itunes for win 7

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hi, anyone know which exactly itunes i need for win7, 64bit, older pc with older graphics and sound. apple site is confusing about this

 

thanx

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[Alex5723]

Try iTunes for older video cards

• This reply was modified 4 years, 6 months ago by Alex5723.

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? says:

hi gaz, looks like v12.10.10.2 from the list:

https://en.wikipedia.org/wiki/History_of_iTunes#iTunes_12

apple support page says:

https://support.apple.com/downloads/itunes

doesn’t specify which version maybe 12.10.8.5?. if you already have it installed just run the auto updater either from the itunes app or from windows “program files” or from windows installed program list….

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Gaz – if you’re going to stick with Win 7, you probably need to download and store the latest old version of iTunes that works with Win 7, because Apple Software Update is going to march you to the new version when you know that is not right.

But, you do that anyway?

Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

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ok i just upped to v12.10.10.2 but now it cant see my phone unless i restart itunes. [before it saw phone but no photos]. when it does see my phone theres no mention of photos anywhere, either on my phone or in the program

-and my computer cant see the phone either
-and i must select trust my computer each time i plug cable in
– all diagnostics were passed . does this mean i have correct version? please answer

thanks

Microsoft Windows 7 Service Pack 1 x64 Ultimate Edition (Build 7601)
Dell Inc. Inspiron 531
iTunes 12.10.10.2
FairPlay 2.14.46
iPod Updater Library 12.0
Apple Mobile Device 14.1.0.35
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084

iTunes Serial Number 000000005606C54C

Current user is not an administrator.
The current local date and time is 2020-12-07 10:45:36.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is supported.
Display scaling 125.00

Video Display Information

NVIDIA, NVIDIA GeForce 6150SE nForce 430
NVIDIA, NVIDIA GeForce 8600 GT

**** Runtime Libraries ****

c:\windows\system32\msvcp140.dll: 14.24.28127.4
c:\windows\system32\vcruntime140.dll: 14.24.28127.4
c:\windows\system32\ucrtbase.dll: 10.0.10586.1412
c:\windows\system32\vcruntime140_1.dll: 14.24.28127.4

**** External Plug-ins Information ****

Bonjour service 3.1.0.1 (333.18) is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {D78FF6CF-D299-4EBD-A839-F259E9F52154}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon Dec 7 10:16:31 2020

Lease Expires: Thu Jan 1 00:00:00 1970

DNS Servers: 208.67.222.222
208.67.220.220

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2020-12-07 10:33:59.

**** Device Connectivity Tests ****

iPodService 12.10.10.2 (x64) is currently running.
Apple Mobile Device Service 486.0.2.23 is currently running.
iTunesHelper 12.10.10.2 is currently running.

Universal Serial Bus Controllers:

Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Connected Device Information:

m’s iPhone, iPhone 6 running firmware version 12.4.9
Serial Number: FFMS41JSG5MT

**** Device Sync Tests ****

Sync tests completed successfully.

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You are missing a driver.
Search for iTunesDriver64_02.
Which iPhone do you use ? Which OS ?

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ScotchJohn wrote:

because Apple Software Update is going to march you to the new version when you know that is not right.

No. Apple won’t march him into new updates of iTunes, iCloud…
When running iTunes you may get a windows stating of new version which you can ignore.
There is no auto-update.

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? says:

gaz, i found this page that talks about the phone driver issue just disregard the part about using the driver easy.

https://www.drivereasy.com/knowledge/iphone-not-showing-up-on-itunes-on-windows-solved/

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not a good idea to be using 3rd party driver tools like driver easy to update drivers as they do not always provide the best drivers

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Didn’t I hear Itunes was going to be replaced soon? Please!!!! Sooner

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Alex5723 wrote:

You are missing a driver.
Search for iTunesDriver64_02.
Which iPhone do you use ? Which OS ?

iphone 6 with latest update
thanks

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tryed looking for iTunes Driver 64 02. cant find one, any ideas
thanks

1 user thanked author for this post.

Alex5723

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?say:

is the phone connecting after updating the itunes version? if not look at the phone driver in your windows device manager (portable devices) when itunes is running and the phone is connected…

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anonymous wrote:

?say:

is the phone connecting after updating the itunes version? if not look at the phone driver in your windows device manager (portable devices) when itunes is running and the phone is connected…

yes it connects and restore backup works too. but not seen in my computer and photos not seen by itunes
thanks

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qaz wrote:

tryed looking for iTunes Driver 64 02. cant find one, any ideas
thanks

Have you tried the solutions at : https://support.apple.com/en-us/HT204095

I can upload the file to Google drive if you wish.

Have you tried installing the iTunes version I have recommended (for older video cards) ?

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[qaz]

Alex5723 wrote:

qaz wrote:

tryed looking for iTunes Driver 64 02. cant find one, any ideas
thanks

Have you tried the solutions at : https://support.apple.com/en-us/HT204095

I can upload the file to Google drive if you wish.

Have you tried installing the iTunes version I have recommended (for older video cards) ?

yes i just finished trying the last of those apple solutions.

would like to know where can i find that missing driver mentioned before i ask u to upload the file as kindly offered

the itunes version i have is the one for old video cards
thanx

• This reply was modified 4 years, 6 months ago by qaz.
• This reply was modified 4 years, 6 months ago by qaz.

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it came from apples site.

update

i just installed older version and couldn’t open cause of this:

itunes library itl cant be read cause it was created by a newer version

any ideas appreciated

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looks like i missed a solution, i tryed installing that driver as it was indeed missing [as was pointed out to me] but error msg said that that inf file selected will not support this method of installation.

does this mean i have wrong version?of either itunes or the driver
thanks

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? says:

sorry you are still having problems. have you looked at your oem driver .ini file to see what is there?

https://docs.microsoft.com/en-us/windows-hardware/drivers/devtest/pnputil-command-syntax

pnputil.exe -e gives a list of oem files, then have you looked at usb in device manager? look in Portable Devices and Universal Serial Bus Controllers

and show hidden devices in device manager:

https://kabheap.wordpress.com/2011/02/26/command-line-to-show-hidden-devices-in-device-manager/

then there is Alex’s apple t-shoot page:

https://support.apple.com/en-us/HT204095

and lastly:

https://support.apple.com/en-us/HT204275

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Alex5723 wrote:

You are missing a driver.
Search for iTunesDriver64_02.
Which iPhone do you use ? Which OS ?

hi, would YOU mind suggesting where i could look for that driver
or how to install it as i may have in on my pc [see last post]
thaNKS

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I think you should install the version I recommended for older video drives.

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? says:

alex’s advice to follow apples t-shoot page is a good place to start, then i would run the pnputil.exe -e in a cmd window to see if you have the usbaapl.64.inf on-board, and you could run the “show hidden devices,” on Device manager, too.

1. Click Start>Run.

Type cmd.exe in the textbox and click OK.

Type set devmgr_show_nonpresent_devices=1 and hit ENTER.

Type cd\windows\system32 and hit ENTER.

Type start devmgmt.msc and hit ENTER.

When the device manager opens, click the View menu.

Click Show Hidden Devices.

and also item #7 from:

https://www.makeuseof.com/tag/itunes-not-recognizing-iphone

daughter’s iphone 4 had this problem and maybe the pink ipod she got for “good grades, ” back in the day. i think i ran through everything and still had to back up the music to a plugin usb drive and then burn down the cottage as g. born would say…

Moderator Note: Edit to remove HTML. Please use “Text” tab when you copy/paste.

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Try this driver iTunesDriver64_02 : https://drive.google.com/file/d/1Dp4txzZoN9TwQKrip80EKBh8bhyHgf4W/view?usp=sharing

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[qaz]

Alex5723 wrote:

Try this driver iTunesDriver64_02 : https://drive.google.com/file/d/1Dp4txzZoN9TwQKrip80EKBh8bhyHgf4W/view?usp=sharing

tryed to follow link bur google asks me to sign in , have never seen that before, any idea whats going on. it google no longer free?. the next attempt i got to the page but no driver to be seen, could u point me to it pls

i tryed installing that driver as it was indeed missing [as was pointed out to me] but error msg said that that inf file selected will not support this method of installation.

does this mean i have wrong version?of either itunes or the driver
thanks

• This reply was modified 4 years, 6 months ago by qaz.

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[Alex5723]

Download link works for me.

You should be logged-in to Google/gmail…

New software with drivers installations moved since Windows 10 to DCH (Declarative Componentized Hardware) from .inf
Maybe that’s the reason you can’t install .inf with new versions of iTunes.
From where did you download iTunes ?

I still think you need that old version of iTunes (I did on my Windows 7).

• This reply was modified 4 years, 6 months ago by Alex5723.
• This reply was modified 4 years, 6 months ago by Alex5723.

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Hi, I’m on Windows7  Ultimate ( 32bit ) and an old machine, and I’m using Itunes v 12.10.9.3.

I found this page very useful. https://discussions.apple.com/docs/DOC-6562.

You’ll find all the installers there.

Merry Christmas to all of you. Keep the partying to a minimum, and stay safe.

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just installed older version but errors says it cant read directory itl cause it was created by older version. i thought i removed all traces of the newer version with revo uninstaller

anyone know how to fix this

wish someone would tell why google is asking me to sign in, in 20 years ive never played that game with them

thanks

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[qaz]

thanks to other people for various advice and links [that i haven’t commented on ] but i have followed links, the advice is a bit over my head

wont let me edit so pls read my above post too

ive got older version working now after deleting the offending library, and have got the usb driver too but it still wont import photos, in fact itunes says there is nothing on my device after syncing with it

and my computer still wont see the phone

and the phone always asks me if i trust this computer when plug in , but thats be the case for ages

any ideas?

thanks

• This reply was modified 4 years, 6 months ago by qaz.

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qaz wrote:

and the phone always asks me if i trust this computer when plug in , but thats be the case for ages

You should be logged into your iPhone/Apple iTunes with you AppleID and then trust your PC.

Photos on the iPhone when connected to your PC (iPhone appears as device) are in DCIM folder.

1 user thanked author for this post.

Bill C.

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[qaz]

sorry i need some more info, i dont recognize that picture, i do trust the phone/computer but as i said its seems stuck in a loop , i have to trust it every time connect to my pc, could fixing this help the itunes problem, although ive tried every suggested fix except resetting the phone but i dont wantto lose my data

i know about (iPhone appears as device) are in DCIM folder. apparently my phone has nothing of any sort on it, itunes cant see the things on it

as for logging in, i haven’t needed to do that for years, and everything including i tunes worked ok

thanks

• This reply was modified 4 years, 5 months ago by qaz.
• This reply was modified 4 years, 5 months ago by qaz.

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[qaz]

are u saying that logging in the apple may help the itunes problem we are discussing?

• This reply was modified 4 years, 5 months ago by qaz.

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wish someone would tell why google is asking me to sign in, in 20 years ive never played that game with them

thanks

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[qaz]

ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

thanks

it gets worse now im signed in im being pestered to download icloud to my pc and ive got 97 emails on my phone. ive never had email on my phone

please,  someone  tell why google is asking me to sign in, in 20 years ive never played that game with them

thanks

 

• This reply was modified 4 years, 5 months ago by qaz.
• This reply was modified 4 years, 5 months ago by qaz.

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[qaz]

anyone have any further ideas, many questions still exist, cant help thinking that i’m posting to much detail here for people to follow

and i still can’t tell why google is suddenly asking me to sign in. i suspect everyone knows except me

anyway i did sign on to itunes as suggested here and matters just got for complicate not better. am not complaining i’ll try anything

thanks

• This reply was modified 4 years, 5 months ago by qaz.

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? says:

gaz, do you use gmail for your apple account? could be related to the recent problem?  have you looked at one of the (97) messages on your phone to see if they are related to signing in to your itunes account?

 

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anonymous wrote:

? says:

gaz, do you use gmail for your apple account? could be related to the recent problem?  have you looked at one of the (97) messages on your phone to see if they are related to signing in to your itunes account?

 

first 3 were warning me someone logged in to my apple acct [that was me], all other are a mix of  marketing [why i hate iTunes so much, i curse to person that made me buy an apple phone :~)]

no gmail

thanks

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[Alex5723]

qaz wrote:

ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

Signing in to Google has nothing to do with Apple.

If you haven’t download the driver file yet you can download from here :

https://www11.zippyshare.com/v/aWvp7Xyx/file.html

ps. Never got any marketing offers from Apple/iTunes in the last 10 years.

• This reply was modified 4 years, 5 months ago by Alex5723.

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? says;

gaz, i agree about iphone(s). i managed itunes (on XP and Vista and win7) for my daughter for at least a decade and the iphone sync problem was one of the many issues along the way. i put the library (.itl) of music (over 50,000 songs) on a usb drive and did the base itunes version updates with the music drive disconnected then pointed itunes to it then synced her iphone (s) (4, 6 and 11). maybe it is time to back up everything and take another run it the problems with a fresh try? or, you could keep trying to iron out the various problems…

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[Alex5723]

Alex5723 wrote:

qaz wrote:

ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

Signing in to Google has nothing to do with Apple.

If you haven’t download the driver file yet you can download from here :

https://www11.zippyshare.com/v/aWvp7Xyx/file.html

ps. Never got any marketing offers from Apple/iTunes in the last 10 years.

• This reply was modified 4 years, 5 months ago by Alex5723.

sorry u lost me , am signed in to apple . google was/is an access issue. followed that link just now and its forbidden, last time i tried google tried to make me sign in , as i said then ive never done/seen that, it may be a scam

as i said further back i now have the usb driver visible in windows since i got the other  itunes version, is is that what i’m suppose to be downloading?

id luv to download it if i still need it, if u would stick around and be good enough to help me sort access to it and tell me if i now have it [see previous para]

thanks

• This reply was modified 4 years, 5 months ago by qaz.
• This reply was modified 4 years, 5 months ago by qaz.

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[Alex5723]

qaz wrote:

Alex5723 wrote:

qaz wrote:

ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

Signing in to Google has nothing to do with Apple.

If you haven’t download the driver file yet you can download from here :

https://www11.zippyshare.com/v/aWvp7Xyx/file.html

ps. Never got any marketing offers from Apple/iTunes in the last 10 years.

• This reply was modified 4 years, 5 months ago by Alex5723.

sorry u lost me , am signed in to apple . google was/is an access issue. followed that link just now and its forbidden, last time i tried google tried to make me sign in , as i said then ive never done/seen that, it may be a scam

as i said further back i now have the usb driver visible in windows since i got the other  itunes version, is is that what i’m suppose to be downloading?

id luv to download it if i still need it, if u would stick around and be good enough to help me sort access to it and tell me if i now have it [see previous para]

thanks

• This reply was modified 4 years, 5 months ago by qaz.
• This reply was modified 4 years, 5 months ago by qaz.

well i have about 70 emails trying to sell me features and other c*** i dont want all from apple. they may span back years. Ive never signed in to apple until i was told here to do it

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qaz wrote:

well i have about 70 emails trying to sell me features and other c*** i dont want all from apple.

Post a screenshots of such emails from Apple.
Could it be that your AppleID has been hacked ?

If your iPhone is acknowledged when connected to your PC then you don’t need the USB driver.

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Alex5723 wrote:

qaz wrote:

well i have about 70 emails trying to sell me features and other c*** i dont want all from apple.

Post a screenshots of such emails from Apple.
Could it be that your AppleID has been hacked ?

If your iPhone is acknowledged when connected to your PC then you don’t need the USB driver.

yeas it is seen  but it thinks there nothing on my phone in any folder .

do u really want the screen shot?, im going to remove my membership to i cloud soon as i can. the mail looks genuine, also lots from applesupport@inside apple  etc. i don’t know why there offering free support

i was right they go back 7 years ha ha

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qaz wrote:

im going to remove my membership to i cloud soon as i can.

With no iCloud account you can’t backup/restore your iPhone in case of crash…

Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

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Alex5723 wrote:

qaz wrote:

im going to remove my membership to i cloud soon as i can.

With no iCloud account you can’t backup/restore your iPhone in case of crash…

Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

ah, i assumed it was to the pc, interesting. anyway i wont be using backup the phone is not my main one, i just want to be able to get pics of it

whats next for me to try?

dont forget it asks to trust my pc every time it connects and Ive tried all fixes

thanks
h

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qaz wrote:

Alex5723 wrote:

qaz wrote:

im going to remove my membership to i cloud soon as i can.

With no iCloud account you can’t backup/restore your iPhone in case of crash…

Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

ah, i assumed it was to the pc, interesting. anyway i wont be using backup the phone is not my main one, i just want to be able to get pics of it

whats next for me to try?

dont forget it asks to trust my pc every time it connects and Ive tried all fixes

thanks
h

If I remember correctly, I had to go into settings on my desktop iTunes to allow automatic log-ins.

I am on a almost 10 year old Win7Pro-64 PC that is running the newest version of iTunes. No problems. I use iTunes ONLY to transfer my existing MP3 rips to the iPad and a few to my iPhone. I do not have any music on iCloud as I only have the basic iCloud. I also do not backup photos to iCloud. I have excluded music, email, photos, and messages from the automatic iCloud backups of the phone and iPad. I move images and music to my main PC (Linux) and the Win7Pro-64 PC HDD and SSD and also have a USB HDD backup.

When I installed iTunes it nagged about iCloud for PC, but I dismissed them and in the Apple Software updater and the told it to ignore all software EXCEPT iTunes.

Another thing you may have to check is your iPhone settings, as to what you are allowing to be automatically backed up to iCloud, etc.

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Bill C. wrote:

qaz wrote:

Alex5723 wrote:

qaz wrote:

im going to remove my membership to i cloud soon as i can.

With no iCloud account you can’t backup/restore your iPhone in case of crash…

Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

ah, i assumed it was to the pc, interesting. anyway i wont be using backup the phone is not my main one, i just want to be able to get pics of it

whats next for me to try?

dont forget it asks to trust my pc every time it connects and Ive tried all fixes

thanks
h

If I remember correctly, I had to go into settings on my desktop iTunes to allow automatic log-ins.

I am on a almost 10 year old Win7Pro-64 PC that is running the newest version of iTunes. No problems. I use iTunes ONLY to transfer my existing MP3 rips to the iPad and a few to my iPhone. I do not have any music on iCloud as I only have the basic iCloud. I also do not backup photos to iCloud. I have excluded music, email, photos, and messages from the automatic iCloud backups of the phone and iPad. I move images and music to my main PC (Linux) and the Win7Pro-64 PC HDD and SSD and also have a USB HDD backup.

When I installed iTunes it nagged about iCloud for PC, but I dismissed them and in the Apple Software updater and the told it to ignore all software EXCEPT iTunes.

Another thing you may have to check is your iPhone settings, as to what you are allowing to be automatically backed up to iCloud, etc.

i have same pc as u. if i reset the phone to fix the asking to trust nonsense  every time will a backup restore replace all numbers/letters i need to connect to router

thanks

Reply | Quote

qaz wrote:

i have same pc as u

gaz, please don’t quote the entire post. You can highlight a section of text and then click the Quote button.

cheers, Paul

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does anyone know what things i lose if i reset the phone and which things the backup will restore

thanx

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If you reset your iPhone wiping all apps and data you lose will everything and get the iPhone in the state as new.
If you made a backup to iCloud or locally on your PC, restore will bring back everything.
If you created an encrypted local backup you will get your passwords, health… too.

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