Although this involves both Word & Outlook I am fairly certain the solution lies in word so I am only posting here.
For years I have been vaguely irked that when I use the Insert Address button on my toolbar the address always includes United Kingdom as the last line. Most of my contacts are in the UK as am I and therefore it is a pain to remove it.
Having a free half hour today I tried to do something about it. According the the MS Knowledge Base I have to create a new autotext entry called AddressLayout. I did this as follows
{} {PR_SURNAME>
}{
}{
}{}
Now when I try to use the Insert Address button all I get is the name. It is not the end of the world as I can revert to the default (including the UK) by removing the autotext entry but can anybody tell me where I am going wrong?