to an instance of an
      object.
      At line:1 char:1
      + Get-WindowsUpdate -Download -Install
      + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
      + CategoryInfo : CloseError: (:) [Get-WindowsUpdate], Exception
      + FullyQualifiedErrorId : Debug,PSWindowsUpdate.GetWindowsUpdate

      X ComputerName Result KB Size Title
      – ———— —— — —- —–
      1 <hostname> Rejected KB5007651 18MB
      1 <hostname> Rejected KB890830 70MB

      The out put in the CBS.log file pertaining to the error:

      2024-07-12 08:47:01, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~amd64~~6.4.1.0 [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]
      2024-07-12 08:47:01, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]
      2024-07-12 08:47:01, Info CBS Failed to create open package. [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]
      2024-07-12 08:47:01, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
      2024-07-12 08:47:02, Info CBS Session: 31118425_2541975050 initialized by client WindowsUpdateAgent, external staging directory: (null)
      2024-07-12 08:47:02, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~x86~~6.4.1.0 [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]
      2024-07-12 08:47:02, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]
      2024-07-12 08:47:02, Info CBS Failed to create open package. [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]
      2024-07-12 08:47:02, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

      The KB in the errors points to a Windows Technical Preview December Update from 2014.

      I’m not sure what is going on, but it’s only happening on the Windows 11 computers in our environment.

    • #2687199

      Hi Susan:

      Windows Update successfully installed all updates offered for the July 2024 Patch Tuesday on my Win 10 Pro v22H2 laptop, and I haven’t encountered any problems so far. This includes:

      • KB5040427: 2024-07 Cumulative Update for Win 10 Version 22H2 for x64 (OS Build 119045.4651)
      • KB5041019: 2024-07 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 222H2 for x64
      • KB5041081: 2024-07 .NET 8.0.7 Security Update for x64 Client
      • KB890830 : Windows Malicious Software Removal Tool x64 – v5.126

      The update session was relatively fast and problem-free compared to the previous two Patch Tuesdays but I don’t know if that’s because I disabled my Malwarebytes Premium real-time protection before starting or if I monitored progress from Task Manager instead of Settings | Update & Security | Windows Update (which doesn’t refresh properly in real-time and appears to show my update session getting stuck, even though Task Manager shows updates are progressing in the background).

      The only odd thing I noticed this month is that I required two restarts to finish the update session. It proceeded as follows:

      • My scheduled Windows Update started in the background (I could hear my fan running) so I opened Task Manager. Once high activity from Service Host: Windows Update finished I got a pop-up to restart my computer. Settings | Update & Security | Windows Update showed my .NET Framework install required a restart but the monthly CU KB5040427 had a status of Pending Install (see image A), which I don’t recall seeing before.
      • I restarted and got the typical blue screen progress messages and signed in at my lock screen after the POST. Task Manager briefly showed high activity for .NET Runtime Optimization but nothing else.
      • Settings | Update & Security | Windows Update now showed an Install Now button for my monthly CU KB5040427 (see image B). When I clicked that button it ran to Installing – 100% in a few seconds but appeared to get stuck there. Task Manager showed that high activity for the Windows Module Installer Worker (TiWorker.exe) continued for a few minutes, and once that process finished running in Task Manager I saw a second pop-up to restart my computer. Settings | Update & Security | Windows Update showed my monthly CU KB5040427 install was now complete  and required a restart (see image C).
      • I restarted a second time and got the typical blue screen progress messages and I signed in at my lock screen after the POST. Settings | Update & Security | Windows Update | View Update History confirmed all my updates had installed successfully.

      My system has been running well since the updates were installed and there is no sign of Copilot in Windows or any of the other new features that are supposed to be rolling out to Win 10 (e.g., widgets on my lock screen, etc.) that I listed in my 14-Jun-2024 post # 2680565.

      A - First Restart Now CU KB5040427 Pending Install

      B - CU KB5040427 Install Now After Restart

      C - Second Restart Now CU KB5040427 Installed
      ————
      Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4651 * Firefox v128.0.0 * Microsoft Defender v4.18.24050.7-1.1.24060.5 * Malwarebytes Premium v5.1.6.117-1.0.1270 * Macrium Reflect Free v8.0.7783

      • #2687215

        Hi @lmacri:
        Do you think that the reason the Windows Update screens looked this way this time (with two restarts) was that you had Task Manager open?

        • #2687217

          See #2686796.
          I didn’t have Task Manager open.

        • #2687308

          .NET will often do that where it is ready to reboot but yet the main update is not.

          Susan Bradley Patch Lady/Prudent patcher

        • #2687322

          Do you think that the reason the Windows Update screens looked this way this time (with two restarts) was that you had Task Manager open?

          Hi WCHS:

          I doubt that opening Task Manager was the cause of my extra system restart this month (Alex5723 said they needed 4 restarts for their Win 10 machine in post # 2686915), but the only way I could be 100% certain would be to wait for another Patch Tuesday and test without opening Task Manager.

          I’ve reported many times in the past that Windows Update always displays an early Restart Now pop-up as soon as my .NET Framework update as finished installing, forcing me to delay my system restart until my monthly CU update finished downloading and/or installing (see my 12-Apr-2024 image in post # 2659058 of Susan’s April updates pour in for one example).

          This month’s behaviour was different.  I tried all my usual tricks (e.g., closing and re-opening Settings | Update & Security | Windows Update, putting my computer in and out of sleep mode) and waited for ~ 15 minutes to see if my monthly CU KB5040427 would finish installing on its own, but my cooling fan stopped and there was essentially no CPU or disk activity in Task Manager so I decided to go ahead with the first system restart as prompted to complete my .NET Framework installation.  This is pure speculation on my part, but perhaps Microsoft tweaked something this month and added an extra restart to ensure an orderly installation of both the .NET Framework and monthly CU KB5040427 updates.

          One thing I am fairly certain of is that what I see displayed at Settings | Update & Security | Windows Update on Patch Tuesdays (which often shows my update session pausing for long periods of time or getting stuck) doesn’t really reflect what’s going on the background. There was a discussion about this glitch back in April 2023 starting with PKCano’s 23-Apr-20233 post # 2552069 in Susan Bradly’s The patching showers of April. I can tell by the sound of my cooling fan and the high CPU usage by Service Host: Windows Update in Task Manager that my Windows Updates are still in progress even if Settings | Update & Security | Windows Update suggests that my update session is stuck.
          ————
          Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4651 * Firefox v128.0.0 * Microsoft Defender v4.18.24050.7-1.1.24060.5 * Malwarebytes Premium v5.1.6.117-1.0.1280 * Macrium Reflect Free v8.0.7783

          1 user thanked author for this post.
          • #2687330

            the only way I could be 100% certain would be to wait for another Patch Tuesday

            I’ll be following your reports on this new phenomenon in subsequent monthly Tuesday patches for Win10/Pro 22H2. When it was first reported that the RESTART notification jumps the gun when all of the monthly updates are handled at one time, I’ve released them from WUSHOWHIDE one by one to be sure that one installation is complete before another one is downloaded and installed. But, getting them all installed takes much longer this way. If this new behavior becomes the norm, then I’ll go back to releasing them from WUSHOWHIDE all at once.

            • #2687347

              I’ll be following your reports on this new phenomenon in subsequent monthly Tuesday patches for Win10/Pro 22H2….

              Hi WCHS:

              Don’t hold your breath waiting for me to test this for you. If I have a good reason to open Task Manager during next month’s Patch Tuesday I will, since what is shown at Settings | Update & Security | Windows Update is notoriously unreliable. As I said before, it’s very unlikely simply opening Task Manager and monitoring my CPU activity would have any effect on Windows Update.

              It’s always the .NET Framework update that causes my early Restart Now prompts, so if you’re using WUSHOWHIDE just release your .NET Framework update first and restart Windows when prompted to finish the install. Once that’s done it should be safe to unhide your remaining Patch Tuesday updates.
              ————
              Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4651 * Firefox v128.0.0 * Microsoft Defender v4.18.24050.7-1.1.24060.5 * Malwarebytes Premium v5.1.6.117-1.0.1280 * Macrium Reflect Free v8.0.7783

            • #2687348

              Don’t hold your breath waiting for me to test this for you.

              Hi @lmacri
              Didn’t mean to say that I was/am depending on your next report! 🙂 — Just curious to see what you might say, if you post.

    • #2687307

      Installed KB5040442 for Windows 11 Pro. Got the second reboot at 96 percent. Installed .NET framework 8.0 and MSRT.  No problems with these.  The security update downloaded slowly, perhaps because of my slow wireless.  It was BIG!

      Found that Edge was back and removed it.  Found that Windows CoPilot was back in Search but doesn’t seem to work.  I thought that I had gotten rid of it. Anybody know how to get rid of it (current method)?  Everything else seems normal.

      Mark

       

      • #2687309

        What do you mean by “back in search”?  Can you give a screen shot please?

        Susan Bradley Patch Lady/Prudent patcher

        • #2687323

          The screenshot  will take some time.  I am concentrating on a Ubuntu update this weekend.  What I mean is when I type in search, the multi-colored circle is apparent on the top right-hand side of the search panel.  Mousing over it, “Try CoPilot” appears, but nothing happens when I click on it. This wasn’t there before and for some time in the past on my Windows computer.  I write this from Ubuntu.

          Mark

        • #2687596

          I’m sorry Susan, I couldn’t get the screenshot; the panel disappears when I activate the screenshot program.  I have however, discovered that my Edge redirector app does not work to redirect to Firefox and since Edge is gone here, Search will not search the Internet but will search locally.  I can live with that.  I can still bring up the Weather widget.  The CoPilot logo is still in the Search panel but does not work without Edge.

          Mark

          • #2687673

            I’m sorry Susan, I couldn’t get the screenshot; the panel disappears when I activate the screenshot program….The CoPilot logo is still in the Search panel but does not work without Edge.

            Hi Mark:

            Are you referring to the “Recommended” ad for using web-based Copilot from Edge? From my Win 10 start menu when I click inside the search box on my taskbar:

            Win-10-Pro-v22H2-Start-Menu-Recommended-Ad-Your-AI-powered-Copilot-14-Jul-2024

            If your “Try it now” Copilot ad looks different on your Win 11 start menu but disappears when you open your screenshot program (snipping tool) then capture a screenshot of your entire screen with your PrtScn key (or click on a window and choose Alt + PrtScn to capture the active window) and paste it into an image editor like MS Paint for editing.
            ————
            Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4651 * Firefox v128.0.0 * Microsoft Defender v4.18.24050.7-1.1.24060.5 * Malwarebytes Premium v5.1.6.117-1.0.1280 * Macrium Reflect Free v8.0.7783

            • #2687768

              I don’t have a Prtscn key, at least on the Windows computer.  Thanks anyway.

              Mark

               

            • #2687880

              I don’t have a Prtscn key, at least on the Windows computer.

              Hi Mark:

              Are you certain?  I’ve never seen a keyboard for a Windows computer that did not have a Print Screen key.

              See the section titled “How to take a screenshot using the Print Screen key” in the Microsoft Learning Center article How to take screenshots on Windows 11, which notes that different keyboards have different layouts and use different labels for the Print Screen key (e.g., Prt Sc, prt scn, Prnt Scrn, etc.). For example, the Print Screen (F10) key on my Dell Inspiron laptop keyboard is located on the top row of keys with the function keys and is labeled “prt sc” (see the attached image from my Inspiron setup and specifications manual).

              Since you have a Win 11 OS also see the 19-Apr-202 BleepingComputer article Windows 11 changing Print Screen to open Snipping Tool by default. If Settings | Accessibility | Keyboard | Use the Print Screen Key to Open the Snipping Tool is toggled ON you will automatically launch the snipping tool when you press the Print Screen key instead of capturing an image of your screen, so you might need to turn that setting OFF to use your Print Screen key “normally” to capture a screenshot of your Win 11 Start menu.
              ————
              Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4651 * Firefox v128.0.0 * Microsoft Defender v4.18.24050.7-1.1.24060.5 * Malwarebytes Premium v5.1.6.117-1.0.1280 * Macrium Reflect Free v8.0.7783

            • #2687923

              Are you calling me a liar?  There is no PrtScn key!

              Now chill out.

              Mark

               

            • #2687928

              @Mark, no need to get rude! 👎

              I’ve been using PC’s since 1979 and, like @lmacri, I’ve never seen a Windows PC keyboard without a Print Screen key since DOS was the OS of choice.

              If yours doesn’t, that makes it extremely rare and we’d just like to know some details about it.

              Is your Windows PC a laptop or desktop?

              If laptop, what make/model?

              If desktop, what make/model keyboard?

              1 user thanked author for this post.
            • #2688361

              I have a laptop at the office that doesn’t have a printscreen key.

              https://support.lenovo.com/us/en/solutions/ht104059-how-to-do-printscreen-prtsc-in-thinkpad-x1-carbon

              “For ThinkPad X1 Carbon the 2nd Generation, because it supports the Adaptive Keyboard, there is no PrtSc key. Users have to press Fn+T to make a screenshot. Then open Paint > Paste.”

              Susan Bradley Patch Lady/Prudent patcher

              1 user thanked author for this post.
            • #2688513

              There is a method on my computer to do that using the FN key, Windows key, and space bar, but it doesn’t work for me.

              Mark

               

            • #2687955

              Pls be nice, we’re trying to help. workaround to no print scrn:

              Try using the ‘delay’ setting in your Snipping Tool. It allows you to delay screen shot up to 10 secs. Once selected, it gives you time to bring up whatever windows pop-up or fly-out (that usually vanishes when you try to take snip). I use it all the time to beat windows. Can edit/crop to reduce size after to what you want to post https://www.windowscentral.com/how-get-started-snipping-tool-app-windows-11

        • #2688348

          Susan:

          I finally managed to get a screenshot with PicPick.  Best I could do.

          Please see attached.

          Mark

          Still no Prtscn key.

    • #2687392

      ACER Nitro 5, W11-23H2, I5, 512GB. 5-YO. A lesson learned.
      I keep the machine up-2-date, backed-up folders & files: not ISO. I don’t game, I watch what I view. I keep nothing of value on the SSD.
      Pressed the ‘Power Button’, ‘white-screen-of-death’. Not booting. Screen check, HDMI to my TV, nothing. Ran a few fixes, I found online, nothing. Computer tech informs me that it’s beyond economical repair. Backed-up, MY STUFF, and FORMATTED/BLANKED the disk. He bought the machine of me for spares. I’m down to my last 4-laptops. The 4-laptops are all old, oldest 15-years. 3-Toshiba, 1-Dell, all W10, all function ok, if a little slow, due to the rich pages they have to crunch, these days.
      YOU CAN BE AS CAUTIOUS AS YOU LIKE; BUT THE GREMLIN GET YOU IN THE END!

      • #2688383

        So the power/fan was working but the display wasn’t coming up?

        Susan Bradley Patch Lady/Prudent patcher

    • #2687809

      I don’t have a Prtscn key, at least on the Windows computer

      PC keyboard without PrtSc key ?

    • #2688014

      I don’t have a Prtscn key, at least on the Windows computer.  Thanks anyway.

      Open Run box, enter osk, and press the Enter key.
      The On Screen Keyboard has a PrtScn key.

      HTH, Dana:))

      2 users thanked author for this post.
      • #2688059

        I have tried several methods including OSK to get a screenshot, to no avail. Either the methods did not work or the Search screen would not stay visible.  The issue is closed as far as I am concerned.  Sorry Susan.

        Mark

    • #2690048

      Sorrry, posting in two threads in case it is a different answer for Win 10 rather than 11 and pausing my updates right now….

      Hi folks, (@SB)

      Today is a rare day when Windows (10 22H2) presented updates before I knew from here what I was planning to do!!

      Where are you with  KB5040427??

      I do not use Bitlocker and my Office version is 2010 (yes, I know, but I own it and it works!!) Is there any reason for me to defer this? May have been posted already and please give me a pointer. But before doing this update or WinShowHide, will await a reply.

      Thanks!

    • #2699709

      Hey all, bit confused with everything going on in the group. Do we have the all clear to install all July updates or should we ignore and move onto August? I have over 1000 PCs so cant afford to take gambles.

      Thanks.

    • #2699711

      I assume you do no dual booting, if so it’s okay to patch.

      Susan Bradley Patch Lady/Prudent patcher

    Viewing 27 reply threads
    Reply To: Reply #2687923 in July updates out – still tracking Office updating issues

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