IMAP problems & cached messages (Outlook 2002 SP2)

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I am having problems with Outlook hanging more and more often. I use it to access an IMAP account, and it generally occurs when I change folders (often to one which has a lot of messages in it) and click on a message whose header has been retrieved, but the rest of it hasn’t. The status bar then says ‘Updating cached messages’ or something along those lines, and then nothing happens – I have to ctrl-alt-del it. I know this problem occurred in Outlook 2000, but haven’t seen a knowledge base article describing a similar problem with 2002. Does anyone know a potential cause / solution?

Thanks,

Alex

PS. I forgot to say that it is also now taking AGES to retrieve e-mails when it does manage it – and it never used to take so long. In fact, Windows seems to be very slow now full stop.
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I’ve only used Outlook Express for IMAP. I suspect, in fact, that the underlying bits and pieces of code might be the same between the two programs. In your searches, you might also look for any clues among articles on OE.

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I’ve only used Outlook Express for IMAP. I suspect, in fact, that the underlying bits and pieces of code might be the same between the two programs. In your searches, you might also look for any clues among articles on OE.

Reply | Quote