Incomplete uninstall?

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I uninstalled a trial version of an adblocker a couple months ago but kept getting errors in Event Viewer referring to it so finally went on a hunt through my computer & found a couple folders in Programs (x86). Can I just delete those folders & be done with it?

Thanks,
grits

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Have you tried using CCleaner to find the leftovers. Whenever I uninstall anything I then check in the Registry portion of CCleaner for any leftovers to that app.

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I won’t touch anything ‘Registry’, I don’t know enough about computers to be able to fix something that goes goofy.

However, friend of mine did delete the contents of Prefetch & he also did the CCleaner Registry 2 wks ago but it’s been since that I found those folders.

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Windows probably expects to find the software but the files have been removed. The details Windows uses are contained in the Registry, so Medico’s advice is your best option.

cheers, Paul

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As I said in my reply to Ted, my friend ‘did’ the CCleaner Registry clean but the folders are still there. Is it because all that was deleted from both Prefetch & CC Reg. clean is still sitting in my Recycle Bin? I’ve left it there ‘just in case’ there was a problem with my PC due to deletion of prefetch files. Am enclosing shot of folders.

Thanks.

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Un-install won’t remove files it didn’t create. If the program put files in quarantine they will remain until you delete them manually.
Some programmers do include a proper clean up routine in their software, lots don’t.

cheers, Paul

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So the short answer is ‘yes, it’s safe to just delete those 3 folders’?

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The short answer is “probably”.

cheers, Paul

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To expand on Paul’s reply, if you have uninstalled the underlying program, then any folders left behind are orphans that are not related to any other program and, thus, safe to delete. If they are being used by another program, Windows will let you know when you try to delete them and won’t allow you to. Also, the uninstall routine should have told you if any files where “shared” and asked if you wanted to remove them or not.

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As good as it is, CCleaner will miss some registry details. When I have problems doing a complete uninstall, I first look for any left over folders. They could be in “Programs” or tucked a way in “Documents and Folders”. After deleting them, I run “Registrar Registry Manager’ – freebee from Resplendence – and search for left-over registry entries. This program is fantastic. It will find whatever has been left behind, and you can then safely remove the bits. Eg. Norton is one of the hardest programs to completely remove. It tucks files away in at least three places on the hdd, and, even using the Norton uninstaller, will leave more than 1 hundred bits in the registry. Registrar Manager found all of them. Can highly recommend even for a novice.

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Next time use e.g. Iobit Uninstaller. It will remove the leftover.

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Next time use e.g. Iobit Uninstaller. It will remove the leftover.

Absolutely correct! When you click un-install, it creates a restore point, then un-installs and then offers to do a Powerful scan of leftover registry entries. A dialog box shows the resulting entries and you can choose to delete all or any or none.

Great program.

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Me, I would delete them.

If it really scares me, I would first rename the folders (especially since they are orphans apparently) and use the computer as normal for the next week or so. If anything in them is important, you’ll know it by then, and rename them back to the original names … just putting xxx’s in front of the existing name should be sufficient for the rename.

But then again, that would be MY call … for me.

I have used the paid version of http://www.ursoftware.com/ and have been completely happy with the way it uninstalls software … All my uninstallations are done with it.

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You could go ahead and delete those folders. But don’t empty your recycle bin till you have checked for a few days that nothing is broken as you can right click the files in RB and choose restore if problems occur.. If want could copy all the folders to a memory stick noting the locations they were placed. then if problems copy them back to their original places

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Hi,

Next time you install any trial or freebee program, create a Restore Point before you even download or open the program, you won’t know whether or not it contains malware or not.

After that , if you uninstall;
reboot,
use Restore Point to get you back to where you were before;
If you can’t use Restore Point, DON’T mess with any of this type of program in the first place;

Only a putz does that…………

Live in hope,
Spottyginger

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Revouminstaller free version or paid does a really good job of uninstalling and if choose advanced uninstall will run the programs normal uninstall routine then you can tell it to look for leftovers. The good thing with Revo is lists all things it finds so you can check before ticking remove all or only some of what it finds.
I personally just tell it to delete all and have never had a sigle problem. It also has an option to force uninstall where the uninstall routine for the program is missing or corrupt.

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In addition to Clive’s advice; be aware that sometimes the MSI or whatever the application/program is using to uninstall with – will ask for a reboot. Revo will forget all folders, registry entrants, and other file paths, if you reboot. I don’t know what most people do at this point, but the Pro version of Revo can scan all changes made while installing a program – so after reboot it can pick up where the previous uninstall left off. This can be much easier for newbies to figure out. Revo is pretty intuitive to use, if you don’t get in a hurry and miss a step.

I’m not a shill, but Revo is recognized industry wide as a good utility to use – as far as registry cleaners go, many techs promote JV16 by MaceCraft. Checking the user reviews at CNET can go a long way toward easing any concerns folks may have with unfamiliar programs like this.

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In addition to Clive’s advice; be aware that sometimes the MSI or whatever the application/program is using to uninstall with – will ask for a reboot. Revo will forget all folders, registry entrants, and other file paths, if you reboot. I don’t know what most people do at this point, but the Pro version of Revo can scan all changes made while installing a program – so after reboot it can pick up where the previous uninstall left off. This can be much easier for newbies to figure out. Revo is pretty intuitive to use, if you don’t get in a hurry and miss a step.

I’m not a shill, but Revo is recognized industry wide as a good utility to use – as far as registry cleaners go, many techs promote JV16 by MaceCraft. Checking the user reviews at CNET can go a long way toward easing any concerns folks may have with unfamiliar programs like this.

As Revo instructs, DO NOT REBOOT when the program’s own uninstaller asks you to do so. Most of the time, it will not stop the unisntall process to delay restarting until after all 4 levels of Revo’s process are completed. The time to reboot is AFTER Revo has finished all of its processes.

-- rc primak

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As long as it’s x86, the program and anything Windows might be tripped up by should be gone after a Level 4 Revo Uninstaller complete run. For 64-bit Programs, Revo Pro (paid) might be needed.

As for the present situation, I agree — delete but keep the Recycle Bin copies for awhile.

-- rc primak

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Greetings!
I use Revo Uninstaller (free), which will usually clean up most, if not all, of the stuff left in the Registry and on the disk.

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I feel we should tell our readers HOW TO AVOID these dubious (at best!) pieces of
s&*t software and NOT TO USE them at all.

If you don’t want to see ads all you need to do are IMHO only FOUR simple steps:

#1: DO NOT USE Internet Explorer; use Firefox or Chrome instead.

#2: Use Adblock Plus(a browser add-on) with two block lists: Easylist and Fanboy’s.

#3: Use WOT (another add-on).

#4: Use Common sense, a tricky one; it requires to think before clicking.

And maybe a little self education (it’s called learning) might help as well. ALL the information you’d ever want is out here on the Internet for free, for the asking and for those who want to learn; but you have to ask…

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I’m not going to even try to do individual replies.

1. It wasn’t a ‘fly-by-night’ program, it’s part of SuperAntiSpyware which I see recommended a lot, I’m not a complete ‘putz’, only partial. I have been using WOT for a couple or so years.

2. I did delete the 3 folders ( see post #5), they were in Program Files(x86), on 10/22. They’re still in Recycle Bin ( & listed there as Empty ).

3. My machine has been booted up or rebooted since then & I still have the Event Viewer error. I don’t think it’s a life or death matter, it just bugs me. I’m a 68 yr.old granny that tries to keep clutter down to a minimum.

Thanks again,
grits
I did have Revo once but was unsure of it’s registry part, but am thinking seriously about getting it back, then maybe re-install SuperAdBlocker just so I can use Revo on it.

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If you are still being plagued by leftover references, another option might be to re-install the offending program (same version as before), then use an uninstaller such as Revo to thoroughly uninstall it, including leftover registry entries and orphaned files.

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oops, I don’t remember what version it was, only that it was a ‘trial version’ & now that I’ve done so much deleting in trying to get rid if it, the only reference (other than the 3 empty folders in RB) I see in machine is the install & uninstall dates in the list of System Restore in CCleaner. That was back in mid August & I really don’t think I want to restore my PC back that far & have to go thru all the re-installing of Windows Updates that have been done since then. Or am I that much ‘in the dark’ as to how System Restore works?

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So the short answer is ‘yes, it’s safe to just delete those 3 folders’?

I’m not going to even try to do individual replies.

1. It wasn’t a ‘fly-by-night’ program, it’s part of SuperAntiSpyware which I see recommended a lot, I’m not a complete ‘putz’, only partial. I have been using WOT for a couple or so years.

2. I did delete the 3 folders ( see post #5), they were in Program Files(x86), on 10/22. They’re still in Recycle Bin ( & listed there as Empty ).

3. My machine has been booted up or rebooted since then & I still have the Event Viewer error. I don’t think it’s a life or death matter, it just bugs me. I’m a 68 yr.old granny that tries to keep clutter down to a minimum.

Thanks again,
grits
I did have Revo once but was unsure of it’s registry part, but am thinking seriously about getting it back, then maybe re-install SuperAdBlocker just so I can use Revo on it.

oops, I don’t remember what version it was, only that it was a ‘trial version’ & now that I’ve done so much deleting in trying to get rid if it, the only reference (other than the 3 empty folders in RB) I see in machine is the install & uninstall dates in the list of System Restore in CCleaner. That was back in mid August & I really don’t think I want to restore my PC back that far & have to go thru all the re-installing of Windows Updates that have been done since then. Or am I that much ‘in the dark’ as to how System Restore works?

Welcome to the Lounge Grits, by the way!

I don’t blame you for being persnickety about this issue: I’m the same way!

You are right about restore, but for me, it is no problem to fully update after a restore. Just my 2 cents. The advice to reinstall the program and use Revo sounds best to me; but I’ve had experience using email support through SuperAdblocker.com because I own a license to SAS, and it is pretty good. They have a diagnostic file they can provide that will help the developers find out what is ticking the wrong way in your situation. I get pretty quick replies from them – but you can always look at their forum as well.

My license only cost 9 dollars or so and it says “Lifetime”, so maybe your version is as economical? I use Super Anti-Spyware, and am not familiar yet to their other products. They also have 32 bit and 64 bit cleanup/uninstaller tools over there, that are available for freebees too! Your mileage may vary for your particular product.

From everything I read SAS does nothing for users who run as limited accounts with restricted rights, so you only benefit if you run as Administrator all the time – which I never recommend. I only recommend the free one to my clients on a budget, and that is because of the crazy fast but thorough scanner SAS exhibits. It has become a requirement in my combat tool kit for malware.

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Looking at your screenshot, which is a bit indistinct, it appears to be reporting event ID 7026 for a driver called SABKUTIL, which fails to load at startup. Assuing that is correct, and that these messages are your problem, here’s a suggested method to get rid of them.

Go to Device Manager: Control Panel > System > Hardware > Device Manager.

Click on View > Show hidden devices.

Look through the list for SABKUTIL. If you don’t see it, look for a yellow warning flag or a yellow question mark, and expand that leg.

If you have found SABKUTIL, right click on it and disable it, then exit from Device Manager and reboot your system. If the event warning has now stopped, go back into Device Manager and delete it.

If you did not find SABKUTIL, or if you did find it and did the above, but the event warning is still there, you will need to edit the registry. If not comfortable with that, you will just have to ignore the messages, which (I think) only occur at startup? They are really of no consequence, but I can understand that they bug you .

If willing to edit the registry:

Start > Run > Regedit

Expand HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services

Click on Services, so the word is highlighted, then go up the top to Edit > Find

In the search box, enter SABKUTIL. Make sure all categories are ticked (keys, values, data), then click on Find Next

If found, right click on it and Export it (this is a backup in case you need to restore it later). It will create a .reg file in a location of your choice.

Once backed up, right click it again and delete it

Close out of Regedit and reboot. With any luck, it will now be fixed.

If you could not find SABKUTIL as described above, quit out of Regedit without changing anything, and then start it again. Without expanding anything, just click on Edit > Find, and repeat the search. This will search the entire registry, which will take a few minutes. If found, export it and then delete it as described above, quit Regedit and reboot.

If still not found, I am at a loss, sorry.

In any event, you can empty the recycle bin if nothing wants to use those files.

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Nothing in Device Mgr. & I’ve never done anything in Registry. It scares me. I’m not sure what more would make the screen shot distinctive so am gonna try to paste in the results of VEW. It contains all of my Event Viewer.

Vino’s Event Viewer v01c run on Windows 2008 in English
Report run at 27/10/2012 1:57:05 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
‘Application’ Log – Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
‘Application’ Log – Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: ‘Application’ Date/Time: 26/10/2012 9:33:31 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: iexplore.exe, version: 9.0.8112.16450, time stamp: 0x503723f6 Faulting module name: WOT.dll, version: 12.8.2.0, time stamp: 0x501a9905 Exception code: 0xc0000005 Fault offset: 0x000163e2 Faulting process id: 0xfa8 Faulting application start time: 0x01cdb3c189f55c58 Faulting application path: C:Program Files (x86)Internet Exploreriexplore.exe Faulting module path: C:Program Files (x86)WOTWOT.dll Report Id: c941fad8-1fb4-11e2-8a81-f80f413bc60f
Log: ‘Application’ Date/Time: 25/10/2012 2:15:25 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: iexplore.exe, version: 9.0.8112.16450, time stamp: 0x503723f6 Faulting module name: WOT.dll, version: 12.8.2.0, time stamp: 0x501a9905 Exception code: 0xc0000005 Fault offset: 0x000163e2 Faulting process id: 0xe48 Faulting application start time: 0x01cdb2ba839e4020 Faulting application path: C:Program Files (x86)Internet Exploreriexplore.exe Faulting module path: C:Program Files (x86)WOTWOT.dll Report Id: 6ad8a188-1eae-11e2-8a81-f80f413bc60f
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
‘Application’ Log – Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
‘System’ Log – Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
‘System’ Log – Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: ‘System’ Date/Time: 25/10/2012 2:00:20 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: SABKUTIL
Log: ‘System’ Date/Time: 24/10/2012 12:34:30 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: SABKUTIL
Log: ‘System’ Date/Time: 23/10/2012 6:14:57 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: SABKUTIL
Log: ‘System’ Date/Time: 22/10/2012 10:29:46 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: SABKUTIL
Log: ‘System’ Date/Time: 22/10/2012 10:29:45 PM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The SAS Core Service service failed to start due to the following error: The system cannot find the file specified.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
‘System’ Log – Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: ‘System’ Date/Time: 27/10/2012 1:03:00 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 27/10/2012 1:03:00 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 27/10/2012 1:03:00 PM
Type: Warning Category: 0
Event: 17 Source: i8042prt
The device sent an incorrect response(s) following a keyboard reset.
Log: ‘System’ Date/Time: 25/10/2012 2:00:07 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 25/10/2012 2:00:07 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 25/10/2012 12:30:55 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 25/10/2012 12:30:55 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 25/10/2012 12:30:55 PM
Type: Warning Category: 0
Event: 17 Source: i8042prt
The device sent an incorrect response(s) following a keyboard reset.
Log: ‘System’ Date/Time: 24/10/2012 11:34:05 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 24/10/2012 11:34:05 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 24/10/2012 11:34:05 PM
Type: Warning Category: 0
Event: 17 Source: i8042prt
The device sent an incorrect response(s) following a keyboard reset.
Log: ‘System’ Date/Time: 24/10/2012 11:01:44 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name tiger.vizu.com timed out after none of the configured DNS servers responded.
Log: ‘System’ Date/Time: 24/10/2012 10:58:33 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 24/10/2012 10:58:33 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 24/10/2012 10:58:33 PM
Type: Warning Category: 0
Event: 17 Source: i8042prt
The device sent an incorrect response(s) following a keyboard reset.
Log: ‘System’ Date/Time: 24/10/2012 12:34:20 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 24/10/2012 12:34:20 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 23/10/2012 6:14:45 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.
Log: ‘System’ Date/Time: 23/10/2012 6:14:45 PM
Type: Warning Category: 0
Event: 19 Source: i8042prt
Could not set the keyboard typematic rate and delay.
Log: ‘System’ Date/Time: 23/10/2012 4:32:00 PM
Type: Warning Category: 0
Event: 20 Source: i8042prt
Could not set the keyboard indicator lights.

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This clarifies that the culprit is indeed SABKUTIL, which is a component of SuperAdBlocker. That’s what you tried to uninstall?

There’s another thing you could try. The error message is saying that the system is trying to load a driver called SABKUTIL at startup time, but is unable to do so – probably because the actual file has been deleted, but there is still a reference to it in the registry.

I can understand your reluctance to fiddle with the registry, as one false move there could ruin your computer. But you may be able to stop the system from trying to load SABKUTIL. Do you know about a program called Autoruns? This is a little program which will list out everything which wants to run at startup time, and it gives the options of disabling or deleting any item. If you don’t have it already, you can download it from http://technet.microsoft.com/en-au/sysinternals/bb963902.aspx . It will come as a zip file, which you will have to unpack, but once you have the executable file, autoruns.exe, you can just run it – there’s no installation.

Run the program, wait until it has finished scanning your system (it will say “ready” when finished), and then click on the “everything” tab. On the top menu, go to File > Find, and in the search box, type in SABKUTIL and click on Find Next. With any luck, it will find an entry. If it does, remove the tick from the left hand side of the line, quit out of Autoruns, and reboot. That should fix it. If it does, go back into Autoruns, find the unticked entry for SABKUTIL, right-click the line, and delete it.

Just be careful when using Autoruns, because you could accidentally disable or delete something else. If it doesn’t find an entry for SABKUTIL, just quit without doing anything

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This clarifies that the culprit is indeed SABKUTIL, which is a component of SuperAdBlocker. That’s what you tried to uninstall?

There’s another thing you could try. The error message is saying that the system is trying to load a driver called SABKUTIL at startup time, but is unable to do so – probably because the actual file has been deleted, but there is still a reference to it in the registry.

I can understand your reluctance to fiddle with the registry, as one false move there could ruin your computer. But you may be able to stop the system from trying to load SABKUTIL. Do you know about a program called Autoruns? This is a little program which will list out everything which wants to run at startup time, and it gives the options of disabling or deleting any item. If you don’t have it already, you can download it from http://technet.microsoft.com/en-au/sysinternals/bb963902.aspx . It will come as a zip file, which you will have to unpack, but once you have the executable file, autoruns.exe, you can just run it – there’s no installation

Run the program, wait until it has finished scanning your system (it will say “ready” when finished), and then click on the “everything” tab. On the top menu, go to File > Find, and in the search box, type in SABKUTIL and click on Find Next. With any luck, it will find an entry. If it does, remove the tick from the left hand side of the line, quit out of Autoruns, and reboot. That should fix it. If it does, go back into Autoruns, find the unticked entry for SABKUTIL, right-click the line, and delete it.

Just be careful when using Autoruns, because you could accidentally disable or delete something else. If it doesn’t find an entry for SABKUTIL, just quit without doing anything

Sorry it took me sooo long to finally download Autoruns & post back. Got it done yesterday. Mine must be a newer version than you have because the ‘Everything tab’ was preselected (I guess) so I just did the scan without selecting anything & it did find 2 entries for SABKUTIL. I unticked both, rebooted, looked in Event Viewer & that Error is gone. I haven’t gone back to Autoruns yet to delete, want to run the machine a day or two first.
Thankyou.

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I am familiar with Super Antispyware and its issues with the Utilities (in the case of Super Adblocker, these are SABKUTIL). As with SAS, SAB has had issues relating to the Windows services installed (or not) when these Utilities are first installed. Sometimes several version upgrades go by without a resolution. A further complication is that yours was a free trial, and therefore is unsupported at the Super Adblocker site.

SABKUTIL should have at least one associated Windows Service which needs to be stopped in order to remove the program completely. I would recommend if possible downloading and installing the free trial again. Then, using RevoUninstaller, Level 4, try to remove it completely. Revo usuallly (but not always) stops the Services associated with running programs during its removal and cleanup process.

But if a Service was never installed properly, and is running but not in the way it is supposed to be running, the program’s own uninstaller may have difficulty stopping and removing the Service. I fear this is what has happened here.

Since removing a Windows Service is beyond my technical knowledge, I leave it to others here to explain how to identify, kill and remove the Service(s) associated with Super AdBlocker. Then all the remaining SAB components should be allowed to be removed.

-- rc primak

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Are the SAS Cleanup Tools any good for SAB? I don’t know, honestly. We are not talking about their antispyware program here — only their ad blocker.

BTW, ALL AV/AS scans should be run as Full Scans once a month and Quick scans weekly, always from an account with full administrator privileges. Otherwise, user accounts may not be fully scanned. And Quick Scans should also be done weekly for EACH Account, as the Registry and Active Processes will vary by user.

A good antispyware program can run these scans and remove or quarantine items which can only be found by scanning from limited or guest user accounts. If not, this is a serious flaw in our present security programs. MSE can run from a limited account.

Online scanners often don’t care what type of account you are running them from.

I don’t know if scanners like WDO which operate outside of the OS (from a bootable CD) can get at issues which show up during normal operations on a per-user basis. I assume there’s some way to do sufficient testing, but I am not sure how it can be done with the OS not running.

All of which is off-topic, as we are discussing removing the Super Adblocker program in its entirety. Nothing to do with Super Antispyware.

-- rc primak

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Are the SAS Cleanup Tools any good for SAB? I don’t know, honestly. We are not talking about their antispyware program here — only their ad blocker.

BTW, ALL AV/AS scans should be run as Full Scans once a month and Quick scans weekly, always from an account with full administrator privileges. Otherwise, user accounts may not be fully scanned. And Quick Scans should also be done weekly for EACH Account, as the Registry and Active Processes will vary by user.

A good antispyware program can run these scans and remove or quarantine items which can only be found by scanning from limited or guest user accounts. If not, this is a serious flaw in our present security programs. MSE can run from a limited account.

Online scanners often don’t care what type of account you are running them from.

I don’t know if scanners like WDO which operate outside of the OS (from a bootable CD) can get at issues which show up during normal operations on a per-user basis. I assume there’s some way to do sufficient testing, but I am not sure how it can be done with the OS not running.

All of which is off-topic, as we are discussing removing the Super Adblocker program in its entirety. Nothing to do with Super Antispyware.

Thanks Bob, but I only mentioned SAS because the support was pretty good for a cheap but effective product. That is what this guy needs is support so I deem it on topic.

Also thanks for the Revo instructions – I hardly ever read the instructions, so I wondered if it were better to simply wait and reboot later. I have a bad habit of not taking instruction that doesn’t include cartoons! :p I still like the install scan, I find it is very thorough.

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Thanks Bob, but I only mentioned SAS because the support was pretty good for a cheap but effective product. That is what this guy needs is support so I deem it on topic.

Also thanks for the Revo instructions – I hardly ever read the instructions, so I wondered if it were better to simply wait and reboot later. I have a bad habit of not taking instruction that doesn’t include cartoons! :p I still like the install scan, I find it is very thorough.

Fair enough, on both points.

There seem to be two types with technology — the RTFM type, and the NoManual type. I guess we know which type you are, and that is no insult.

-- rc primak

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Snap! I’ve been away from here too long & now with so many replies it’s gonna take me forever to read & reply back.

There was something posted about SAS which reminded me that I did have it also at the same time as SAB & ‘think maybe’ I Uninstalled both approximately the same time frame. Seems like there was a ‘leftover’ of SAS in Events also for a short time but now can’t remember what I did to resolve that one. :o, sorry, CRS big time.

As for doing a re-install to then use Revo, I don’t know the version,etc. that I had & have (except for the SABKUTIL) gotten rid of anything pertaining to either program other than a couple things I found recently but don’t know if that would help. I’ll try to post a shot of them. I did go into ‘Manage Add-ons’ & disabled it but still get the error in Events.

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I may not be able to ID all of your factors listed in your screen shots. But I just thought I’d mention that MBAM(Malwarebytes-Antimalware) got into a fight with some shady stuff Logitec put on my PC, and I’m darn glad it did. I first suspected something was wrong when I was paying my taxes online, and something was attacking the browser, probably trying to steal the details of my checking account, when Rapport stopped it cold, the mouse controls kept locking up and the browser would freeze. After an update a few minutes later MBAM slammed it hard! It was a PUP(potentially unwanted program) put in there with the driver or application files and was spying on my mouse movements and clicks I suppose. MBAM removed one of the programs involved called Trojan_fake_MS_notepad.exe – so then I used REVO to remove the first offender whose name I forget.

The only problem was it left the BHO object in my add ons, so I downloaded a fairly new program called SpyBHORemover from a reputable source and deleted the darn pesky BHO(Browser Helper Object) MBAM does a fairly good job of removing most of the flotsam and jetsome, but running CCleaner after all this did good cleanup of the registry leftovers.

You might Google some of the names of the objects you have in your browser to see which ones were legitimate. I’d ID them for you but I’m stretched for time right now. Gook luck!:)

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