Should you have issues with the OS or something isn’t quite working as intended and an image restore doesn’t help, it’s always good practice to do these checks before submitting a support post for askwoody troubleshooting,
It’s as easy as a,b c…with a bit of time.
Firstly, save your work/ data and close running applications to achieve minimal disruption whilst executing commands.
TIP: You may wish to backup your personal data at this point..
Note: Timescale, allow good time to complete as this is hardware dependant, i.e. will longer to complete on older devices.
TIP: In order to ‘Run as Administrator’, right-click the respective shortcut whether Cmd prompt or Powershell and input your password.
(a) Checking and fixing the storage device integrity:
Within a Cmd prompt (Run as Administrator) and input the following:
chkdsk /f
A system restart is required to invoke the chkdsk at start-up.
(which takes a while to finish..)
(b) Refresh/ Clean-up of OS Image:
Note:must be internet connected for this next command:
Within Cmd prompt or Powershell (Run as Administrator)
and input the following
DISM /online /cleanup-image /restorehealth
followed by the [ENTER] key.
a good time for a human liquid refreshment..?
TIP: When DISM check is complete, do not close the open window in use.
(c) Check filesystem integrity:
Within that open window, input the following:
sfc /scannow
followed by the [ENTER] key.
If violations are reported, close the Cmd prompt or Powershell window and restart the device ASAP so that the OS can self-heal during the restart.
if issue(s) still persist after a restart, do not hesitate to create a support query in the appropriate askwoody Operating System catagory.
TIP: If the issue(s) have been resolved, it would be a good time to create an image backup of the OS…especially when close to approaching ‘Patch Tuesday’s’.
