Need some help:
Moving from Outlook 2003 on a XP Pro PC (tears being shed) to Outlook 2013 on a Win7 Pro PC.
Have two users defined on both PCs.
Using kb 2806550 as the how to.
Based upon the kb 2806550 I did the following:
Logged in user1
First time start up of Outlook, everything went well for user1.
At a later point.
Created user1MicrosoftOutlook, and copied the Outlook.nk2 (for user1) file into this folder.
Checked the profile name in outlook for user1, was correct.
Run: outlook.exe /importnk2
Everything imported properly.
Logged out from user1.
Logged in user2
First time start up of Outlook, everything went well for user2.
At a later point.
Created user2MicrosoftOutlook, and copied the Outlook.nk2 (for user2) file into this folder.
Checked the profile name in outlook for user2, was correct.
Run: outlook.exe /importnk2
Nothing is imported.
Figure I must be doing something really stupid, but can’t figure our what it is.
Is there a log or something I can look at that will tell me what is happening?
Have even gone so far as to completely delete and recreate user2.
Thanks
Tom