IE 9 displays pages incorrectly or freezes pages – what to do?

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I have been using IE 9 for a few weeks. It displays some pages incorrectly and other pages start to load but freeze. Here is an example of one that starts to load and freezes: http://usnews.msnbc.msn.com/_news/2012/02/09/10362722-us-licenses-first-nuclear-reactors-since-1978

It gets as far as showing the big colored area at the top, and part of the story headline, then freezes and I have to close the tab. Most of the story pages from that site do load ok but any that have that big wide colored area at the top don’t.

Some web sites load partially blank. For instance, the left side menu of the page may load fine but the right side that should display information is blank. In one case, a slide show that is supposed to be at the top will float above the page as you scroll the page down, so that the slide show stays in place on the screen and the page scrolls beneath it.

I don’t have any toolbars or weird plug-ins.

I am using Windows Home Premium 64 bit on an HP Pavilion laptop.

Poking around the MS website I found some repair tool for IE that I ran and it reported no problems found.

I followed the directions on the MS web site for trying to fix any problems and they didn’t fix it (it started out with disabling plug-ins and moved on to clearing the ssl cache and then other things).

Any idea what’s wrong and what I can do to fix it? Seems to me I read, maybe in Windows Secrets, that IE 9 is buggy.

These same pages render fine in Chrome. On another Windows 7 laptop, 32 bit, with IE 8, these pages also display properly.

Thank you –
Kelliann

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That page appears fine for me in IE9, which is not particularly buggy; perhaps you’re thinking back to a beta?

At Tools, Safety, do you have ActiveX Filtering checked? If so, you may need to click the blue barred circle icon at the right of the address bar to switch filtering off for each site.

Bruce

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Active X filtering was unchecked.

I went to Tools on the right side and clicked Developer Tools and started trying things one after the other. I found that if I set Browser mode on IE7 and Document Mode on Quirks The page would show without the massive graphic at the top and all the type was readable. If I changed Document Mode to IE 7, some of the type was not laid out properly.

On the other site I mentioned, I went to Developer Tools, and had to set browser mode and document mode on IE 7. Under the Disable menu item I had to check CSS – cascading style sheets – to disable them. All of the type on the page would then show up. Not laid out in any nice order, of course, mostly one item under the other.

I don’t understand this stuff, I just just change one thing at a time and see if it has any effect.

My IE 9 was installed by HP a month ago when I got the computer.

Kelliann

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On that specific site, choosing IE 9 mode, with the Developer Tools, does it work?

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On that specific site, choosing IE 9 mode, with the Developer Tools, does it work?

Neither site works in IE9 mode using developer tools.

I also tried going to Start/Search/ Internet explorer and then choosing IE 32 bit and IE with no add-ons. When you look for IE that way, it shows you all 3 options.

I also tried Toosl/options/advanced and checking and unchecking the item about rendering graphics (top item)

Here’s another that doesn’t work. http://redtape.msnbc.msn.com/_news/2012/02/10/10366774-airlines-secretly-cash-in-on-unused-tickets

Whenever there is that wide colored banner on the top that says advertisement in small letters in its right corner, the page freezes and won ‘t scroll. If I go back to IE 7 mode using dev. tools and IE 7 documents mode or quirks mode, I can see it. It takes away the ad. Just disabling images doesn’t work. The page has to be set back to IE 7,

I am considering uninstalling IE 9 and using Chrome to go get it and reinstall it.

Hmmm just tried the same page in Chrome. Seems that right under the word advertisement there is an ad that changes to a different ad each time you refresh the page.

That must be involved in this problem. Any ideas on what it could be??

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Hmmm just tried the same page in Chrome. Seems that right under the word advertisement there is an ad that changes to a different ad each time you refresh the page.That must be involved in this problem. Any ideas on what it could be??

JavaScript. See my previous post.

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I an make the above page work in IE9 mode and IE9 document mode if I click Disable Scripts under “Disable” when using Developer Tools. No little square ad appears on the top right, and any videos or images in the middle of the page that used a script do not appear. But images that do not require a script do appear.

I went to this page: http://photoblog.msnbc.msn.com/_news/2012/02/10/10370400-world-press-photo-of-the-year-awarded-to-samuel-aranda and it froze. I disabled scripts. It unfroze and I could scroll through it and look at the man’s pictures. Any box marked advertisement was blank. At the bottom of this page it says Launch Slideshow. I clicked it and went to slideshow page. In order to see this page I had to go to Disable and uncheck Scripts. When I did that the slideshow and ads appeared and the page worked normally. So on some pages, I have to have scripts disabled.On others they have to be enabled.

I must be closing in on what the problem is …. I just don’t understand enough to know what these hints are supposed to be telling me!!

Btw, enabling or disabling popup blocker under Developer Tools/Disable doesn’t make any difference. Also btw, I am writing these messages using Chrome. I really prefer Chrome but there are pages that it does not render properly and I like to use IE for those. Or, just anytime I want to. I will keep poking and seeing if there are any more clues.

Hoping someone here can interpret them. I am going to go see now if there is an updated Flash available from Adobe, just in case that’s involved.

OK I went to http://www.adobe.com/support/flashplayer/downloads.html — and IE popped up a message saying there was a problem viewing the page and that it refreshed using compatibility mode.

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That MSNBC page has a bunch of JavaScript functions, so that many parts of the page do not appear correctly if I disable Active Scripting at Internet Options, Security, Internet Zone, Custom level, Scripting.

So try resetting Security for the Internet Zone to Default level.

Bruce

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That MSNBC page has a bunch of JavaScript functions, so that many parts of the page do not appear correctly if I disable Active Scripting at Internet Options, Security, Internet Zone, Custom level, Scripting.

So try resetting Security for the Internet Zone to Default level.

Bruce

Default level is Medium High. I had already tried that but just tried again and it made no difference.

I am going to try rebooting. Sometimes it is a cure-all.

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Default level is Medium High. I had already tried that but just tried again and it made no difference.

I am going to try rebooting. Sometimes it is a cure-all.

It wasn’t a cure-all. But some grey tabs did show up on each side of that upper portion of the page. They can be used to get the next story or the last story.

I totally agree, should not have to mess with developer tools to get any page to work. That’s why I am still at this, trying to find a way to make it work without doing anything except clicking to get to a page. I see Ms has compatibility update #3 available. I will try installing that.

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I see Ms has compatibility update #3 available. I will try installing that.

For IE9? Compatibility View list update should be automatic for IE9, no installation required like IE8:

IE9’s faster, more capable Compatibility View List

Bruce

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I think probably a definition of freeze is required. If scripts are required for a given site interactivity, it’s not surprising that the site doesn’t work properly.

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So try resetting Security for the Internet Zone to Default level.

..

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It shouldn’t be necessary to mess around in developer tools to get ANY page to appear as intended.

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It shouldn’t be necessary to mess around in developer tools to get ANY page to appear as intended.

Developer Tools just allow you to choose between 4 modes to display the page. It’s more versatile than compatibility mode.

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If your system is not up-to-date at least with IE patches you should install them all.

Sometimes other security software can interfere. What other security software are you running?

If you are running a router have you configured any blocking in the router?

Joe

--Joe

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If your system is not up-to-date at least with IE patches you should install them all.

Sometimes other security software can interfere. What other security software are you running?

If you are running a router have you configured any blocking in the router?

Joe

Joe – no blocking in the router.

IE was installed by HP prior to my buying the computer a month ago. I checked Windows update today and all updates available are installed.

Security software is Norton Anti Virus 2012.

Kelliann

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I told IE in tools/internet options/ Advanced to tell me about every script error. This time, for the first time, a white box loaded under the word advertisement on the right and a window popped up telling me of the following error. I don’t know what it means, do you?

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Tablet PC 2.0)
Timestamp: Fri, 10 Feb 2012 16:49:59 UTC

Message: ‘Array’ is undefined
Line: 4
Char: 3
Code: 0
URI: http://ad.doubleclick.net/adj/N5778.132587.7044782818321/B6256521.187;sz=300×250;dcopt=rcl;click0=http://wrapper.g.msn.com/GRedirect.aspx?g.msn.com/2AD0006W/8000000000068796.1?!&&PID=9813770&UIT=G&TargetID=100108602&AN=1124682092&PG=NBCMSN&ASID=182cb45fe4b747c4a5a2aa8fe1b3fec3&destination=;ord=1124682092?

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Do you have a popup blocker or a script blocker? I would say one of those seems to be creating issues…

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Do you have a popup blocker or a script blocker? I would say one of those seems to be creating issues…

Ruirib,

How do I add a screen capture to a post? I tried to paste one in but it won’t show up. Went to advanced message box but it did not show me something that would seem to allow me to just make a screen capture and paste it into the message box. Do I have to save it somehow and attach it? I only know how to get it on the clipboard and then paste it, say into a word .doc and attach as file.

Don’t have a third party popup blocker that I know of. I can disable IEs popup blocker in Internet Options and also can do it in Developer Tools but does not seem to make any difference if enabled or disabled.

Script blocker — don’t know of any but then again, I know so little. If there is one in IE Options, tell me what to enable or disable and I will try it.

Security settings in Internet Options tab is set to “default” – medium high.

I just tried going to the Privacy tab in options and setting it to accept all cookies and turned off the popup blocker. I then went to this page http://worldnews.msnbc.msn.com/_news/2012/02/10/10369793-report-saudi-arabia-to-buy-nukes-if-iran-tests-a-bomb and this error below showed up, and the cursor turned into a 2 headed arrow and would not change. Page won’t scroll, no links are live.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; BRI/2; .NET4.0C)
Timestamp: Fri, 10 Feb 2012 18:45:03 UTC

Message: ‘Array’ is undefined
Line: 4
Char: 3
Code: 0
URI: http://ad.doubleclick.net/adj/N5778.132587.7044782818321/B6256521.187;sz=300×250;dcopt=rcl;click0=http://wrapper.g.msn.com/GRedirect.aspx?g.msn.com/2AD0006W/8000000000068796.1?!&&PID=9813770&UIT=G&TargetID=100108602&AN=1748517580&PG=NBCMSN&ASID=60996177026244e9b94ba80ef3b1e2c1&destination=;ord=1748517580?

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User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0;

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0;

You’re not using IE9 as IE9 then?

If you were that would be: User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0)

Are you also switching between using IE 32-bit and 64-bit?

I would bet that if you Reset Internet Explorer Settings at the bottom of Internet Options, Advanced tab then those pages would appear just fine with IE9 defaults:

How to reset Internet Explorer settings

Bruce

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You’re not using IE9 as IE9 then?

If you were that would be: User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0)

Are you also switching between using IE 32-bit and 64-bit?

I would bet that if you Reset Internet Explorer Settings at the bottom of Internet Options, Advanced tab then those pages would appear just fine with IE9 defaults:

How to reset Internet Explorer settings

Bruce

Bruce, I already reset it, as described above, a few hours ago but it made no difference. I have switched among 64 bit, 32 bit, and IE with no add-ons, and all of them have the problem I’ve been describing.

Here is an error from a couple of minutes ago – I had just switched from IE 9 to IE 9 Compatability view:
Webpage error details

User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
Timestamp: Fri, 10 Feb 2012 19:52:50 UTC

Message: ‘isNaN’ is undefined
Line: 92
Char: 11
Code: 0
URI: http://ad.doubleclick.net/adj/N5778.132587.7044782818321/B6256521.187;sz=300×250;dcopt=rcl;click0=http://wrapper.g.msn.com/GRedirect.aspx?g.msn.com/2AD0006W/44000000000069372.1?!&&PID=9769491&UIT=G&TargetID=100108602&AN=1395261511&PG=NBCMSN&ASID=e5c59af633ed478c9139ab44114335ce&destination=;ord=1395261511?

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The easiest way I have found to add a screen capture is to use Prt Sc button to capture what you wish to post, then paste into Paint. In paint you can crop the section you want, highlight, add text, boxes, etc, save (I usually save to my desktop to find it easily). In the Reply box, choose Go Advanced, choose the paperclip (above) or Manage Attachments (below) and follow the instructions. I hope this helps.

One other thing you might find nice, instead of pasting a URL for a link, you can turn a text word or string into a link with the globe looking icon. Just Highlight a word or group of words and click the Globe icon

29929-Hyperlink

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Thanks, Ted, for the screen capture pasting instructions. This shows the ad on the right did not load. Sometimes when I see this, I just see a circle spinning and spinning and then eventually the page goes black. If I try to enlarge the window by dragging, the page goes black. Most times, I don’t see any spinning circle, I just see a 2 headed arrow or a pointer and nothing more happens.

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No problem, glad it worked.

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Do you have a security app that could be interfering with the browser? I have IE 9 and all the sites you have posted links to here, work properly.

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Do you have a security app that could be interfering with the browser? I have IE 9 and all the sites you have posted links to here work properly.

I just disabled Norton Antivirus entirely and doing that didn’t help or change the situation. I keep noticing it seems to have something to do with doubleclick’s ads that are supposed to show up on the page. At least they are often named in the error messages.

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Do you have the IE 9 PopUp Blocker enabled? (I’m sorry if you have covered this previously) If not do so, and if so disable it just to try this.

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Do you have the IE 9 PopUp Blocker enabled? (I’m sorry if you have covered this previously) If not do so, and if so disable it just to try this.

I have tried it both ways.

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SOLUTION – TYPING ALL THIS HERE FOR OTHERS WHO ARE GOING CRAZY WITH IE 9 AND WEBSITES!

First I want to thank all you guys who stuck with me and helped. And Bruce R for the first clue that Java might be the problem.

As you saw above, IE9 did not work on some pages I needed to see. This is the conclusion of the saga.

After reading everyone’s comments a whole lot of times, I thought to check for Java installation. (BTW, why didn’t HP support think to ask to check that? Hmmm.) I discovered that HP had never bothered to install Java on the computer it sent to me. So my first step was: I installed first the 32 bit version of Javas and then followed exact instructions to install 64 bit Java (you have to save to a folder, shut down all apps and then install it).

A couple of basics:

1. If you go to the gear, top right, you will see DeveloperTools (F12 key for shortcut). Click it. At the bottom of the screen you will see a lot of menu items at the bottom of the browser. Two of them offer compatibility options for specific IE versions – 7, 8, 9, 9-compatibility, and “quirks” which helps deal with the bizarre stuff that can show up. You will also find a disable button – disabling scripts and/or cascading style sheets (CSS) can either let the page load or reduce it to its basics so you can see if it did actually load even though it seems frozen and will not respond if you uncheck CSS.

2. The other basic is how you tell if you have IE 64 or 32 bit running. Go up to Help/About. If it is the 64 bit it will say so to the right of the version. If it is the 32 bit it will say nothing. (Stupid, I know…. it should SAY 32 bit prominently). How to “find” the IE versions in Win 7: Start “Orb” (how cute, an “orb” (not). Then in the search box type Internet Explorer even though you already know where to find it without searching. The three versions on your machine will show up: IE 9 64 bit, IE 9 32 bit, and IE 9 Without Add-ons. Note that disabling add-ons may not help – especially if what you *need* is the add-on called Java or Adobe’s Flash.

Back to what I did:
I discovered I had to install Java. The amazing thing was, I could not even access the Java download page in IE 9 in spite of repeated tries in various modes (IE 7, 8, 9, etc.) . The button didn’t show up. Sometimes there was only a blank page. Disabling CSS worked but when I clicked the link that showed up it returned me to the page with no button. So I had to use Chrome to download it. If that happens to you, use IE to get to google.com, click MORE at the top of the page, find Chrome and download it. Then access the Java page on Chrome, read directions, download Java for 32 and then for 64 bit (yes you need both and close ALL apps including browser before installing 64 bit – I know I said that elsewhere but, it matters!).

If you have 32 and 64 bit browsers, you have to have a separate Java for each. Yes you do have both versions of IE: when you get IE 9 you automatically get both versions of IE.

Seeming success but not for long:
For a short while I installed Java for IE9, it worked on the MSN page. I could scroll. It did not freeze. BUT: now cnn.com, which had worked in IE8 mode, would freeze instead, no matter what “mode” I tried!

Broke again!:
I found a thread which told how to test your Java by using a link to Adobe (I think it was here in the Lounge), and I have done that test before with IE 6. So I tried it. Bang! Everything broke. I was back to IE 9 freezing the MSN page. CNN page would not even load – all I saw was a white page. Do not try this test if you still think you want IE 9!!!

OK, you won, I give up:
After fiddling around, I decided ok I’ve spent DAYS at this and I’ve done all that is possible, including disabling the virus scanner and even uninstalling Classic Shell which I had liked.

I googled for how to uninstall IE 9 and found this very specific step by step post: http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/uninstall-internet-explorer-9-and-reinstall/dceda8e4-010c-4691-aabe-b2a45f2a2e80

I did as it said (do not shut off your computer – shutting down and starting up takes many minutes) and when the computer restarted I discovered IE 8 64 bit had automatically downloaded and installed. A 32-bit IE 8 came with it automatically and can be found via the search box you get when you click start.

I checked all the pages I’d had trouble with and all worked. The MSN site loaded very slowly but other than that all the broken sites, including some I use for work that I didn’t even mention here, worked ok.

My CONCLUSION: To others who have IE 9 and have problems, if you can’t fix it within a day, give up (as much as I hate to say it) and follow the instructions at the link above to uninstall it. Make sure you have internet access first. Don’t worry – when you restart there will be a delay and message that windows is configuring something. It will have gotten IE 8 for you in 64 and 32 bit versions.

I think I will be happy with IE 8. I’d probably even be ok with IE 7.

IE 8 does have some issues with some web pages, apparently. In fact, looking for information for what I am typing right now, I just went to this page: http://www.liveperson.com/lp/java-help-a/?BanID=22489
And I received the error below in a popup window. The page did seem to go on and load normally with IE 8 though. Note, in Tools/Internet Options/Advanced I have the box checked that says to report script errors when they happen, otherwise I would never have seen that there was an error.

Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Tablet PC 2.0)
Timestamp: Sat, 11 Feb 2012 15:02:11 UTC

Message: Object doesn’t support this property or method
Line: 55
Char: 2
Code: 0
URI: http://liveperson-partners.s3.amazonaws.com/java/auto/java-experts.js

Live Chat did load normally after I clicked the chat button on the above page. Point is, they have chat available. I didn’t know that before.

But first before giving up – Check your control panel/Programs and Features (the dumb new name for Add/Remove Programs) and make sure Java was installed. If not, go here: http://www.java.com/en/download/manual.jsp Follow the directions exactly if you are downloading both the 32 and 64 bit.

If you run across a thread telling you how to test your Java to see if it is really there, *ignore* it. I found such a thread, tried it, and after that no matter what, the pages that had been fixed for a few minutes broke again and even rebooting didn’t fix it.

At any rate, it is not worth your time and blood pressure to continue to beat at IE 9 if it won’t work for you. Eventually web sites will accommodate it and bugs and glitches will be worked out and then you can try it again if you want. I did send a note to MSN web site to report whatever it was that affected my use of their site.

There was an article in Windows Secrets a while back suggesting everyone install IE 9. I would recommend the opposite if you need to have a reliable browser. It may work great for lots of people but it may not work for others or it could turn out that it works great until you get to one page you desperately need – and it freezes. And if you can’t afford that risk, then in my opinion it is better not to take it. I saw nothing about IE 9 that made it spectacular for my needs (research and news) and worth days of frustration trying to fix its problems.

Warning!!!! if you call HP tech support either ask for a higher level person right away or be very careful you don’t let them take control and start deleting things. They have no idea of
what is wrong so they just start deleting things off your hard drive. (Never even asked me the obvious: do you have Java installed. If *I* didn’t know to look for it, they should!) If they suggest going to the recovery partition say no or be very aware of your chances of losing important documents, email and projects. The guy I got wanted to go to my computer’s recovery partition to reinstall Windows. Ask them questions about what they are trying to do when they have you try various things. Before hitting delete, protest and see if they will try something different *first.* Sometimes they just go for the simple.

I spent several weeks recovering data from a broken hard drive and putting it on this computer. I had an awful problem with Word which finally got fixed. A lot of times these guys don’t tell you what they are doing or what it will mean to you – and in a blink you can lose everything you’ve been organizing and your emails too if you haven’t started your backups yet. Beware!!!!

Kelliann

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One more note – as I use IE 8, now — it shows script errors for lots of pages if you have turned on Internet Options/Advanced/ and then the request to be notified of script errors.

I was unable to retrieve a password for either facebook or twitter, I forget which, and had to paste the password change URL into Chrome to make the change. I was able to type in the changed password in IE 8 but when I went to submit it the script error came up and the page would not transmit the new password. After 2 tries, I gave up and used Chrome to do it.

I never had trouble with IE 6. As it got older and slower, it was an annoyance in that way, but it never kept me from doing anything. A very very VERY few sites bluster about how they no longer support IE 6. But that wasn’t quite true. I can only think of 1 that I used (to pay a bill) that refused to cooperate with IE 6. So it seems to me that as Microsoft “progresses”
with these versions to IE 10, 11 and beyond, they will continue to get more likely to fail on websites each time.

I don’t have fancy machines, or weird software or crazy tweaks. I am pretty much of a plain vanilla user with standard HP Pavilion laptops (3 of them, running XP Home SP 2, Windows 7 Professional 32 bit and this one, Windows 7 Home Premium 64 bit because HP refused to give me 32 bit). I suspect there’s a ton more people out there just like me but who aren’t members here or don’t post who also have problems with IE 8 and 9, and especially 9.

The xp machine is OLD – 2003 – and right now has a new used hard drive replacing the old IDE Seagate that crashed that held all my stuff. I replaced the drive and reinstalled Windows and HP software in case there is simply no way I can do something or other on one of these Windows 7 machines. I plan to reinstall again, on a much larger HD and add it to this Windows 7 machine because it has a second drive bay. I don’t know beans about how you boot to one or the other drive, but will be learning sometime in the future. As far as I’m concerned, XP was *the* best and the most reliable, and I don’t think I’m ever going to change my mind.

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There seems to be something that is causing Explorer to misbehave. Unless you have a specific need to use IE, Chrome is good enough for you not to worry too much about IE. I wouldn’t.

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Well, I just like to have everything working, and like to be able to switch from one browser to another if the display in one isn’t as good as it is in the other, or, if I can copy/paste a web page to save it for reference better if it comes from one browser from the other. For instance, if I want to copy and paste my bank balance from my browser to a draft email to save it for reference, it pastes better (more like the original page) if I use one browser than if I use a different browser.

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For instance, if I want to copy and paste my bank balance from my browser to a draft email to save it for reference, it pastes better (more like the original page) if I use one browser than if I use a different browser.

Strange way to save a web page. Save it directly from a browser as a complete web page (.htm) or web archive (.mht) and it gets stored locally exactly as it appeared on the web.

Bruce

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Observations:

(1) You beat me to the punch on Java Runtime. Also, check your Flash Player Active-X version at the Adobe test page (shows up on a Google Search for Test Flash Player Version).

(2) Many secure web sites like banks have blocked the ability to copy, paste or use any right-click function on their pages which display financial information. And saving these web pages results in a blank or empty display of the data. If your bank does not employ these security measures, it should.

(3) Never store financial or other sensitive information in an email message. This is an invitation to identity thieves, and yes, they can hack your email account. It doesn’t happen very often, but it only has to happen once to do irreparable harm. Store financial information off line. And maybe encrypted.

-- rc primak

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I am very disappointed in IE9. I am frustrated that it will not open up a pdf files from sites such as fidelity.com, and the habitual blank page that shows up before IE9 will display a hyperlink. All in all, a very poor browsing experience.

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… and the habitual blank page that shows up before IE9 will display a hyperlink.

I don’t understand that description of an issue. Could you elaborate?

Blank at first but then it works?

Bruce

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You have to install a pdf file plugin to display pdf files. There are several excellent choices. I use PDF-XChange Viewer. Others use Adobe Reader or Foxit Reader. Whatever your choice, it must be installed prior to viewing pdf files in your browser.

I do not understand the blank page unless you are talking about the short time it takes the browser to connect to the site of the hyperlink. I sometimes see a second of blank page until the linked page pops into view, but I do not believe the time is any less or more than Google Chrome 18 Beta which is considered one of the quickest.

I am quite pleased with IE 9 and use it as my default with Chrome as my backup. I also use IE 10 when using Win 8 DP.

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I’m a web designer/developer. I think that you are saying Java when you really mean java-script. There is no Java being used on the pages that you linked to. There is, however, java-script and flash, both of which need to be installed, updated, and enabled in any browser.

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Hello,

i have the same problem with IE9 and websites (java.com, ..) on a few PCs of my company.

I noticed that the issue is based on Adobe products:

– install win7 32bit (image with drivers, updates and of course with IE9) on diferent PCs
– open java.com without any problems
– install Adobe Creative Suite 6 Design Standard (version 5, 5.5 and 6 dosnt matter)
– open java.com display just the red banner.

I dont get a support from Adobe because we have just bought 5 Suites and this just includes “enduser support” and no support for domain computers. F*** Adobe.

Have anyone more informations regarding this issue?

Greets
Hemetz

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Hello,

i have the same problem with IE9 and websites (java.com, ..) on a few PCs of my company.

I noticed that the issue is based on Adobe products:

– install win7 32bit (image with drivers, updates and of course with IE9) on diferent PCs
– open java.com without any problems
– install Adobe Creative Suite 6 Design Standard (version 5, 5.5 and 6 dosnt matter)
– open java.com display just the red banner.

I dont get a support from Adobe because we have just bought 5 Suites and this just includes “enduser support” and no support for domain computers. F*** Adobe.

Have anyone more informations regarding this issue?

Greets
Hemetz

Hemetz,
The best solution I found was to simply not waste any more time on IE 9 and remove it from the computer through Add/Remove Programs in Control Panel (actually I think that is called Programs and Features or something like that on Windows 7) and reboot. It takes a long time to reboot – because Windows has gone out to Microsoft and is bringing back IE 8 and installing it for you. This immediately solves the problems caused by IE 9. There are instructions for doing this online somewhere if you need them. It would be something like “how to roll back to an earlier edition of Internet Explorer”.

Kelliann

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OK, I can’t believe it… uninstalling my Type 1 Helvetica font fixed all IE 9 page load problems. Some sample sites that would not load for me were: etrade.com, java.com, sears.com, and even some pages here in the windows secrets lounge freeze up after partially loading.

After searching for 2 days, I stumbled across this post:http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/internet-explorer-9-wont-display-some-websites/8f4e6cad-3c4f-e011-8dfc-68b599b31bf5?page=3

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